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Reviews of Flamingo Premium Hostel

Szewska 4, Old Town, 31-009 Krakow, Poland

#222 of 284 hotels in Krakow

Guests' Choice

Review Score

Based on 599 hostel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    9.4

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    7.5

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Showing 226 - 250

  • Reviewed: September 22, 2024

    4.0
    Great location, okay facilities
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room we got was very small and didn't resemble what can be seen in the listing. The bathrooms were not always clean and one of the showers lacked any place to put your belongings (no hook, no stool). Two out of the three bathrooms were also very small.

    The room was quite clean and the staff was very friendly. The location is superb, just a few steps away from the main square.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    I was put in an apartment in a separate building where the WiFi was not working. I raised this on my first day and 4 days later it was still not working, I had to renew my phone data multiple times to stay in touch with family.

    The room was fine, basic which is all I needed

    Stayed in August 2024

  • Reviewed: August 28, 2024

    4.0
    Would have been pretty good if sleeping was possible
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn't able to get more than about 2.5h of sleep overnight because apparently the bar situated in the same building does nothing to stop people from yelling and screaming past 2am. After that was woken up by garbage collection, deliveries to the businesses and then what I'm assuming was unloading and organizing arrived goods that took a few hours sometime between 5am and 8am. On top of that there is no air conditioning so you need to pick between being cooked or opening the window and have noises from the street be even louder. It feels like a hostel there doesn't really make sense unless you are deaf or blackout drunk.

    Cleanliness. Close proximity to city's Main Square.

    Stayed in August 2024

  • Reviewed: August 5, 2024

    5.0
    If you want to get a good nights sleep, stay elsewhere
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I wish I had listened to the reviews about how loud it was. Even with the windows it was unbearable. You don’t usually have to sleep in a private room with ear plugs but we were above a night club.

    Great room and location

    Stayed in July 2024

  • Reviewed: July 29, 2024

    5.0
    Good location but too expensive for this standard
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were a little narrow, so we were afraid to fall from the bed during sleep. The room was on the 3rd floor without an elevator, which was a little uncomfortable to get there with a suitcase. In the apartment were 2 rooms, and when people from the other room left, the bathroom was not cleaned after them.

    Location was perfect. It wasn't so hot despite hot weather outside.

    Stayed in July 2024

  • Reviewed: July 23, 2024

    5.0
    Location excellent during the day, a nightmare by night.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The part of the hotel we stayed in this time was above a nightclub. Saturday evening into Sunday morning was very loud. We did wonder why ear plugs were placed next to the tea and coffee in the room. There was only one curtain covering then window, so when the club had stopped the sunlight came through. When asked about the second curtain it was a straight no. Very disappointed.

    An excellent location literally seconds from the main square. Approx 15 minute walk from the station.

    Stayed in July 2024

  • Reviewed: June 17, 2024

    3.0
    uncomfortable
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    1)huge noise in SZEWSKA street through the whole nights, truly till the mornings! 2)oppressive language of THE REGULATIONS a guest need to sign prior to get the keys: many times mentioned financial punishments (particular amount of money) for crossing the rules. No ‘welcoming’ phrases written, just potencial punishments. Externally surprising and not appropriate. 3)How property is going to take responsibility for the location in the middle of the noise of the ‘never sleeping Crocow’?

    location in the city

    Stayed in June 2024

  • Reviewed: June 7, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Place for 1 person, but they squeezed 2 beds into the room, in the morning no warm water for shower, reception girl informed us we need to wait cause other people used all hot water

    Fantastic location

    Stayed in June 2024

  • Reviewed: June 6, 2024

    10
    I would come back
    • Leisure trip
    • Group
    • Comfort Twin Room with Private Bathroom
    • Stayed 1 night

    People onloading trucks/vans in the morning was a little, but understandable

    Great price, perfect location, quiet place.

    Stayed in May 2024

  • Reviewed: June 1, 2024

    2.0
    Dissatisfied with bedding could do better for price they charge wouldn’t go back to same accommodation
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Duvet covers and sheets where really poor and should be replaced as soon as possible

    Location was really good

    Stayed in May 2024

  • Reviewed: May 30, 2024

    3.0
    It surved us the purpose of one night, but would not stay for longer
    • Couple
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only one curtain in the room, with the beer garden below and neon lights it made it difficult to go to sleep. Would have been good to know that there is a nightclub right under

    Location was fantastic

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Great value, great location and clean
    • Leisure trip
    • Travelers with friends
    • Comfort Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    It’s quite noisy as it’s right near the square they do provide disposable ear plugs but if you want better noise cancellation then bring your own

    Spacious, clean and comfortable beds

    Stayed in May 2024

  • Reviewed: May 8, 2024

    5.0
    Great location, needs some attention to details
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The floors were dusty. My main concern was a very weak internet- without TV in the room and very slow WI Fi it was a bit strange. An additional door separating the bedroom from the hallway would keep noise from neighbors at bay. Please clean the dust covered fan

    What breakfast? But i am glad there was an electric tea pot. Location was super central and convenient , very noisy. Harassment on the street for strip clubs, drinking etc.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    This hostel was a nightmare. Despite my flight being delayed, the manager refused to accommodate a late check-in. The managers inflexibility and lack of empathy left me stranded and frustrated which resulted in paying additional money for a separate hotel for a night. In addition, after checking out - you cannot leave your bags behind before 10AM.

    Ladies at reception were nice. Great location as its in old town and near a tram stop.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Sometimes the smell of cigarettes wafting up if the window is kept open overnight.

    The location to the main square was fab, one minute walk to the square! The room, bathroom and facilities were kept spotless and clean. The self check in was explained thoroughly. The room was small but the bunk beds were comfy. The price was very reasonable. Loved the small touches like the toiletries, coffee, tea and ear plugs that actually weren't needed, despite the hostel being above a club. Would book again but would choose one of the larger apartments. V happy

    Stayed in May 2024

  • Reviewed: April 22, 2024

    1.0
    I left after the first night. Requested a different room and was told no, enquired about a refund and was told no again.
    • Leisure trip
    • Solo traveler
    • Standard Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The noise from the nightclubs in both the building complex and from the street was insane - ear plugs didn’t even block out the noise. The room was boiling hot - radiator did not turn off and there was also no dial to adjust it. Although the location was amazing, the building itself did not feel safe.

    The location

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    An excellent hostel in the centre of the old town.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    4.0
    Foreign
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location was amazing but the way to the room was complicated with a lot of different keys and the access was not great

    Check in was smooth but room was in a weird place, did not seem very safe

    Stayed in January 2024

  • Reviewed: March 30, 2024

    10
    Exceeded my expectations
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    A little noisy but to be expected due to central location

    Location, cleanliness, friendly and helpful staff

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Wonderful

    Stayed in March 2024

  • Reviewed: March 16, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was very loud in the night, the hostel is above the night club.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    1.0
    Never staying again. The place is ON TOP OF A NIGHTCLUB which they do no state in the acommodation details.
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise is not coming from the busy street where is located but the hostal is ON TOP one a NIGHTCLUB which is NOT stating in the accommodation details. The walls tremble thanks to the clubs music. Reception person was useless and manager with very poor manners. COULD NOT SLEEP UNTIL 4 am

    Nothing really

    Stayed in February 2024

  • Reviewed: February 20, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Worst place I've ever stayed in all my travels. We arrived at reception and they gave us 4 keys, they said the room was in another building and they gave us the address. Arriving at this place, it was simply a horror movie set, dirty, dark, with no elevator and horrible stairs. Upon entering the room we noticed that the pillows were super small, they looked like sofa cushions. Lots of cobwebs and dust. There was only one heater button but you couldn't see where it was installed and the room was cold all night. The worst part for me was the bathroom, it had a horrible smell of piss, I couldn't take a shower because I couldn't stay in the bathroom. In the middle of the night, at 2am, the intercom rang, I wonder why there is an interphone in a room when the reception is in another building. The building is so old with such bad acoustics that it seems like it is on the street, the noise is unbearable. The hotel provides ear protection as the noise is so loud.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    4.0
    Unless you are out earlier than 6am during your stay I wouldn’t recommend if you want a relaxing break
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The maintenance cupboard is located next to these two rooms , and every single morning from as early as 6am there was continuous traffic of cleaners in and out of the cupboard, hundreds of keys jingling , it’s like fort knocks getting in to the building anyway with locks on all doors and it was constant until about 11am . I ended up getting angry at the two men who entered on the second morning because I was furious that we were being disturbed so much. I actually cannot believe they have such a system and rent out rooms to people right next to their cleaning cupboard . Now i know why they supply ear plugs . They obviously have a lot of rooms they rent out across the area and it all falls in to this section for cleaning. The rooms don’t look anything like the photos anymore . It was just basic , one pillow, the duvet cover was too small and had to wear socks to bed as my feet hang out . They have a small kettle and tea and coffee but you have to buy your own milk, with no fridge to keep it in. Towel supplied is the size of a hair towel but you do get some shower gel and soap supplied on arrival which I always appreciate . Photos are supplied if that helps

    The location was perfect and initially I liked that the two rooms we had booked were the only two rooms on the first floor as we had both rooms and didn’t have to share bathroom with anyone else. Shower power was fantastic but you do have to crouch down to get under it as it’s not extendable and is for 4ft people which is difficult being 5ft6

    Stayed in February 2024

  • Reviewed: February 1, 2024

    5.0
    good location but would not stay there again
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the pillows were extremely uncomfortable more like cushions. the hairdryer that was in my room blew up while i was using it, the walls were paper thin, could hear everything in the room next door. the shower was only hot for a couple of minutes then would be freezing cold for about half an hour later.

    it was in the square, within walking distance to everything, the room was modern and clean. the tv was a bonus too.

    Stayed in January 2024

Showing 226 - 250

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