There's a cockroach in the bath room

Good location, nice size of room, good amenities

Stayed in October 2024

The fitness room seemed a little musty but that's probably to be expected since it's next to the pool outside in the human environment. I don't know if it has AC but I can't work out in a humid room without AC. Every pool that's outdoors in the Philippines that I've experienced is unheated I would be ecstatic if I stayed in a hotel with a heated outdoor pool I'd probably rate them twice as high as anything else just because I want to go swimming in a pool that's heated, chlorinated to the point I can smell the chlorine and with no visible particles in the water would be amazing. I like the rooms I like the hotel but it seems like they could have kept it up to date with painting and trim and things like that that get cracked and maybe get no bill in them that's not to say that they're not super clean they are but the gym for example could have been kept up to date and clean. I'm allergic to dogs there was no dog inside but they said there was a guard dog on the premises outside which is problematic for me hanging out by the pool. Once again great Hotel, decent value. I would recommend it. I would have been a lot happier if the room had a microwave I've been looking for a decently priced hotel that has a microwave and a refrigerator and freezer but I've only found one so far in the Manila area.

They had amazing service. At least as good as five star hotels I've stayed in Manila. Maybe better than the 5 star hotels. Like most other hotels in the Manila area you're going to have trouble finding vegan items for lactose-free items, but again their service is second to none and that weighs heavily on my reasoning of saying it's better than most five star hotels for service.

Stayed in September 2024

The noise from 4am, motorbike and shuttle buses from the main security gate. Need a few update/freshening up in the bathroom.

The staff were very attentive and friendly. Breakfast is good. Pool area is good. Overall clean room.

Stayed in April 2024

Nothing. Keep up the good joob👍

The staff were accommodating. The location of the hotel is great, because it's away from the crowd.

Stayed in March 2024

The room that was given to us is not totally pleasant. I think for the reputation of the hotel you should not check in the customer with broken furnitures. We booked at the hotel to feel different and feel exclusive with the place. Even we paid it around 3,500 we still deserve a nice place without any broken furnitures, blower or dirty pantry bar.

I like the buffet food it is so delicious and the ambiance of the hotel

Stayed in February 2024

The bathroom is old, moldy on the ceiling. And tub leaking fr the bottom without even using it. The paint of the room is gloomy, makes it look dark inside the room. Initial impression when I got in was scary.

Friendly and helpful staff

Stayed in March 2024

well the room was too near the pool so the voices are heard in the room.

accessibility and affordability

Stayed in February 2024

Food , location, kids playground

Stayed in January 2024

Its just that there was only one main switch for the light inside the room. It would have been better if there was another switch so we can at least leave one light on at night. It was complete darkness whenever we switch off the light. It was quite inconvenient for us since we were staying in the room together with our 2 year old son and we were worried he might bump into some of the furnitures.

We really liked the wide selection of their breakfast buffet and the availability of a secured parking space. The swimming pool was also nice, however it rained the following morning so my 2 year old son was not able to enjoy the pool.

Stayed in December 2023

Breakfast is good.

Stayed in December 2023

Beds were squirky, too low. My son said their bed was too hard, they wanted it soft and comfortable. I can hear noises from the road inside our room. Card lock was not working, but it doesn't affect me well as the aircon and lights cannot be turned off automatically. TV was not working. Elevator was under replacement and maintenance so we need to use stairs (which is healthy 😉).

The hotel has complete amenities. We enjoyed the breakfast, basic buffet meal but my family and I liked it. The room was spacious and bathroom with bath tub which is little dated yet very clean. Wifi with fast connection. Receptionists and waiters were very accommodating. We loved playing the billiards and excersing at the gym though some equipments were not working.

Stayed in December 2023

None

The place is cozy.

Stayed in October 2023

Delicious breakfast buffet

Stayed in October 2023

there was a mishap with the booking and the pool had sharp objects

It was very near our place

Stayed in August 2023

I would appreciate more options in the breakfast. I can't eat pork and the breakfast mainly pork

The size of the room

Stayed in August 2023

It near to shops and resto

Stayed in August 2023

Service was best ever had in Phil’s and excel food

Stayed in July 2023

clean and good location

Stayed in July 2023

Toilet doesn't come with bidet. TV is quite small.

Food at breakfast, top-notch! Spacious and clean room. Staff greets you with big smile.

Stayed in June 2023

I kinda don’t like the feels of the room. So plain that it gives me creepy vibe. Though it’s all clean.

I really like the location which is very near to Enchanted Kingdom.

Stayed in May 2023

Rooms (we booked two) need maintenance - bathroom tiles / doors chipped, stained ceiling, A/C leaks

Friendly Staff, the hotel is clean and breakfast was good.

Stayed in June 2023

the double bedroom is on the 3rd floor with no elevator. difficult to access for elderly

the twin bedroom is very close the to the pool and buffet area

Stayed in June 2023

The facilities need a little upgrading

The pool was warm enough for us to enjoy. The hotel allowed us to entertain guests. They gave us a free upgrade on one room. The hotel staff were warm. The breakfast was just right. It has alot of choices but not too much that you will binge eat. There was an egg and pancake station and free flow of coffee.

Stayed in May 2023

Some parts of the room looked like they need repairs. Chipped tiles, stained ceiling.

The rooms are big! And the bathroom, spacious.

Stayed in March 2023