We asked for an additional bottle of water and we were charge 15PLN for a tiny bottle

Lovely hotel, comfortable and clean. We loved the sauna and the gym. Breakfast was really nice and abundant.

Stayed in March 2025

No issues

Central location

Stayed in March 2025

The staff was very nice and the room was very comfy and clean. We also enjoyed a lot the breakfast, where they make eggs for you (scrambled eggs or other options) fresh when you get there. I will definitely come back.

Stayed in February 2025

I disliked the noise outside in the middle of the night. During our stay, there were teenagers outside being extremely loud and obviously drunk, but also I didn’t notify the staff about the noise, I’m sure if I did, they would’ve handled it. Overall, the bed was decent, but the pillows weren’t as full as I would like and were pretty small compared to average pillows.

I loved the location of the property, especially since the parking area is close by I also enjoyed how nice the facilities were and the layout of the room, it overall felt very cozy. The staff was helpful and friendly.

Stayed in December 2024

Localization, staff, food, everything was very nice

Stayed in December 2024

The hotel is also geared for business events, so if you are looking for a smaller boutique hotel, this feels more luxury oriented for business travelers. No complaints from me!

I loved the mix of historical charm with modern amenities. The breakfast was the best of our entire vacation! The staff was also incredibly helpful and friendly! I took a sauna at the end of a rainy day and it was amazing!

Stayed in October 2024

The room was in the old part of the hotel so the photos did not fully represent the room.

Stayed in August 2024

environment is great

Stayed in August 2024

Very helpful and kind staff!!

Stayed in September 2024

Gingerbread the welcome gift

Stayed in August 2024

The hotel exceeded my expectations, I was in Torun for the first time and the location is ideal. It is in the middle of the old castle, with a great view and a nearby river. You can walk to all the main tourist attractions in less than 5-10 minutes. The hotel is also very cosy. I liked the design of the building. I am used to big tower in big cities and this one was really different. You have to try it out.

Stayed in August 2024

We loved our stay here. We wished to stay longer. For sure the hotel is the best place in Torun, the entire area nearby is story-like. When you go there, don't miss a cocktail downstairs on the terrace during sunset.

Stayed in July 2024

Everything about this place was excellent. Very nice and welcoming front desk staff, perfect location, clean, and comfortable. The parking for a fee was extremely convenient. Highly recommended as an outstanding hotel in Toruń.

Stayed in August 2024

Fitness room should be better equiped.

Interier of the hotel

Stayed in July 2024

Great staff

Stayed in July 2024

Proximity to Old Town

Stayed in July 2024

Car parking charge was a little excessive but otherwise -nothing

Friendly staff, fanatstic breakfast and in a great location within 2 minutes walk into the centre. We have stayed here before and will do so again- restaurant is pricey by Polish terms but excellent food

Stayed in July 2024

The location is perfect. The restaurants and bar are amazing. Stuff is friendly. Generally, we stay here every our visit Torun.

Stayed in July 2024

Pillows were too soft, blanket was too flat and bad quality

Location was nice. Food was good. Very nice breakfast

Stayed in July 2024

Breakfast could have more fruit and veggie options. The bathroom could use an extra shelf to place our toiletries.

It is very well located, the new complex is fabulous, the bed and pillows are one of the best we enjoyed in our stay in Poland. The bathroom had an intelligent device that shows you the temperature, time, weather etc. Staff were super nice and a lot of them speak Spanish, it is very nice to hear your mother language spoken by other cultures. They welcome my dog in a unique way. Thank you!

Stayed in July 2024

Golf simulator amenity is not included in hotel price. You have to pay extra separately for the golf simulator. Might as well get a queen bed with how close the twin beds were to each other.

Loved it, great location!

Stayed in July 2024

The hotel has a perfect location. The staff are helpful. There is a modern and a traditional section to the hotel so something for everyone’s preferred style

Stayed in July 2024

We were in the "new" section and the decor was very dull. Dark grey wallpaper everywhere and the black carpet with white splashes in the hallway looked like a painter's dustsheet after painting.

Very convenient and quiet location for the old town. Excellent breakfast with large choice and food cooked to order (omelette) was very good. Room was large with very comfortable bed and lots of soft pillows.

Stayed in July 2024

We stayed here as we were traveling across Poland as part of a larger road-trip. Given that Swindon is twinned with Torun we thought that we would check out what it's twin town was like. We chose Hotel 1231 as it was close to the castle and the old town. For a small additional fee you could book a parking place. We were exceptionally surprised with the hotel and town. It was actually one of the highlights of the road-trip. The rooms were good and the accompanying bar / restaurant was fantastic. The night we stayed here there was a (free) music event going on adjacent to the castle. This was a bonus addition to our stay. Torun seems to embrace it's heritage and felt a very safe place to walk around, even at midnight after the music event. Torun has plenty to see and Hotel 1231 is well situate to explore the town. It's tourist office could claim, "It's everything that Swindon isn't (in a good way)"

Stayed in June 2024