Victan Compound, Manalo Ext. Brgy. Bancao-Bancao , 5300 Puerto Princesa, Philippines
#50 of 87 hotels in Puerto Princesa
Guests' ChoiceBased on 374 hotel reviews
7.7Cleanliness
8.0
Comfort
7.9
Location
7.6
Facilities
7.7
Staff
8.4
Value for money
8.1
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 27, 2025
Sebastijan
SloveniaOverall, it's a very nice ambient with a lot of palms and acacia trees. The room was bigger than we expected. The staff is friendly. The pool and the water in the pool were cleaned at night. We ate all our meals in their restaurant and they were very tasty. I would especially recommend their milkshakes (chocolate, oreo), because they are big and yummy yummy. At the end, I have only one critic. Van to the airport cost 500p one way, but in the description on Booking it says that the transportation costs 350p! We ordered van to the airport, but staff forgot for our van for the next day, so we need to took the tuktuk, but no problem with that at all, because there are a lot of tuktuks on the main road. But anyway we were satisfied with the accommodation.
Stayed in March 2025
Reviewed: March 22, 2025
Sebastjan
SloveniaThe bathroom are a bit too old and not clean.
Location is near airport and it is nice for one night. Staff is very polite, they arrange us pizza at 11 p.m.
Stayed in March 2025
Reviewed: March 21, 2025
Caitlan
AustraliaThe restaurant staff were all quite rude, just stared at me and talked. I had to go up to the counter to request my breakfast, other guests were provided table service depending on if the restaurant staff took a liking to you or not. Was serviced rotten watermelon which was more than half of the fruit platter, nothing offered as a replacement just got told "that's how the fruit is"
Beautiful property, with clean rooms and a beautiful outdoor pool area!
Stayed in March 2025
Reviewed: March 18, 2025
Shaun
United KingdomNo hot water in my room and the property needs some maintenance
Staff was amazing and the breakfast was excellent
Stayed in March 2025
Reviewed: March 16, 2025
Maciej
PolandReally hard bed and a lot of noise (I believe from AC?) at night. Moreover pool is well lit also during the night, and because of that it's also very bright inside of the room, even with courtains closed. To be honest, I didn't sleep well here. No hot water in the shower, but that's common in Philippines
Hotel in a remote area, which is a plus because it's quiet and have spacious area around the (great!) pool. Shared areas clean, a lot of place to hand out and relax. Bar with reasonably priced drinks. Helpful and kind staff. Stayed in very spacious bungalow.
Stayed in January 2025
Reviewed: March 11, 2025
John
United KingdomTV had no channels
The swimming pool was warm, the breakfast omlettes, the free to play american pool table. Great aircon. Shop just outside the property
Stayed in March 2025
Reviewed: February 15, 2025
Marko
Czech RepublicNothing
Room was big, location is nice and calm, staff is very friendly and overall we had great time here
Stayed in February 2025
Reviewed: February 6, 2025
Hannan
BelgiumBarely any water pressure in the bathroom. The water just trickled out of the shower head. This was a bummer. Also the water wasn't warm enough.
I loved this place and it's very affordable! The concept is lovely. The hotel is situated in a calmer area of puerto princesa but a tuktuk will get you to the busier parts if needed. Also, the airport is nearby and that is why we went for this place. Check out is at noon, which is lovely. The room was very spacious and clean and smelled great! It had two large comfy beds. I also really liked the pool. Breakfast was okay but I was feeling sick so I unfortunately couldn't properly enjoy it... The staff is also friendly and helpful. They helped carry our luggages up and down the stairs.
Stayed in February 2025
Reviewed: February 5, 2025
Michael
United Arab EmiratesAll was ok
Location and room style were lovely
Stayed in January 2025
Reviewed: February 3, 2025
Luandre
South AfricaBe aware of the extra charges - I even enquired about it after reading the reviews beforehand and still got charged. Still value for money in Puerto
Pool was nice, restaurant on site with decent food.
Stayed in January 2025
Reviewed: February 3, 2025
David
New ZealandThe shower didn't really work.
Pool was wondedful and the location close to the airport was super convenient. The room was large and comfortable.
Stayed in February 2025
Reviewed: January 31, 2025
David
IrelandBathroom sink tap wasn't working properly. No shower matt in bathroom, floors were very slippy getting out of the shower.
Good Location, very spacious rooms. Nice pool area. Billiards table and football table.
Stayed in January 2025
Reviewed: January 27, 2025
Monica
PhilippinesThe heater in comfort room isn’t functioning ..
The pool
Stayed in January 2025
Reviewed: January 27, 2025
Titania
ItalyThe WiFi wasn’t working. Some rooms are humid.
The vibes were great, it was silent and hidden in nature, with pool, pool table and local Filipino games. Breakfast was really good, also the restaurant has huge portions and I loved it.
Stayed in January 2025
Reviewed: January 27, 2025
Janniss
QatarJust the water pressure in the shower is less, the hot water is not that efficient to use. There is TV but not working or no available channels. The wifi is a bit slow and wifi username and password keeps changing. Please check the cracks in the side of the walls as the ants keep entering from inside our room, the ants comes the moment it smells food in the room.
Very relaxing and quiet. Away from the clubs. The staffs are helpful to all our needs. The hotel needs to be improve more specially it looks so beautiful.
Stayed in January 2025
Reviewed: January 21, 2025
René
Ireland- The rooms were a bit dated - There could be more drink choices for the breakfast - The location was a bit far away from the centre - I ordered a shuttle to the airport which didn't show up, luckily a tuk tuk passed by which took us to the airport
- Quiet location - Friendly and helpful staff - Great value for money - The breakfast and the food was tasty
Stayed in January 2025
Reviewed: January 20, 2025
Agda
Japannothing
I only stayed one night, but it was worth it, the stay has a resort vibe, very comfortable.
Stayed in January 2025
Reviewed: January 17, 2025
Judith
New ZealandPoor choice at restaurant, no white wine, unsavoury area. Staff not bothered.
Cheap room.
Stayed in January 2025
Reviewed: January 9, 2025
Harriet
United KingdomStaff were great, very friendly and helpful. The breakfast was nice as well. Room was reasonable considering price.
Stayed in January 2025
Reviewed: January 7, 2025
Alessandra
ItalyThere was a lot of humidity in the room
Great place to relax, surrounded by nature and tranquility. Amazing pancakes and all day food service. I would go back!
Stayed in December 2024
Reviewed: January 5, 2025
Colin
United KingdomLarger range of drinks behind the bar
Staff we're helpful, ate in the restaurant, swam in the pool, enjoyed our stay
Stayed in January 2025
Reviewed: January 4, 2025
Alban
BelgiumThe food in the restaurant was just average for a rather high price. The promised airport shutlle was not available, and the replacing taxi showed up 30 minutes late. The TV in our room did not work, but that was fixed promptly by the maintenance man. Toilet flush was only half working (not filling well), the water heater gave warm water for a minute and the turned cold... So, in general, a bit more attention should be spent on the rooms.
Nice property, well decorated, good pool. The pictures don't lie. Friendly staff. Early breakfast available.
Stayed in January 2025
Reviewed: January 1, 2025
Tara
New ZealandThe shower was barely working but they were able to fix it within the first night. I think the over all property has low shower pressure. (To be expected from Philippines though)
We had room 4 and its was very spacious. The pool is lovely too. Good breakfast.
Stayed in January 2025
Reviewed: December 15, 2024
Keneth
PhilippinesQuality. Fast and efficient service.
Stayed in December 2024
Timmendorfer Strand, Germany
Batam Center, Indonesia
Killorglin, Ireland
Szedres, Hungary
Cassino, Italy
Gŭlŭbovo, Bulgaria
Alma, Canada
Vang Vieng, Laos
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content