Everything was great, a lot of the activities in the hotel: different swimming pools with animation, sauna, games rooms. The view was stunning, there are few options for short walking hikes from the hotel.

Stayed in December 2024

Breakfast being a vegan family was completely not satisfactory. It has a few vegan options (not all described as vegan) but very heavy food- similar to a side of a lunch/dinner. 100% juice (of a machine that mixes concentrated juices with water - similar to a McDonalds).

We felt very welcome by the majority of the workers. Room with great space. Mattress and sofa are great. Amazing expectable view. Quality of materials of the room are not premium, but all looks very well thought and designed.

Stayed in October 2024

Pool, games room, pretty. much everything is on the 10/10

All the extra that come with the hotel it's a perfect family retreat highly recommended 👌

Stayed in July 2024

Check in at 4pm

There is everything you need! And its great for couples but also for families!

Stayed in July 2024

That the beds were together when the reservation specified they would be separated. This wasn’t a massive issue as the beds then later were separated but we had to wait for this to be done.

It was big, clean, beautiful view and lovely staff

Stayed in June 2024

Underground parking is available, though the parking spaces can be a bit tight. You may find it especially difficult to pass through on levels 1 and 2 when they are already full, particularly if larger vehicles are parked on both sides.

Modern and clean rooms, amazing breakfast – you couldn't ask for more. Great location with amazing views.

Stayed in April 2024

N/A

Great hotel. Comfortable, big, quiet, clean rooms. Nicely decorated. Fully stoked mini bar. Big bathroom. Big, nice comfy bed. And great view form balcony. Great food options for breakfast and dinner. Amazing cocktails :-) Hotel is located on the side of the mountain so car is best way to get to town center. Staff were amazing, friendly and professional. Overall we had great experience!

Stayed in May 2024

High price of drinks in the bar. Beer 8€, gintonic 19€…..

Stayed in May 2024

A very average burgers ordered via the room service for a very above average price. Fries without speck salt, tasteless :(

Nice view, superb breakfast, quite good accessment.

Stayed in May 2024

Very bad programmed elevators, too expensive parking, too sweet fake Nutella served for breakfast

Excellent bed, breakfast, pool area, comfortable room size

Stayed in March 2024

The best breakfast I ever had. Awesome wellness, pool and gaming room... Also, excellent dinner and wine.. will definitely return again!!

Stayed in February 2024

Pillows were uncomfortable at all and smells bad

Fantastic Location, lovely staff and amazing view

Stayed in January 2024

Just 2 elevators for huge 4 star hotel is not enough. We have bigger kids, so we were using stairs, but for families with small kids it was challenge to get in.

Nice modern hotel with great food offer for breakfast and dinners.

Stayed in October 2023

wellness, kids area, design for stay with kids

Stayed in January 2024

very cold swimming pool, not enough heated saunaus which was much better a year ago

very friendly staff

Stayed in November 2023

Food great! Swimming pool also Fantastic. Too few lifts- 10min wait sometimes. Paying extra for parking at a 5star hotel is a bit cheeky!

Stayed in November 2023

Reception and lobby bar staff could be more polite.

Great location with amazing view. Swimming pools and kids zone are perfect for families. Delicious food with good variety of choices. Comfortable and clean rooms.

Stayed in October 2023

Staff at Recaption and lobby bar could be more polite.

Great location with amazing view. Swimming pool and kids zone ideal for families. Delicious food with good variety of choice. Comfortable and clean rooms.

Stayed in October 2023

Cleaning in the toilets and rooms were not a 5 stars experience, more of a 4 stars. Extra charge for a non guaranteed parking in the underground garage. Improvement should be made for towels in the bedrooms (towels were too small for being a shower towel for adults). Kids that require a baby chair while eating were due to customers to clean the already used chairs that were dirty from early customers. Swimming pools should have higher extended hours for closure. "Came" systems for barriers entrance and exit with cars was not working properly. It would take a minute minimum to open the barrier while exiting the facilities and to enter was always needed to collect cards that demonstrated the database of the camera was not working accordingly as informed during registration that my license plate was added to the database and I wouldn't need to collect more tickets.

Facilities and infrastructure

Stayed in September 2023

Elevators - always big traffic

Location - nice, breakfast- very good, room - clean and spacious,

Stayed in September 2023

Expensive parking.

Very good location with excellent view to the city and the surrounding hills. Possibility to rent e-bike and explore mountain paths. Indoor and outdoor pools where kids could spend valuable time. High level of comfort, cleanliness.

Stayed in August 2023

Swimming poor area and sauna. Game room was very good

Stayed in August 2023

Missed prosecco at breakfast. The shower wasn't closed, water was everywhere.

Amazing welness and pool. Nice personal and great services. Perfect kids room and game room for children.

Stayed in August 2023

Elevators

Good for kids

Stayed in August 2023