Punta Engaño Road, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines
#28 of 64 hotels in Mactan
Guests' ChoiceBased on 787 hotel reviews
7.5Cleanliness
8.3
Comfort
8.3
Location
7.6
Facilities
8.0
Staff
8.6
Value for money
7.5
Free Wifi
8.1
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End of dialog contentReviewed: February 28, 2024
Vivienne
PhilippinesThe soundproofing in the bedrooms could use improvement. You can hear the doorbells of the other rooms, and the music from the bar or movie night at the beach can be heard from the room. The beach was subpar. The sand is apparently just dolomite and the beach wasn't too impressive as it was filled with a lot of trash, mossy stones and ropes. They also don't seem to segregate room towels from beach/pool towels, so if you're fussy about what touches your face/body, it might be better to pack your own towel.
We stayed a week. Breakfast was good. The restaurant had a lot of good food options. The rooms were good, and the staff were so helpful and friendly. Housekeeping was available daily and they can provide tours in the nearby islands.
Stayed in January 2024
Reviewed: February 28, 2024
Tori_masa
JapanGym has mosquitos and no aircon.
The food was nice.
Stayed in January 2024
Reviewed: February 20, 2024
Jean
FranceLITTLE BIT NOISIE
SWIMING POOL BREAKFAST
Stayed in February 2024
Reviewed: February 16, 2024
Sarah
NetherlandsThe resort beach is not a real beach and was sea weedy
Very clean Very professional and careful staff Good equipment Great breakfast Great swimming pool
Stayed in February 2024
Reviewed: February 11, 2024
Markus
SingaporeNice location
Stayed in January 2024
Reviewed: February 2, 2024
Tom
FinlandFood was not so good, but quite expencive
Clean hotel and frienly staff
Stayed in February 2024
Reviewed: February 1, 2024
Sharon
AustraliaThe power outlet.
The staff were really helpful.
Stayed in January 2024
Reviewed: January 30, 2024
Thessa
PhilippinesBreakfast is not that good. The food is a dry and salty and there aren't a lot choices. Moreover, the beach has a lot of algae and rocky.
The room and the bathroom is clean and tidy.
Stayed in December 2023
Reviewed: January 30, 2024
Bernadette
United StatesThey only had 1 restaurant option at the hotel.While breakfast buffet was excellent, the wait time for food to come for dinner was very long. Wait staff was nice, but we waited over 1 hour for our dinner to be served, but it may be because it was a holiday. Also, the floating playground on the water was fun for the kids, but we felt sorry for the lifeguard. We wish they had a shaded booth for the lifeguard to wait under since the lifeguards are standing there all day to help the guests, and there is no natural shade at all to stand or sit at in that area. I hope management will be kind to the lifeguards who were very kind to the guests.
Rooms and amenities available at hotel were great. The billiards tables, gym and floating playground were great amenities at the hotel. Breakfast Buffet had a lot of variety and options. Staff was very friendly and helpful. The New Year's Eve celebration and fireworks were great!
Stayed in January 2024
Reviewed: January 30, 2024
Myriam
NetherlandsThe restaurant is quite expensive and not super good, with long waits
Nice place, good staff, great outside area and comfy beds
Stayed in January 2024
Reviewed: January 29, 2024
Dulmaa
MongoliaTransport isn't good. For finding taxi, we were waiting in front of the hotel.
Buffet breakfast, comfortable room, nice beach. We are very satisfied specially with the beach. The staffs are friendly and helpful. At night, DJ is exceptional at Lounge.
Stayed in January 2024
Reviewed: January 22, 2024
Peter
United KingdomAs this is a resort you don't have much choice as of where to go for dinner so we went to the hotel restaurant, you'd think as this is the only restaurant serving a huge hotel it would be well manned, however it was not, the staff at the restaurant were incredibly slow to bring menus and take orders for drinks & food, almost an inconvenience that we had chosen to eat and drink there. The 'sandy' beach is more like gravel. The pool is nice but there's only around 12 sun beds for the entire hotel which were all taken.
The resort is nice, clearly setup for big weddings / events. The breakfast was ok with a rather select range of foods to chose from. The room was big with two queen sized beds. The pool area was nice and the deck bar was a good spot for an evening drink.
Stayed in January 2024
Reviewed: January 21, 2024
Colin
United KingdomCould do with changing up the breakfast. Felt a bit repetitive
Fab hotel and wonderful helpful staff
Stayed in January 2024
Reviewed: January 14, 2024
Jill
United KingdomJust not enough play area for little ones
Breakfast was great , plenty of food and variety
Stayed in January 2024
Reviewed: January 9, 2024
Christian
United StatesThe beach water wasn’t as nice as expected.
Location was near a few nice malls and very secure.
Stayed in January 2024
Reviewed: January 3, 2024
Hsiao
Taiwaninternet is slow, on and off. The road outside of hotel is bumpy and no pedestrian area, but the road was fixing in the day when we left, probably it will become more comfortable.
private beach and swimming pool is good, staff are helpful and kind.
Stayed in December 2023
Reviewed: January 1, 2024
Robert
SwedenThe beach could be cleaned from seagrass and major stones, making it more popular to be there instead of the playing ground at the end of the pier. The hotel is a bit away from shopping etc.
The staff was very polite. Food was OK but not exceptional. Pool and beach activities better than expected.
Stayed in December 2023
Reviewed: January 1, 2024
Tomasz
PolandLocation
Staff
Stayed in January 2024
Reviewed: December 28, 2023
Maria
Saudi ArabiaSlow internet
Clean
Stayed in December 2023
Reviewed: December 28, 2023
Victor
JapanGood value but they they charge for kids extra, which is annoying
Stayed in December 2023
Reviewed: December 27, 2023
Ronald
AustraliaGetting there
Staff
Stayed in December 2023
Reviewed: December 18, 2023
Bree
AustraliaRestaurant over priced and average food and drinks.
Facilities and staff were fantastic.
Stayed in December 2023
Reviewed: December 9, 2023
Anna
AustraliaStaff were exceptional. Facilities were great.
Stayed in December 2023
Reviewed: November 29, 2023
Malone1990
KuwaitAlthough it's in the small print, I did not appreciate the added costs. I had to pay for my 6 year old breakfast each morning even though it says breakfast included at first sight. I was also placed in a room next to the construction site, which was awfully noisy and not suitable for a family, especially with a 2 year old who still naps. We were charged to upgrade our room so we could move away from the noise, which would have ruined our holiday.
Clean and accommodating space. The staff are very friendly and look after you during your stay. Especially with young children, we appreciate the lifeguards on duty. Having pool, sea inflatables, kayaks and nice shaded areas allowed us to relax and play during our stay.
Stayed in November 2023
Reviewed: November 28, 2023
Daplas
PhilippinesComplete amenities and helpful staff
Stayed in November 2023
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