Corner Calderon Street, Session Road, 2600 Baguio, Philippines
#47 of 58 hotels in Baguio
Guests' ChoiceBased on 341 hotel reviews
5.8Cleanliness
5.9
Comfort
5.9
Location
8.7
Facilities
5.6
Staff
7.6
Value for money
5.9
Free Wifi
5.0
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End of dialog contentReviewed: February 4, 2025
Luciano
New ZealandThe beds are too hard, and the sheets and pillows are too old, but the staff changed the linens every day, including the towels.
The location is very handy to everything.
Stayed in February 2025
Reviewed: February 3, 2025
Maramag
PhilippinesThe toilet during the first day is not well functioning. And also the bed sheets I think it need’s to be replaced.
The location is accessible to mostly of everything and also the staff are accommodating!
Stayed in February 2025
Reviewed: February 3, 2025
Mary
Philippinestoo cold, no warmer
Stayed in February 2025
Reviewed: February 2, 2025
Rhea
PhilippinesThe breakfast just okey, but one of the staff is so arrogant and rude…. Named luisa…
Stayed in February 2025
Reviewed: January 28, 2025
Shiela
PhilippinesThe facilities are old, breakfast was not good.
The location was good
Stayed in January 2025
Reviewed: January 13, 2025
Maria
Philippinesthey never improve in time
location, for the session rd activities on a Sunday. that’s about it
Stayed in January 2025
Reviewed: January 2, 2025
Margarita
CanadaOur room has malfunctioned water heater. We used other room for our bathing with hot water. All rooms do not have bathroom door mats and the rooms need extra cleaning.
As a family we like it's accessibility to places like Session Road, Burnham Park, Botanical Garden and many more.
Stayed in December 2024
Reviewed: December 15, 2024
Dhana
United Statesit's not clean. my blanket is dirty it has white stain on it
i like the location..
Stayed in December 2024
Reviewed: June 12, 2024
Graham
United KingdomThe hotel is very antiquated charging premium rates! The room and bathroom tacky, screaming for attention
Location
Stayed in June 2024
Reviewed: June 1, 2024
Imelda
United Stateswell, nice good location, is just a big problem at front, sometimes you cant even get through sa stairs at daan dhil sa dami ng tao na tambay khit pa may sign kayo na do not block steps? stairs?
Stayed in May 2024
Reviewed: April 16, 2024
Victoria
PhilippinesThe smell of the room and hallways are unpleasant. It needs better ventilation or atleast air fresheners
Location is in session road, like about 5minute walk from busterminal and 2minutes away from burnham park. It came with free breakfast. The front desk staffs has a welcomey vibe 🙂
Stayed in April 2024
Reviewed: January 2, 2024
Algene
PhilippinesOld towels and old beddings.
I hope you invest on linens, bedsheets, and other hotel necessities.
Stayed in December 2023
Reviewed: December 30, 2023
Sean
United KingdomA bit run- down but ok for the price
Excellent location with jeepneys outside to all the tourist spots and room was a reasonable price with breakfast
Stayed in December 2023
Reviewed: December 21, 2023
Exequiel
United StatesRoom amenities.
Customer service and parking garage staff
Stayed in December 2023
Reviewed: November 25, 2023
Roberto
AustraliaThe place was never REFURBISHED for the last 25 odd years. I believe we (my girlfriend and I) first checked in at your hotel in 1996-97, and comparing it to now, I saw first-hand that there were never any improvements made ever since. My daughter (from my girlfriend back then who's my wife now) and I actually checked in at your hotel last November 11, and the room is tidy, but it looks a little dirty. The shower/toilet is the same. The railing in your veranda is UNSAFE! The big royal chaise lounge located in the dining area is gone!!! My girlfriend and I used to love sitting and slouching on it after breakfast back in the days! All in all Benguet Prime is okay but you really NEED to start refurbishing it with new paint, new chairs and tables, new white towels, get rid of the sofas at reception, (They look unwashed and old!!!), fix the unsafe railings, fix the shower sliding door (it won't easily close/open), change the vynil floor covering (use new and vibrant colours), change your paper/cardboard checking board for your bookings at reception (you can fully automate it if you wanted to and lessen the use of papers and that cardboard checklist for guests), etc.etc. Benguet Prime will always have a special place for me, my wife, and my daughter. Hopefully, we'll see it in its full glory in the years to come!!! 😍❤️😊 Thank you very much indeed 🙏
The staff are very friendly and courteous. Breakfast is okay. Location is GREAT 👍❤️
Stayed in November 2023
Reviewed: November 11, 2023
Alma
PhilippinesIt’s old need to renovate. Towels are old. Foods need to improve. Serving are too small.
The location is very accessible.
Stayed in October 2023
Reviewed: November 3, 2023
Mariejho
JapanShower heater it didn’t work.
The best place near to all .
Stayed in November 2023
Reviewed: October 29, 2023
Araceli
PhilippinesColor paint inside building.
Good, nice location
Stayed in October 2023
Reviewed: October 15, 2023
Bernadette
Philippinestv is blurry. if the customer would have staycation they might be disappointed with the small and blurry television.
the view was excellent. also accessible to stores, church and mall.
Stayed in October 2023
Reviewed: September 18, 2023
Merlin
United StatesThe pictures don’t portray the actual condition of the property
Centrally located
Stayed in September 2023
Reviewed: August 23, 2023
Katigbasz
Philippinesneed to change the old bed with bed bugs, old bed sheets not fluffy smelly pillows and old towels...
good location basic free breakfast... good early checkin....
Stayed in August 2023
Reviewed: August 23, 2023
Katigbasz
Philippinesyes... this is an old hotel... need an improvement/renovations in every room...esp the old bed sheets, towels bed cushion(with bed bugs)
i usually take this hotel when i want to visit Bguio City... because of the very good location...
Stayed in August 2023
Reviewed: July 21, 2023
Andrea
PhilippinesThere's no wifi (weak) in our room
The food is good ( breakfast)
Stayed in July 2023
Reviewed: July 10, 2023
May
PhilippinesNo hair dryer, electric kettle maybe helpful, the linen is kind'a thin. Hot and cold shower is so hard to operate. The center of the room is clean but the corners of the room especially the bed is dusty.
The location of the property is good since it is at the main and commercial business center. Sorrounded by restaurants, convenient stores and walking distance from nearby tourists spots. The staffs are accommodating and easy to talk to. Breakfast is good but sana unli coffee.....
Stayed in July 2023
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