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  5. Reviews of Jade Hotel and Suites

Reviews of Jade Hotel and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1120 Don Chino Roces Avenue, Makati, 1204 Manila, Philippines

#290 of 586 hotels in Manila

Guests' Choice

Review Score

Based on 220 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.8

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2025

    6.0
    Very friendly staff but otherwise not the best
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The AC in the room was extremely noisy, like really a lot. We had an issue that one of the bedsheets got stained a bit during our stay and they charged around 15 Euro additionally for it which we believe to be overcharged. We didn't take the breakfast there but took a quick look and it didn't look very good, also not really anything vegetarian there except eggs.

    The staff was really sweet and super helpful, they made us feel very welcome.

    Stayed in March 2025

  • Reviewed: January 3, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom needs to be cleaned and updated.

    The location is good! A lot of restaurants nearby.

    Stayed in November 2024

  • Reviewed: January 2, 2025

    8.0
    New Year!
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clogged sinks and malfunctioning hair blower.

    Polite Staff, Pool

    Stayed in January 2025

  • Reviewed: October 3, 2024

    6.0
    Great and close to little restaurants
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water in the room for a shower

    Great swimming pool with awesome view

    Stayed in September 2024

  • Reviewed: September 20, 2024

    8.0
    It was ok. Cant complain
    • Business trip
    • Solo traveler
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Not much

    Staff’s are helpful and friendly

    Stayed in September 2024

  • Reviewed: August 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was a bit smaller than expected.

    A good basic breakfast and a nice clean pool. Great wifi connection and an interesting area to explore.

    Stayed in August 2024

  • Reviewed: August 23, 2024

    7.0
    It was ok. A bit expensive for the facilities that were not up to par.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot outside the room. A lot of food items not available in the restaurant.

    The room was ok. Tv difficult to navigate.

    Stayed in August 2024

  • Reviewed: June 19, 2024

    7.0
    I wouldnt recommend
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had a mouse in the room😭 I went to the reception and spoke to Jen who is condescending! She looked straight in mybeyes to say, mouse problem is rampant in all rooms because of the drainage and she cant do anything about it. No emotion at all considering my daughter is petrified she had to sleep next to me because of this (my dauughter is 14) Also no one is manning the bar in the swimmingpool. It looks shabby!

    I love the area, and its closer to so many places - The swimmingpool view is also very nice TBH .Hanna in the reception is sweet and accomodating

    Stayed in June 2024

  • Reviewed: June 11, 2024

    6.0
    Just okay.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    Pool was disappointing, it was not clean and was small, very different from the photos. Had to give a low score since the pool was our main consideration when we chose this hotel, yet it was disappointing.

    Room was spacious.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness of the room, stained bed linen,dirty fridge, no room service despite leaving message to 'clean the room'

    Simple and easy to find. Good,smaller rooms just enough to accomodate us.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    6.0
    Could be muuuuch better
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location around is very dirty and rundown. Place is rundown as well, it could be much nicer with a bit of care. Staff is nice. But one only speaks enough English. Breakfast is not good, only warm meal. Pity because it could be all much nicer!

    Swimming pool on the top roof is amazing Spacious room

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    OK to stay in it, overall normal good hotel
    • Leisure trip
    • Couple
    • Premier Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    They take from my 2000 deposit 300 peso for little stains on the white towel, when it's actually should be take 100 peso only or even nothing like any excellent hotels 🏨

    Everything like 🏧, restaurants, shopwise and other shops and Cafe's are near by it, good internet connection and ok bedroom and bathroom. You can stay for one month starting of 18000 peso and above which is nice and good value.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Enjoyed my stay,however maybe they could improve in the food quality
    • Solo traveler
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Quality of the food

    Affordable

    Stayed in March 2024

  • Reviewed: March 10, 2024

    6.0
    Never again!!!!!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The girl in the reseption when we arrived. She talk to much, she should be gone.... not a service women.. Told me they had upgraid my room for free... I had got a luxury bed....what a joke.....old room, the shower was out of order. Had to ask the lady if they could fix it... she wonder if I could wait until next day...I say sorry No.... Then a man come and fix it and he told me that it was not the first time this happend.....sad.... The beer in the bar at 6th floor had different prices every day..

    The pool was allright. Thats it... The Security boys where good.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Only 2 coat hangers

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Premier Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    No stove and no sleepers.

    The room was clean and bigger.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Premier Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    But the aircon inside the room was not working so well, hindi malamig,and walang sleepers, have microwave pero walang stove for cooking.

    I love the room, it's bigger. Have towels,soaps and toothbrush. And it was clean.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    6.0
    Just ok nothing special
    • Leisure trip
    • Solo traveler
    • Premier Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No coffee jn the room because they ran out and told me I could go to the store and get my own. Had eggs and bacon breakfast that was on menue for 320 and charged me well over 400 when checking out at 5 am so couldn't get it rectified

    Nice pool.

    Stayed in February 2024

  • Reviewed: January 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premier Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was pre cooked, and cold. Although it was in heated containers, the heaters weren't turned on. I know that Filipinos don't mind if their food is cold. But most foreign visitors,. myself included, expect any breakfast that isn't continental, or cereal, to be hot.

    Staff were very friendly, and helpful.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was a disappointment. It was green and it looked that it hadn't been cleaned in months. You couldn't literally see the tiles of the floor. It was really dirty. We booked this hotel to spend the day relaxing in the pool while waiting for our flight. I checked out after we saw the pool and make another reservation to spend the day in another hotel with a decent pool.

    The apartment was fine and confortable. We arrived really late, but the staff helped us with the late check-in.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Clean and comfortable room
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite noisy from the trafic, quite basic breakfast.

    Clean and comfortable room, with AC, elevator, toiletries.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast - serving is too small

    Location, Staffs, Pool

    Stayed in January 2024

  • Reviewed: December 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is easily accessible to public transpot going around Makati City.

    Stayed in November 2023

  • Reviewed: September 28, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 4 nights

    WiFi is unreliable, slow, keeps disconnecting, and it doesn't even reach some areas of the room. There is no socket next to the bed, so I couldn't charge my phone and look at it while in bed.

    The pool is very nice The staff is incredibly helpful! The room is nice also, has everything it needs

    Stayed in September 2023

Showing 1 - 25

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