Pool had lack of Sun Beds , Drinks overpriced ie ! bottle of Jack Daniels 6800 peso, Breakfast was limited , catered mainly for locals.

The Location was close to wedding so that is only reason we booked this hotel

Stayed in April 2025

N/A

New hotel with accessibility all around the new built structure in the said areas!

Stayed in March 2025

No daily cleaning of room

Location is good

Stayed in March 2025

Nothing except the cigarettes smell coming the third floor .

Hotel nice and good.Staffs are friendly

Stayed in March 2025

Some workers are doubtful for us instead of helping.

Stayed in January 2025

Has to get someone to put new batteries in safe. One tv remote was missing. Needed to call to get another. The bathroom was too small

Nice, clean

Stayed in February 2025

Room is small

Friendly staff, accomodating staff

Stayed in December 2024

I got lock in bathroom in ground floor and staff said this was an on going issue

Stayed in December 2024

To change towels you need to ask 3 times, to have a water in the room you must ask, leaving green light for cleaning is not enoughe - you must ask

Good swimming pool and bar

Stayed in January 2025

Only about half of the items listed on the pool side menu were available, so very limited choice.

The staff were excellent. The food in the main restaurant was very nice and reasonably priced.

Stayed in December 2024

Breakfast area was too small relative to the number of guests that the hotel accommodates. You'll have to wait in line to take a seat or wake up very early for breakfast. The location of the breakfast area is also near the reception area w/c makes the situation very chaotic when breakfast area is packed and other guests are waiting in the lobby to check-out or check-in.

Location was very near to food establishments and the beach.

Stayed in September 2024

Location and building (modern and bright)

Stayed in October 2024

The rooms were small. The beds also

Savoy is reasonably priced. It even has free breakfast.

Stayed in September 2024

Nothing

Nice new hotel very clean rooms where nice

Stayed in September 2024

Room service ordinary

Location

Stayed in September 2024

The service. It’s still a bit slow specially if you come from a long flight and you just want to go straight to your room and rest but it takes 20-30 mins checking in.

We were upgraded to a bigger room which is I am very happy about. Room is clean. Beach is really nice and my kids love it. We wish we stayed more longer.

Stayed in August 2024

Our room was not that clean. Breakfast has limited choices.

Location

Stayed in July 2024

The cleanliness of the room, the bathroom/toilet smells..

That they have the beach facilities and it’s not far from the hotel

Stayed in August 2024

I find the hotel restaurant a bit lacking in facilities. The restaurant is very small and the food was sadly, not good. We tried the buffet breakfast which had a very small selection. We also had a late dinner where proportions were large but the food was lacking in taste. On our last day, while waiting for our ride to the airport, we also had coffee and some pastries, and the pastries tasted like they've been on display for a while. The rooms were disappointing when it came to cleanliness. We found a cockroach on the bed on one of the rooms. Curtains and rugs where visibly and palpably dirty and dusty. Some of the rooms had a hairdryer and some did not. The exhaust fan in the toilet in 4 of our rooms did not work. The A/C temperature was capped because it was quite warm regardless of the setting that we chose. We asked to borrow the towels in exchange for a deposit, but they refused. Staff are friendly and courteous but lacked urgency. Response rate and time was unsatisfactory. When we ordered drinks in the pool area, they arrived after around 10-15 minutes. Whenever we requested stuff from the hotel concierge, such as fresh towels/hairdryers etc, they never arrived in our rooms.

The location is really amazing. It is located in the new Newtown area where there are restaurants, coffeshops, massage places, and grocery stores. The private beach area shared with Belmont Hotel is beautifully designed. It is a 5 minute walk away and the hotel provides a shuttle around 4x a day. The actual beach part is quite small, but it is safe and enjoyable.

Stayed in August 2024

The room smelled musty & like Cement.

They staff

Stayed in July 2024

I didn’t like people trying to sell me something every time I went to or left the lift areas.

Breakfast was good and a nice variety of foods. Very happy with the service

Stayed in July 2024

Compared to another Savoy Hotel we have previously stayed in this hotel wasn’t as good and we were a bit disappointed in it. The deposit charge on towels for the beach was very high and not being able to charge restaurant or bar bills to the room without a high deposit per night is a bit ridiculous. It felt like there was constantly a lack of trust in tourists. Staff at the desk were very slow and one or two weren’t very friendly.

Close to beach, a few good restaurants around, nice pool and gym but always very busy. Good sized room. Food was ok

Stayed in August 2024

Great location in the new Mactan seaside township

Stayed in June 2024

Convenience and easy access to airport .

Near the airport

Stayed in July 2024