Reviews of OYO 769 Poblacion Suites Polaris This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
45, Bel-Air Soho, Badajos, Bel-Air Village Phase I and II, Poblacion, Makati City, Makati, 1210 Manila, Philippines
#560 of 585 hotels in Manila
Guests' ChoiceReview Score
Based on 56 hotel reviews
Score breakdown
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Cleanliness
3.6
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Comfort
3.7
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Location
6.2
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Facilities
3.5
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Staff
5.1
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Value for money
4.5
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Free Wifi
5.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
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Reviewed: July 12, 2023
Ricky
Philippines13 Reviews2 helpful votesVery Poornot clean
accessible location
Stayed in June 2023
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Reviewed: May 22, 2023
Isleta
Philippines1 review1 helpful voteDisappointingThe service is super delayed. We wait for almost 5 hours so that they can change the bed sheet because it is so dirty and there is an unpleasant smell but in the end they transfer us into another room.
I like the bathroom because it has cold and hot water.
Stayed in May 2023
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Reviewed: May 20, 2023
Jr
Philippines4 Reviews1 helpful vote“You get what you pay for! great location but old building!”bathroom and pest in the room
Location and price is good. room has cockroach and old bathroom
Stayed in April 2023
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Reviewed: October 22, 2022
Phillip
United Kingdom4 Reviews2 helpful votes“Happy I was only there for the day before my flight back in the evening. would not have spent the night there after seei”The property was full of cockroaches, not only in the bathroom but also around the bed.
The location
Stayed in October 2022
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Reviewed: October 3, 2022
Ansari
Bahrain5 Reviews1 helpful vote“Stayed up most of the night watching out for roaches.”Roach-infested (we killed 4; two got away). Hot water almost non-existent. Only a roll of toilet paper was there. Had to pay for overnight parking.
Near the business district and eateries. Staff were accommodating. AC was cold.
Stayed in October 2022
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Reviewed: September 13, 2022
Mike
Philippines4 Reviews3 helpful votes“It's ok and average. This is literally getting what you paid for. Pwede na sya kung tipid mode kau.”All appliances including the room are outdated. No lounge or chairs for customers who are waiting for some reasons downstair. If you are using this site for booking, guard usually call for someone to confirm and must wait standing for atleast 15 mins for the verification.The room needs deep cleaning and full renovation for a better customer experience. More or less muka na syang Motel dahil may mga foreigners with women coming in and out. The day I arrived ska plng nila aayusin yung door lock kasi nasira, this shows complacency among workers within the hotel. I would not suggest this hotel for more than 2 nights of stay and nit-picky individuals.
Cheaper price for a great location and you get what you pay for. 10 mins walk to Ayala buildings if you have any appointment there. Fast food restaurants are located nearby with 7-eleven stores downstairs as well.
Stayed in September 2022
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Reviewed: September 3, 2022
Magboo
Philippines3 Reviews1 helpful vote“Worst stay so far”Took long to wait to check in. Incomplete set of hygiene kit. Poor customer service. Internet wasn't working. No dining table. No pillowcases. Aircon didn't work fine. Misleading unit features. Unpleasant smell. Defective Refrigerator. NOT RECOMMENDED 😪
None
Stayed in September 2022
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Reviewed: May 9, 2022
Bynon
Philippines1 review5 helpful votesPoorThe room wasn't clean. The kitchen was full of cock roaches
Location Air conditioning
Stayed in May 2022
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Reviewed: May 4, 2022
Bynon
Philippines1 review5 helpful votes“Yam and Bill Review”Small roaches.
We like the personal fridge. Water pressure is good.
Stayed in May 2022
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Reviewed: April 26, 2022
Dann™
Philippines5 Reviews“Oyo”The staff are confusing, no proper receiving area. The room is kinda messy and there are a lot of damaged stuff.
I like as to how the location is near commercial areas
Stayed in March 2022
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Reviewed: April 23, 2022
Joseph
Hong Kong13 Reviews3 helpful votes“DISAPPOINTING.”- already preinformed I will be late for check in, and provided my time of arrival. When I arrived it took an hour to contact the OYO staff just to process check in. -unresponsive OYO staff - no towels, no tissue paper in toilet, no wifi - no control for Aircon - Refrigerator was unplugged and unready -
Stayed in April 2022
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Reviewed: April 22, 2022
Ann
Philippines2 Reviews1 helpful voteFairNo generator incase of brown out.
Stayed in April 2022
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Reviewed: August 3, 2023
Joise
Philippines11 Reviews4 helpful votesVery PoorThey don't show up. They don't have office and they contact number they put not exist it's a scam
Very bad this hotel not exist . Please don't book this . They contact number does not exist . They just get my payment but they don't show up . I am scared now to use booking.com there's a scam happening here.
Stayed in August 2023
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Reviewed: July 25, 2023
Hannah
Philippines1 reviewVery PoorI don’t like it at all, The worker is a scammer. If they saw you with a foreigner they would ask double payment. It was really a shameful act they did. Please be careful everyone.
Stayed in May 2023
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Reviewed: May 19, 2023
Aprilmie
Philippines1 reviewThis review is hidden because it doesn't meet our guidelines.
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Reviewed: April 15, 2023
C
Philippines3 ReviewsVery PoorNo, Receptionist. The room is so dirty. The CR has alot of Cockroaches and there is still poop in the Toilet bowl
Stayed in April 2023
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Reviewed: April 14, 2023
Warren
Philippines12 Reviews“dissatisfied”everything about it, even the bathroom sink was broken, an accidental nudge will fall it off, bed linens are with stains
location
Stayed in April 2023
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Reviewed: February 15, 2023
Chut
United Kingdom13 Reviews4 helpful votes“disaster. have to buy liniment for my arms.”too many cockroaches. and two just bit me while im asleep. specially in the toilet you have to say excuse to the roaches. very dirty linen. i think they did not change it from previous renter.
the location is great.
Stayed in February 2023
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Reviewed: January 19, 2023
April
Philippines1 review“Very comfortable and clean place.”Lot of cockcroach please check.
Very Clean place
Stayed in January 2023
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Reviewed: January 12, 2023
Tim
United States12 Reviews1 helpful voteVery PoorThe worst hotel in the world. So dirty, no room service, no check in, no front desk, no towels, etc
Nothing
Stayed in January 2023
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Reviewed: December 28, 2022
Hermogenes
Philippines1 reviewVery PoorEverything
Bad service. Does not reply on time
Stayed in December 2022
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Reviewed: November 27, 2022
Jorge
Australia12 ReviewsVery GoodIt needs a little more of attention on the cleaning area and maintenance
The thing I like the hotel that is to close to everything and I love that ....
Stayed in October 2022
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Reviewed: July 29, 2022
Ghia
Australia17 Reviews1 helpful voteExceptionalperfect location
Stayed in July 2022
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Reviewed: July 18, 2022
Johnson
Romania2 Reviews1 helpful voteVery PoorRoom was extremely dirty, no toilet paper, dirty towels, roaches roaming everywhere, lots of bed bugs, dog hair on the bed and on the table, burn lights in the room, toilet water overflowing the reservoir, TV shuts off automatically at midnight, NO remote for TV, mosquitoes in the room, we could not sleep the entire night, its the worst place l have ever went to in my entire life in any country l have ever been from Africa to Asia. I WOULD NOT RECOMMEND TO ANYONE. YOU WILL REGRET BOOKING IT, LIKE WE ARE.
The only positive thing about it was the location, close to Burgos Street in Makati.
Stayed in June 2022
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