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  5. Reviews of Acacia Tree Garden Hotel

Reviews of Acacia Tree Garden Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Victan Compound, Manalo Ext. Brgy. Bancao-Bancao , 5300 Puerto Princesa, Philippines

#50 of 87 hotels in Puerto Princesa

Guests' Choice

Review Score

Based on 374 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    7.6

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    8.1

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2025

    9.0
    Beautiful ambient
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Overall, it's a very nice ambient with a lot of palms and acacia trees. The room was bigger than we expected. The staff is friendly. The pool and the water in the pool were cleaned at night. We ate all our meals in their restaurant and they were very tasty. I would especially recommend their milkshakes (chocolate, oreo), because they are big and yummy yummy. At the end, I have only one critic. Van to the airport cost 500p one way, but in the description on Booking it says that the transportation costs 350p! We ordered van to the airport, but staff forgot for our van for the next day, so we need to took the tuktuk, but no problem with that at all, because there are a lot of tuktuks on the main road. But anyway we were satisfied with the accommodation.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    8.0
    For one night perfect
    • Leisure trip
    • Family with young children
    • Suite with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom are a bit too old and not clean.

    Location is near airport and it is nice for one night. Staff is very polite, they arrange us pizza at 11 p.m.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    9.0
    Nice hotel, staff could be better
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant staff were all quite rude, just stared at me and talked. I had to go up to the counter to request my breakfast, other guests were provided table service depending on if the restaurant staff took a liking to you or not. Was serviced rotten watermelon which was more than half of the fruit platter, nothing offered as a replacement just got told "that's how the fruit is"

    Beautiful property, with clean rooms and a beautiful outdoor pool area!

    Stayed in March 2025

  • Reviewed: March 18, 2025

    7.0
    Good stay
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water in my room and the property needs some maintenance

    Staff was amazing and the breakfast was excellent

    Stayed in March 2025

  • Reviewed: March 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Deluxe Room
    • Stayed 2 nights

    Really hard bed and a lot of noise (I believe from AC?) at night. Moreover pool is well lit also during the night, and because of that it's also very bright inside of the room, even with courtains closed. To be honest, I didn't sleep well here. No hot water in the shower, but that's common in Philippines

    Hotel in a remote area, which is a plus because it's quiet and have spacious area around the (great!) pool. Shared areas clean, a lot of place to hand out and relax. Bar with reasonably priced drinks. Helpful and kind staff. Stayed in very spacious bungalow.

    Stayed in January 2025

  • Reviewed: March 11, 2025

    8.0
    A nice resort away from the city
    • Leisure trip
    • Travelers with friends
    • Standard Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    TV had no channels

    The swimming pool was warm, the breakfast omlettes, the free to play american pool table. Great aircon. Shop just outside the property

    Stayed in March 2025

  • Reviewed: February 15, 2025

    9.0
    Recommend when you are staying in Puerto Princessa
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room was big, location is nice and calm, staff is very friendly and overall we had great time here

    Stayed in February 2025

  • Reviewed: February 6, 2025

    9.0
    Great one night stay
    • Leisure trip
    • Family with young children
    • Standard Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Barely any water pressure in the bathroom. The water just trickled out of the shower head. This was a bummer. Also the water wasn't warm enough.

    I loved this place and it's very affordable! The concept is lovely. The hotel is situated in a calmer area of puerto princesa but a tuktuk will get you to the busier parts if needed. Also, the airport is nearby and that is why we went for this place. Check out is at noon, which is lovely. The room was very spacious and clean and smelled great! It had two large comfy beds. I also really liked the pool. Breakfast was okay but I was feeling sick so I unfortunately couldn't properly enjoy it... The staff is also friendly and helpful. They helped carry our luggages up and down the stairs.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    8.0
    Short one night stay. Unfortunately they didn’t fulfil their agreed airport pick up - otherwise all very good
    • Leisure trip
    • Solo traveler
    • Suite with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    All was ok

    Location and room style were lovely

    Stayed in January 2025

  • Reviewed: February 3, 2025

    7.0
    value for money accommodation in Puerto
    • Leisure trip
    • Couple
    • Standard Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Be aware of the extra charges - I even enquired about it after reading the reviews beforehand and still got charged. Still value for money in Puerto

    Pool was nice, restaurant on site with decent food.

    Stayed in January 2025

  • Reviewed: February 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    The shower didn't really work.

    Pool was wondedful and the location close to the airport was super convenient. The room was large and comfortable.

    Stayed in February 2025

  • Reviewed: January 31, 2025

    8.0
    Nice location, good value for money.
    • Leisure trip
    • Solo traveler
    • Suite with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom sink tap wasn't working properly. No shower matt in bathroom, floors were very slippy getting out of the shower.

    Good Location, very spacious rooms. Nice pool area. Billiards table and football table.

    Stayed in January 2025

  • Reviewed: January 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Family Room (4 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    The heater in comfort room isn’t functioning ..

    The pool

    Stayed in January 2025

  • Reviewed: January 27, 2025

    8.0
    Nice gem hidden in nature
    • Leisure trip
    • Group
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The WiFi wasn’t working. Some rooms are humid.

    The vibes were great, it was silent and hidden in nature, with pool, pool table and local Filipino games. Breakfast was really good, also the restaurant has huge portions and I loved it.

    Stayed in January 2025

  • Reviewed: January 27, 2025

    7.0
    The property can be improved for better guest stay.
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 5 nights
    • Submitted from a mobile device

    Just the water pressure in the shower is less, the hot water is not that efficient to use. There is TV but not working or no available channels. The wifi is a bit slow and wifi username and password keeps changing. Please check the cracks in the side of the walls as the ants keep entering from inside our room, the ants comes the moment it smells food in the room.

    Very relaxing and quiet. Away from the clubs. The staffs are helpful to all our needs. The hotel needs to be improve more specially it looks so beautiful.

    Stayed in January 2025

  • Reviewed: January 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    - The rooms were a bit dated - There could be more drink choices for the breakfast - The location was a bit far away from the centre - I ordered a shuttle to the airport which didn't show up, luckily a tuk tuk passed by which took us to the airport

    - Quiet location - Friendly and helpful staff - Great value for money - The breakfast and the food was tasty

    Stayed in January 2025

  • Reviewed: January 20, 2025

    8.0
    calm
    • Leisure trip
    • Solo traveler
    • Standard Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    I only stayed one night, but it was worth it, the stay has a resort vibe, very comfortable.

    Stayed in January 2025

  • Reviewed: January 17, 2025

    7.0
    Cheap as chips
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Poor choice at restaurant, no white wine, unsavoury area. Staff not bothered.

    Cheap room.

    Stayed in January 2025

  • Reviewed: January 9, 2025

    8.0
    Very Good
    • Couple
    • Suite with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were great, very friendly and helpful. The breakfast was nice as well. Room was reasonable considering price.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    8.0
    Great place to relax in Puerto Princesa
    • Leisure trip
    • Solo traveler
    • Standard Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a lot of humidity in the room

    Great place to relax, surrounded by nature and tranquility. Amazing pancakes and all day food service. I would go back!

    Stayed in December 2024

  • Reviewed: January 5, 2025

    8.0
    Pleasant stay near the airport
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Larger range of drinks behind the bar

    Staff we're helpful, ate in the restaurant, swam in the pool, enjoyed our stay

    Stayed in January 2025

  • Reviewed: January 4, 2025

    8.0
    Pictures don't lie
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    The food in the restaurant was just average for a rather high price. The promised airport shutlle was not available, and the replacing taxi showed up 30 minutes late. The TV in our room did not work, but that was fixed promptly by the maintenance man. Toilet flush was only half working (not filling well), the water heater gave warm water for a minute and the turned cold... So, in general, a bit more attention should be spent on the rooms.

    Nice property, well decorated, good pool. The pictures don't lie. Friendly staff. Early breakfast available.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    8.0
    Relaxing
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower was barely working but they were able to fix it within the first night. I think the over all property has low shower pressure. (To be expected from Philippines though)

    We had room 4 and its was very spacious. The pool is lovely too. Good breakfast.

    Stayed in January 2025

  • Reviewed: December 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Quality. Fast and efficient service.

    Stayed in December 2024

Showing 1 - 25

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