Nothing

1) great location 2) very clean 3) Hotel Staff very polite and professional

Stayed in March 2025

Nothing to point out , perhaps the breakfast could be a bit earlier

I loved the location of the hotel , located in the Old jewish quartier

Stayed in February 2025

It's difficlut to find not good points. If I say, the hotel was so quiet that I was wondering how many guests were staying.

Breakfast time is 8-10. The best breakfast I have ever had in Europe. The location is also nice, 3 minutes from tram 3 Miodowa station and located in Kazimierza area. You can leave your luggage before check in.

Stayed in March 2025

The breakfast room was cold. Also would have been nice to offer a cooked breakfast, of more than just eggs.

Location, charm

Stayed in March 2025

When we left I checked under the bed (to avoid forgetting something). It was then that I found a condom foil (not the condom itself) of a previous guest.

Very nice and helpfull people.

Stayed in January 2025

Location in Jewish district is great..about a 20min. walk to old town. Good base to explore many different attractions.

Stayed in December 2024

Some noise late at night/early morning from people out for the nightlife in the area.

Clean and nicely furnished, really helpful staff and great location for visiting places. Lovely local restaurants.

Stayed in December 2024

The breakfast was in the basement. It was quite cold there. There was a weather info printed out every day in the lift. I understand that it is good to inform guests about the weather printing on paper is not very sustainable. For a 3 star, I would have thought they would think of ways to help the planet. Our towels were changed everyday although hung it; there was a sign with showed that if want your towels changed then put it on the floor. Lastly, the shower head was not clean. Had a lot of calc in there. Need replacing or cleaned properly.

The room was spacious and they were able to add an extra bed on request. The location was good. Close to several public transport and attractions. Option of having breakfast in the morning. Good selection for breakfast. The setup of the room for breakfast was lovely. The room was cleaned every day. The staff were friendly.

Stayed in November 2024

Tiny room

Location

Stayed in November 2024

Pillows were quite shallow and so were the bedsheets but overall good!

The location was great and very clean hotel room!

Stayed in November 2024

There was a hole in the shower towel.

Very good location, nice and friendly staff, comfortable and cozy room. A 15-20 minute walk from the old town of Krakow and 5 minutes from the river.

Stayed in October 2024

Noisy my bedroom was at the front and people were wheeling their suitcases across the cobbled throughout the night

Staff helpful convenient location clean

Stayed in October 2024

Loved the location.

Stayed in October 2024

Breakfast room in the basement, no windows. The hotel was quite dark inside. Tiny bathroom.

Friendly, helpful staff, location, wonderful sumptuous breakfast.

Stayed in October 2024

Tv didn’t work properly

Basic comfort with no frills and empathetic staff

Stayed in October 2024

Hotel room was very small for two. The room has quite a bad air quality and we got some symptoms of it. There was also only one towel for two and every day we had to ask more towels to the room. Room cleaners left always only one towel after cleaning the room. We had no views from the window at all. Some wall was right next to the window blocking all the views outside.

The hotel located in the good place and breakfast was very diverse, fresh, tasty. So thank you for this. A bed and pillow were confortable, so good to sleep.

Stayed in October 2024

The windows could have a better sound proof isolation. Nothing dramatic though.

It's a cozy place and very well located, being a perfect option for a couple exploring the city. Very nice and customer-oriented staff, with 24 hours support. The room' s air conditioner also saved us in the hot days. I'm certainly coming back when visiting Krakow again.

Stayed in September 2024

Excellent

Stayed in September 2024

the place for breakfast is in the basement, not cosy, food was good, but three days the same

Cosy, friendly, not crowded, in a good location

Stayed in September 2024

Breakfast and cleaning

Stayed in September 2024

Bolt and Uber couldn't come to the area I was in and this resulted in having to book a local taxi to the airport and it was very expensive. Unfortunately, WiFi never worked at the hotel. But otherwise, I had a great stay.

The staff were incredibly helpful and kind! Very clean and convenient hotel as it is close to all bars and restaurants.

Stayed in August 2024

The bed was mad from two singles and I tended to end up in the join.

The hotel is in a fabulous location with wonderful bars and restaurants all around, you are simply spoiled for choice. It is in the heart of the historic Kasmirez district and a short walk or tram ride to the old town and many other attractions. We found our favourite cocktails in a bar just across the street, and 100m away in the square were many restaurants with music and great entertainment every night.

Stayed in August 2024

Breakfast wasn't great.... it catered for the European tourist, and not specifically for the English, who like a cooked breakfast. not a lot of variety. Would have been good if they had a coffee machine so you could help yourself during the day, rather than the tea/coffee facilities in the room, which only catered for 1 cup a day so we had to ration this!

room was spacious and clean, hotel is situated in the old jewish quarter, which meant there were constant walking and golf buggy tours stopping outside the hotel and you would hear the tour guides speech, then the next and so on. Our hotel room was at the front of the hotel so it was very noisy as it was above the street, and you could hear both open/ garden bars on the right and left.

Stayed in July 2024

The Wi-Fi didn't work well and required staff resetting for a couple of times. It could be improved.

The hotel is located in the centre of the Jewish Quarter of Kraków. It is a few minutes of walk from three of the historical synagogues still in use. Great restaurants are everywhere – enough for every meal of your entire trip. The room is nicely decorated and on a par with those of typical four-star hotels in Western European or East Asian capitals that would have cost four times the price – value for money! The room has a functional water kettle; plenty of tea bags, coffee powder and sugar packs for free – beyond my expectation. The shower faucet also didn't have much of an issue.

Stayed in June 2024