Upper Session Road, Benguet, 2600 Baguio, Philippines
#15 of 59 hotels in Baguio
Guests' ChoiceBased on 683 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
9.2
Facilities
8.1
Staff
9.0
Value for money
8.4
Free Wifi
7.5
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 4, 2025
Marilou
AustraliaStaff are very friendly and approachable
Stayed in March 2025
Reviewed: March 22, 2025
Lee
CanadaNothing.
Good location.
Stayed in March 2025
Reviewed: February 19, 2025
Susan
AustriaAmbience
The place is clean, comfortable to stay.
Stayed in February 2025
Reviewed: February 14, 2025
Elvin
United KingdomLack of quality of staff
It was a good 3 star hotel
Stayed in February 2025
Reviewed: February 10, 2025
Johnnybegood
PhilippinesFew selections on breakfast, WiFi is erratic
Good location, friendly and helpful staff, just beside a bus terminal
Stayed in February 2025
Reviewed: February 6, 2025
Maria
United StatesNo hot water in the shower room for 2 days. I have to wait for 2 days to get another room. 😩
Continental breakfast was great 👍
Stayed in February 2025
Reviewed: January 30, 2025
Josep
SpainThe breakfast had very few western options
The room and the bathroom were OK
Stayed in January 2025
Reviewed: January 26, 2025
Ma
United StatesWhat we didn’t like was the noise of other guests/ people in the hallway even beyond bed time. (Past 10pm/11pm)
Breakfast is very good. The location of the hotel is excellent.
Stayed in January 2025
Reviewed: January 26, 2025
Tugonon
PhilippinesTable location at restaurant
Good selection
Stayed in December 2024
Reviewed: January 21, 2025
Edenrose
SingaporeNone
Feels like home
Stayed in January 2025
Reviewed: January 21, 2025
Ma
PhilippinesBreakfast buffet hall is small, you have to wait for table vacancy.
Location
Stayed in January 2025
Reviewed: January 18, 2025
Wessam
PhilippinesRoom was tiny. I had to go down to lobby if I wanted to get hot water for coffee!! Really?!! It's 2025, couldn't they just put a kettle in the room??! Very pricey for no clear reason.
Room was clean, the hotel is right on top of the bus terminal (good for convenience but bad for air quality), walking distance to the only mall in the city.
Stayed in January 2025
Reviewed: January 17, 2025
Helen
PhilippinesCleaning little bit late
Greatbreakfast and location.
Stayed in January 2025
Reviewed: January 17, 2025
Manuel
Philippineslocation, near bus stop. near camp John hay and city center. staff are friendly
Stayed in January 2025
Reviewed: January 11, 2025
Claire
PhilippinesNothing actually!
The location is such a winner!!!
Stayed in January 2025
Reviewed: January 2, 2025
Mendoza
PhilippinesIt’s an old hotel but properly maintained, clean and good staffs. Very accessible to malls and restaurants.
Stayed in January 2025
Reviewed: December 25, 2024
Teresa
PhilippinesNone
Location, good value for money, friendly, accommodating staff ans good service
Stayed in December 2024
Reviewed: December 21, 2024
Tricia
PhilippinesThe hair dryer was very dirty. We needed to ask for bedroom slippers.
Staff are friendly and very helpful even the guards.
Stayed in December 2024
Reviewed: December 9, 2024
Kenneth
United StatesThe breakfast lacked a lot of quality. Food items that ran out were not replenished and items that should have been cold were not and the same for hot foods that were cold. They need oversight on breakfast. However, the same venue ran an exceptional meal in the evening.
Right next to the bus terminal. Close to everything.
Stayed in December 2024
Reviewed: December 9, 2024
Ruth
PhilippinesI didn't like the very strong smell of fabric softener on the sheets and towels. It was very overwhelming and you smelled it even in the public areas of the hotel. It gave me so bad a headache that I had to take paracetamol (I don't do that regularly, so this was really bad). The bath towels were not made of cotton, so they were not absorbent. The small ref in my room was not connected to a socket (there didn't seem to be any), so I wasn't able to get my drinks cool.
The location was very good as it was near the Baguio Convention Center where we attended an event. There was ample parking for our van. The hotel was right next to the Victory liner depot, which makes it very convenient for those coming in by bus. The room and bathroom were spacious. The staff were friendly and efficient. Breakfast was simple but had good choices, which varied every day.
Stayed in December 2024
Reviewed: November 30, 2024
Jennifer
CanadaWhat was not as nice for the hotel was how rubber like the pillow covering was, how the Wifi lacked in connection sometimes and how depending on the morning of it could get crowded in the free breakfast area if you are not early enough. If you are big on Wifi for any reason like work then I wouldn't suggest this place, but everything else overall was great.
I thoroughly enjoyed the kind and helpful staff, the Breakfast and free meal, the comfort of the room in itself and the area or location in which it had Jollibee and Dunkin Donuts near by. It was quite the experience for a good price. If you are getting the room to just take a breath then sleep and go out the next day then this is perfect!
Stayed in November 2024
Reviewed: November 28, 2024
Gelene
Australialack of extra pillows needed for elderly mother who can not lie flat.
Convenience, very clean, central location, friendly staff; ≈
Stayed in November 2024
Reviewed: November 23, 2024
Leny
AustraliaThe doors are noisy to close. Wish they have installed some rubber or foam to subtle the noise in closing doors. Every time someone is getting in or out of the rooms they are being heard because of the "bangs" and apart from being irritating it is a sleep disturbance,
Location is excellent (very accessible to transports, restaurants, shopping, etc. amenities) and rooms are clean with friendly staff. I originally booked for 3 rooms but ended up booking another 2 to accommodate extra friend and family; and we all stayed for 3 nights.
Stayed in November 2024
Reviewed: November 9, 2024
Harold
ItalyNien
I like the room, and the location is near the bus stop, and the SM Baguio.
Stayed in November 2024
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