None really

Very comfortable bed and pillows, no pancake pillows, so no sore neck. Meals in restaurant was well above expected, not talking about burger and chips menu.

Stayed in April 2025

The aviary and animal 'cage' were in need of maintenance and cleanliness, it was dirty and neglected... The room was parted in two, one side for the entrance and seating area, one side for the room, enclosed, in a corner...

In a quiet relaxing place near Waigani, Port Moresby University is a 10-minute drive from the airport. Good restaurant, a garden with an aviary for birds and some tree kangaroos. A natural atmosphere. Friendly staff....

Stayed in April 2025

All is okay,

Staff service

Stayed in February 2025

Aircon not cold enough.

The trees , plants and gardens

Stayed in March 2025

NA

Enjoyed the quiet & greeny environment

Stayed in March 2025

The sliding door to the pool view was deliberately locked. Wish i had the outside view

I love the pool and the environment and complimentary breakfast

Stayed in March 2025

Thank you 😊

Stayed in March 2025

Location, price

Friendly efficient staff, very clean room, good food reasonably priced.

Stayed in March 2025

Nothing

It's a great place to stay with amazing green environment and peaceful atmosphere. The staff were helpful and the hospitality was great with delicious food.

Stayed in February 2025

The Wifi service was poor the whole of the nearly two weeks I was there. It curtailed work and services such as electronic transfers. I hope this is improved when I next stay at the property.

The complementary breakfast was a real bonus. Also the portion of all meals was very generous. The property offered a free shuttle service to the main shopping mall.

Stayed in January 2025

No spa anymore and pool was under maintenance. Maybe if we were told before that pool was under maintenance may not have stayed. Should have given small discount on room rate to compensate

Food and service was excellent price of food also excellent.

Stayed in January 2025

You need to do something with the breakfast. Ordering big breakfast is a pile of food and toast above. Other choices are again egg. Not even a fresh coffee done in a proper way. This is the most expensive hotel payed in my life in 133 countries. Triple with average. Althought that in POM all have similar prices or even more

I've couldn't choose better hotel in Port Moresby. Lovely welcoming starting with the shuttle from airport, the security guys, the reception. A BIG Thank You to Norman that made possible my best day here taking the pulse of the city, blending with locals.

Stayed in January 2025

Beautiful setting for a relaxing vacation with friendly and welcoming staff.

Stayed in December 2024

The balcony was locked off. It would have been nice to be able to access it.

Love the rooms even though it was not fully furnished.

Stayed in January 2025

King suit has small shower room. Other than that, staff are friendly, swimming pool and lovely gardens to walk through, birds singing, cats walking around.

Complimentary breakfast, friendly staff

Stayed in December 2024

Pool hours closing early

The atmosphere is excellent

Stayed in December 2024

Nothing, I loved it all.

I loved everything, the food was really delicious and the animals that they keep in the little sanctuary are very nice (a couple of tree kangaroos and a paradise bird). The staff was extremely nice, the room spacious and very clean, the bed very comfortable.

Stayed in December 2024

I think the front desk needs better training. The staff is really helpful and nice but making changes in booking results in a long wait and uncertainty... Overall very good just feedback. I will come back!

Second time staying at the sanctuary.a little Oasis, green, perfect for a break. Nice rooms and lovely staff. The highlight for me is the restaurant. Local dishes served including fresh fish. Delicious. The only part needing improvement is the front desk... A bit vague especially if you need to make changes. No fault of the staff though... Just needs better training. Highly recommended!!

Stayed in December 2024

It is named 'resort & spa' but it didnt even had the pool working or a place in the garden to sit and relax.

Staff was very helpful

Stayed in September 2024

Nothing that I can think of.

The room was nice and spacious and clean.

Stayed in September 2024

Friendly and helpful staff

Stayed in September 2024

The room layout and interior settings are superior.

Stayed in August 2024

I was happy with the stay overall and will come again.

Appreciate the local cuisine served in the restaurant. Spacious room with a big fridge and microwave. Complementary breakfast. Regular shuttle service to the main mall. Friendly staff Nice bed linen. Great greenery.

Stayed in August 2024

Nice relaxing stay, away from city centre. Hotel offers courtesy airport transfers. Rooms are very good size. Have a restaurant on site. Worth to stay, value for money.

Stayed in August 2024