Skip to main content
  1. Hotel reviews homepage
  2. Poland hotel reviews
  3. Lesser Poland hotel reviews
  4. Krakow hotel reviews
  5. Reviews of Bachleda Luxury Hotel Krakow MGallery Hotel Collection

Reviews of Bachleda Luxury Hotel Krakow MGallery Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Plac Kossaka 6, Old Town, 31-106 Krakow, Poland

#1 of 280 hotels in Krakow

Guests' Choice

Review Score

Based on 417 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    9.1

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 2, 2025

    10
    Fantastic great value!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Fabulous hotel with lovely staff💕

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Beautiful, luxury hotel - fantastic
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No dressing table in the room

    The hotel is beautiful - luxury products in the bathroom. Bed and bedding exeptional. Staff excellent.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    10
    A relaxing stay in beautiful surroundings with every need taken care of.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights

    That we had to leave.

    The breakfast was served until 11am. There was an excellent choice of wonderful food and drink and lots of it. The restaurant was a relaxing and beautiful place to enjoy a lovely dinner served by a helpful and caring waiter who also advised us on our last day's activities, much appreciated.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    10
    We had an amazing four night stay. The rooms were exceptionally comfortable.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing loved it all.

    Breakfasts were amazing, we were warmly greeted each morning by Aneta, whose friendliness and helpfulness stood out. Aneta’s kindness truly made our stay even more memorable.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    Stylish hotel with matching decor, food , hospitality
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Music piped into breakfast room and bar could be improved .

    Sumptuous , luxury decor . Oslo Bar was so comfortable and relaxing .

    Stayed in March 2025

  • Reviewed: March 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved it all. Such excellent staff at a tremendous hotel. Only had to ask and they would do thier best to organise.

    Stayed in March 2025

  • Reviewed: February 26, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very nice place, staff was great and very friendly

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    Nothing short of a gem!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to complain about really, except the limited variety of tv channels.

    Luxurious rooms with top quality materials, super clean and comfortable mattress and pillows. The spa area with the heated pool and sauna also top class. Location is very convenient.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    Excellent hotel with amazing staff
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing I loved it all . The room wasn’t made up on one of the days but reception staff provided what we needed

    It was beautifully furnished and beds and pillows were amazing. Staff were so lovely and helpful and location was perfect

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    Our stay was very comfortable and we would certainly return.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Less furniture in the room would have helped. We had a lot of chairs and stools which we had to keep moving around to get to the sink, to the mirror, to the sockets.

    The location was perfect, an easy walk to the old town. The Hotel was cosy, warm and welcoming after being out in the cold.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in February 2025

  • Reviewed: February 6, 2025

    10
    Fantastic
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to dislike

    Everything

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Ten out of ten!!! Fabulous!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Going home!

    What a fabulous hotel! The photos are amazing but the hotel is even lovelier in real life. The staff are all so helpful and my god the food is delicious! We are definitely coming back!

    Stayed in February 2025

  • Reviewed: February 2, 2025

    9.0
    It was a very pleasant stay in a luxurious and high class hotel. The waitress Sylvia was especially friendly over breakf
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There were no alternative good restaurants located nearby and after a day of sightseeing the old town seemed a little too far although it is only about 15 minutes walk.

    Very elegant and sophisticated decor and facilities. The 5 star restaurant included traditional meals with a modern twist. Very comfortable and quiet room.

    Stayed in January 2025

  • Reviewed: February 2, 2025

    9.0
    Wonderful
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Well, it is slightly away from the old town and in case of rain or snowfall it matters .

    Clean and tidy , nice staff

    Stayed in December 2024

  • Reviewed: January 29, 2025

    10
    Fantastic one of our best times
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Just where it is located can get a bit scary on the nighttime if walking out with people harassing you on the streets which obviously is no fault of the hotel but it is a beautiful hotel but just not in a good looking surroundings outside

    Absolutely stunning, inside and out. The staff were amazing so helpful and friendly. Facilities were incredible including the hotel bar downstairs. We loved everything about the hotel including how close it is from the old town square. Food in the hotel restaurant was out of this world absolutely phenomenal

    Stayed in January 2025

  • Reviewed: January 12, 2025

    10
    Will most definitely stay again when we come back. Loved Krakow and the hotel was perfect
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Impeccably clean Faultless Very friendly staff who could not do enough for you

    Stayed in January 2025

  • Reviewed: January 8, 2025

    10
    Amazing hotel don’t hesitate to book!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Noisy people inroom opposite not hotels fault!b

    Amazing hotel with helpful staff and a good quiet location

    Stayed in January 2025

  • Reviewed: January 8, 2025

    9.0
    Fabulous few days in Krakow
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Only issue we had was the deposit we had to put down when we checked in. Although the hotel had sent an email telling you that you had to pay a deposit , it was at the very end of a very long email that i hadn't read as it was telling you about booking the restaurant etc which i wasn't interested in. It needed to be at the beginning in big writing. It was for £400 so rather a lot to come out of your account when you wasn't expecting it. No mention of that when booking through booking.com.

    The staff were extremely friendly and helpful. It was my birthday whilst there and they had put a bottle of bubbly in our room to celebrate. Our last day we had to leave before breakfast so they gave us the biggest breakfast bag i had ever seen, it was so full we had to give 3/4 of it back. It was within walking distance of the bus stop for the airport, literally 2 mins. 10 mins into the centre of town, very central to everything. Would stay there again definitely.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    10
    Exceptional place and great stay.
    • Leisure trip
    • Family with young children
    • Junior King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I cant say there was anything.

    Luxurious and clean rooms, amazing staff who go above and beyond. Facilities are great and place was stunningly decorated over Christmas. I’ve 3 teenage daughters who absolutely loved the place too!

    Stayed in December 2024

  • Reviewed: December 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We loved the stool in front of the bed.

    Stayed in December 2024

  • Reviewed: December 30, 2024

    9.0
    Amazing hotel with outstanding food and service!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Outstanding customer service from front desk to restaurant. Loved our short stay! Will definitely be back!

    Stayed in December 2024

  • Reviewed: December 29, 2024

    10
    Fantastic hotel great location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing all was brilliant

    Fantastic hotel great staff great location couldn’t fault any of it

    Stayed in December 2024

  • Reviewed: December 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    All

    Stayed in December 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!