Needs a bit of maintenance work. Peeling paint on balconies, missing tiles in the pool.

Stayed in November 2023

For a kitchen suite, could add a few extra kitchen utensils. Not on the beach or beach access.

Walking distance to the city market and harbour

Stayed in October 2023

hallways were dark, and lights in room were difficult to understand, could have been the language barrier! Roosters in the morning at 4 a.m. was a little nuts.

Breakfast was good overall,service upstairs was great!

Stayed in September 2023

Built - designed - with some flaws about water management, aging the building faster than it should

Provided accommodation to fit the need, after insisting. Came up with a mini suite arrangement. Spacious rooms and Lobby. Able to leave luggage in their lobby luggage room after or before check out/in

Stayed in October 2023

My bathroom leaked

Location was convenient and staff friendly with reception manned 24hrs.

Stayed in October 2023

The shower over the bath

Location near the port

Stayed in September 2023

Pool area was a bit tired, the pool was missing a number of tiles, also couldn't work out how to turn on hot tub.

24 hour desk, we were welcomed at 2am. Bed was comfy.

Stayed in September 2023

The shower over the baths have to go

The location near the port was convenient

Stayed in September 2023

Provide coffee machine

Pillow is too hard

Stayed in October 2023

Wifi didn't work in bedroom. Street noise, sirens at night.

Room was comfortable, but wifi doesn't work in bedroom, and some street siren noise at night.

Stayed in October 2023

Poor lighting especially in the bathroom. TV had only English Language channel (CNN)

Good restaurant.

Stayed in September 2023

The bathroom possibly needed a little bit of TLC, the buffet breakfast was really expensive

Big room was a welcome sight after a long flight at 2am. friendly helpful staff who told us where to go for the ferry, gave advice on booking the ferry and helped us when we forgot our adaptors for our plugs. Can't fault the staff!

Stayed in September 2023

see above

The hotel is dark ; low level lighting not to our likening. The rooms where the shower is over the bath is a disaster ; its difficult to get in and when running the shower most of the water runs over the floor making it very slippery.

Stayed in September 2023

The hotel rate is very high and with no breakfast - or for an additional EUR 25 per day - but french polynesia is generally much much overpriced to foreign tourists, for the service you get sometimes deliver. But to adjust pricing is only a hotel management topic.

in an french dominated country like french polynesia, it was a positive experience that hotel has some key english speaking people at the front desk which helped me a lot. It is know world wide, and other have made similar negative experiences that french people what to be in their "french bubble". I was before in Mexico and the mexian are often willing to get in contact and at least try to speak english as possible.

Stayed in September 2023

Breakfast was really poor. The buffet was not replenished so that if you were not early coming down to breakfast your choices were extremely limited. Some local fruit - bananas and pineapple could have been supplied. There was a small cafe down the street that was a god send. On one night we thought we'd go to the lounge bar for a drink. It was closed. But worse still - the staff member who directed us there didn't know it was closed. The exterior areas of the hotel eg pool and surrounds urgently needed maintenance. Papetete was not quite what we expected. We should have booked a hotel out of town so that there were activities to do.

The room was excellent - extremely spacious and well laid out. The bed was comfortable

Stayed in September 2023

See above. When shower the water leaked all over the floor each time. Tub had to actually climb into it was so high. Whom ever designed this had no clue on design. The breakfast buffet for 10000 Frac was not worth the price, coffee old tasting and food selection was just ok, not for the price

I from the booking should have had a king bed in a loft. I had a king bed and a living room with a spare twin thrown in it. That bed took up the whole living space. That living space is why I booked that room and did not get it.

Stayed in September 2023

Bathroom lighting was dreadful. Way too dark. Didn't have enough towels. The location on the front of the building was very noisy. Interrupted sleeping in the morning. Breakfast was overpriced and short on options.

The hotel was well appointed. Room was comfortable. Check in and staff were friendly, helpful. Locatiion was close to pier where our cruise ship docked. Walking distance to the market, tourist sites.

Stayed in August 2023

Pool was not heated so water too cold for a swim for us.

Suite was very spacious. Location very close to Papeete market. We were able to have a checkout 1 hour later which was super halpful for our plans.

Stayed in July 2023

This is our 5th time staying here and we never are able to have a late checkout even of an hour.

Size of 2 bedroom apartment is perfect.

Stayed in July 2023

could hear the traffic in the room when trying to sleep. Front staff weren’t overly friendly

Restaurant staff were AMAZING. the food was excellent, We went in just before closing and they were so accommodating. A+

Stayed in August 2023

Wifi was very weak. Pool needs new grout some tiles missing

Great location, good cool room with good a/c

Stayed in August 2023

Location was excellent for us being close to markets, ferry and town area.

Stayed in July 2023

Prices of breakfast

Well located even if on main road and view on a petrol station from the balcony

Stayed in August 2023

Location, close to down town so we were able to get around on foot where possible to access attractions. Well located to port for access to ferry to Moorea, and cruise exit. Relaxed quiet atmosphere.

Stayed in July 2023

Location was close to ferry terminal and to markets. Great to have gluten free option in restaurant. Very good reception for our early morning arrival.

Stayed in July 2023