On Dec. 31, 2022, my husband and I booked a large room (1 king bed) with living room in order for 4 people to deposit bags and use the bathroom, if necessary. We arrived at 5 pm, had dinner plans at 6 and a flight that evening for which we had to leave for the airport by 9 pm. Upon arrival, the check-in male employee told me I had only marked 2 people but there were 4 of us. I explained we just go the room to have somewhere to deposit our luggage for a few hours, so we could go to dinner in town before our flight and we would not be spending the night. He then insisted I would have to pay the equivalent of an extra $60 for the 'extra guests.' So, I told him only two of us would go up and drop the luggage, to which he responded that now that he knew the luggage wasn't ours, we could not bring it up to the room because of 'liability' (even though our friends were right there in front of him and agreed on the plan). This is clearly ridiculous and shady. The man was so rude it was just unbelievable. I then asked to reserve a taxi for the airport at 9pm. He did call the room to inform us it had been arranged, but when we figured we had a bit more time than we thought, I called to see if the driver could come at 9:15, to which he just responded that we were lucky he got us a taxi at all. I might add, because we really needed somewhere to deposit our bags that evening we all kept calm while expressing our incredulity and displeasure, but in the end we just sucked it up. Fool me once...Never again.

Stayed in January 2023

the structure of the hotel is old and not well kept. when i took the shower the water was going out all over the floor. the location is close to a gas station . not ocean view at all

none

Stayed in December 2022

Hallway was dark . Couldn’t find room at midnight when checked in. Kitchen was not equipped as stated. No pans, no cooking utensils. Suppose to have cooking options in room but stove and oven did not work..no microwave. Air conditioning in master bedroom not working properly. Shower terrible. Half of the lights were out and had to get maintenance. Slider doors would not lock.. Had to have the front desk come and put sticks in doors to secure our room. Tv is not for English visitors.

It was spacious.

Stayed in December 2022

Nothing important. But the lobby and hallways are very dark and not inviting or comfortable. So it takes away from how nice the property is.

nice suites, workout room

Stayed in December 2022

lounge bar not open during afternoon

facilities and location excellent

Stayed in December 2022

Breakfast was so over-priced for what it was.

I was surprised to see air conditioning in the room.

Stayed in November 2022

The bathroom needs to be refurbished and the design of the bath and shower meant that the water ended up on the main floor. The bath mat could not cope. The rest of the building certainly looked that it need a lot of TLC and refurbishment.

The rooms were good size and as a suite it was really good. The staff were excellent but they had to work in some difficult conditions. Breakfast was basic but met our needs well.

Stayed in December 2022

We checked in after sunset. Our room was on on the 3rd floor. It was so dark we could not read the room numbers to find our room until we activated the flashlight on one of our phones.

Stayed in November 2022

Vary dark, unsafe for families with kids

location near the ferry

Stayed in November 2022

No lighting in the hallway to the room. Lobby also could have more lighting Eggs for breakfast are undercooked. Food could be more international and no so local. Local dishes don't allows agree with requirements of tourists

Location. The room was hugh and clean. Easily compared with the Intercontinental for facilities at less than half the price They serve freshly squeezed orange and pineapple juice for breakfast

Stayed in October 2022

Never a disappointment! This is our second stay on a layover to the far-off islands. Great value for the money. The restaurant is SUPERB! The staff is very attentive and caring. Thank you!

Stayed in November 2022

location. road noise absolutely terrible. no lights in hallway. breakfast was dreadful

not much

Stayed in October 2022

This review is hidden because it doesn't meet our guidelines.

Didn’t like one thing about this hotel. They say it’s close to the airport but it’s near the port so tons of traffic. The shower has the worst design so the bathroom floods. No restaurant or food outside of dinner time. The pool is cold and in the shade. No TV Zink the sitting area. A miserable experience.

Absolutely nothing.

Stayed in October 2022

When we arrived the floor we arrived on was pitch black - no security lights, nothing. The breakfast was a rip off. There was no selection of anything, we are not fussy and will eat anything but it was extremely poor.

A very lovely check in at 2am. Lovely big spotlessly clean room.

Stayed in October 2022

Pool area is a little tired and that side of the hotel needs a clean and paint. Very minor issue though

room was excellent, spotlessly clean, comfortable. Hotel is in a good location, easy to get to from ferry. Pool area is a little tired but other than than all good!

Stayed in October 2022

The rooms facing the road really are are so noisy you have to sleep with earplugs or you won't get any sleep. Feels like the windows are open even when they are closed.

Great spot for one night, staff were so friendly and helped us organise a taxi to the airport as we left the next day. Restaurant was actually really nice

Stayed in October 2022

Way too expensive for what it is. Not a 4 star hotel. Noise from traffic.

Comfortable beds and very clean. Convenient location. Good internet.

Stayed in September 2022

Place needs brighter lights so one could see to find your room number etc or a lighter colour paint. Brighter lighting will make people feel more secure. Theres a language barrier; require staff who can speak English as well. Not understanding the menus in FRrench. Need stable showers, rather than a hand held. We thought that breakfast was included in the cost, and it wasnt.

Friendly, helpful staff. Upgraded to a larger room, when we had power problems in the hotel room.

Stayed in October 2022

Needs a tidy up, looks very shabby outside and water leaked all over bathroom floor when you turn the shower on.

Room/ bed was comfy

Stayed in September 2022

Great location, friendly staff, clean spacious room. Beautiful pool!

Stayed in August 2022

The pool was small and crowded by a group of energetic teenagers.

Location was great and suite a nice size with the bonus of a balcony.

Stayed in September 2022

Mildew in bathroom and dirty light switches made the overall cleanliness see lacking. Nice room but would have been more comfortable if seemed more clean.

Stayed in September 2022

Location is convenient and within walking distance to town. Enjoyed gym facility with access straight into the pool. Luggage storage on check-out before we got picked up later in the afternoon was so convenient and at no extra cost. Mauruuru Hotel Tahiti Nui.

Stayed in August 2022

The hotel appears very run down and there is a lack of maintenance on obvious issues. I assume that travel restrictions during the pandemic has hit these hotels hard. Lighting in the corridors in the evening is very dim. The floors in the rooms are very dirty- seeing the cleaner at work I can understand why. The same mop for the common hall areas was used straight into the guest room with no change of the mop pad- no wonder the soles of my feet were black when walking barefoot in the room. I think management needs to overhaul their cleaning routines and do more to maintain fittings in the property.

Generous sized rooms. Friendly and helpful staff. Proximity to ferry wharf- but offset by being in a run down area . Close to the local market , boat marina and nice harbour park which are a short walk away. This hotel suited my needs for a quick stopover prior to catching the ferry to Moorea.

Stayed in August 2022