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  5. Reviews of Heban Hotel

Reviews of Heban Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Małe Garbary 7, Stare Miasto, 87-100 Toruń, Poland

#20 of 49 hotels in Toruń

Guests' Choice

Review Score

Based on 85 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.8

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.7

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 17, 2025

    8.0
    Typical Hotel in a very quiet place
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Nice Hotel right in the Center of Tolun. The hotel is a typical building in a very quiet area. You feel like home!

    Stayed in March 2025

  • Reviewed: February 19, 2025

    8.0
    Cosy and modern. Perfect for a short visit to Torun. Friendly staff. The location is convenient.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    I didn't understand how the room cleaning takes place. The shower door is very small and the bathroom gets wet.

    The hotel is very beautiful. It is located in the city center. There are many restaurants and stores nearby. The hotel is very modern and you get all checkin information by email in advance. I think it is very good for short stays

    Stayed in February 2025

  • Reviewed: January 31, 2025

    9.0
    You stay in XVII century house (!). Perfect location in beautiful Old Town.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Code entry is probably OK, but it would be nice to have someone in the reception on arrival. Modern times, I suppose... Bed not too good for my spine, but survivable.

    Atmosphere, room size (huge), decent breakfast (really good coffee). Parking at the doorstep. Location (!)

    Stayed in January 2025

  • Reviewed: October 22, 2024

    10
    Quiet oasis in the old town
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    On a quiet side street from the main pedestrian street in the old town. It was very roomy with modern facilities and a very good breakfast.

    Stayed in October 2024

  • Reviewed: October 18, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast coffee is not very good. The lightening in the room is not good (it is quite difficult to read a book in the evening).

    Very good location.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    8.0
    Great Old Town location, fairly basic hotel and breakfast, but good value and clean.
    • Business trip
    • Group
    • Suite
    • Stayed 1 night

    Excellent location in the centre of the Old Town.

    Stayed in September 2024

  • Reviewed: September 27, 2024

    10
    Cute old hotel in the Old Town of Torun
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loved everything

    The hotel was located within walking distance to the Main Street and Old Town. Parked right outside the hotel for 50zl per day. Room was very clean, quiet and relaxing. Had English TV stations available. The biggest joy was breakfast! Outstanding.

    Stayed in September 2024

  • Reviewed: September 2, 2024

    8.0
    perfect stay for visit the city
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    bathroom was smelling. toilet was loose.

    location, rooms were spacious.

    Stayed in August 2024

  • Reviewed: August 28, 2024

    10
    The best hotel we've ever stayed at.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    The parking arrangement were not entirely clear from the description at Booking but there is good public parking nearby at Dominikanska 9. The hotel has only two reserved slots in the street in front of the building.

    The best hotel we have ever slept at! Huge room (#1), tastefully decorated, great bathroom, old-style yet modern, comfortable and functioning. Very central, a few minutes walk to the old town city square. The breakfast was also good.

    Stayed in August 2024

  • Reviewed: August 26, 2024

    8.0
    Old world charm in a great location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lighting in the room is horrendous. It’s very dim with several missing lightbulbs and it made it very difficult to read in the room. The decorations are very old world and we could only figure out how to get one channel on the TV and it was in Polish.

    Well located and friendly staff. Spacious room. Smallish but adequate bathroom. It had a free Breakfast which we were not counting on and it was delicious so that was a nice surprise.

    Stayed in August 2024

  • Reviewed: August 25, 2024

    9.0
    Very convenient staff was very good and I would stay there again
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stairs but a minor inconvenience The bathroom look nice, but the shower didn’t really work. And the sink is put together poorly, and if you didn’t run the water a little higher, it just stripped behind the basin didn’t give much space to put anything just needs to be reconfigured

    The air conditioning was wonderful and we were able to be checked in early so they contacted us to let us know and when I asked for extra pillow and some coffee, the gal who checked us in made sure we had both of those things right away

    Stayed in August 2024

  • Reviewed: August 18, 2024

    9.0
    Definitely i reccomend this hotel for staying. Perfect price, perfect location, all city attractions are very close. I e
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Some spots on curtains and some spots on the walls confused me a bit. There was not shelf for shampoo in shower. Since hotel is in old building there are no elevator there. This could be confusing for people with disabilities or with deseases. Anyway that complaints are minor.

    I definitely like its location, hotel is situated in the heart of old city, and far from traffic streets. Room was clean, everything needed was there. Fridge was useful for storing cakes and beer. Staff was friendly, breakfast was delicious. I like automatic code system when there are no need to have physic keys for hotel room.

    Stayed in August 2024

  • Reviewed: August 4, 2024

    7.0
    Good location, room has style, no internet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was advertised with WiFi but WiFi does not work on the third floor and that is known to the staff

    Location and the room

    Stayed in August 2024

  • Reviewed: July 28, 2024

    8.0
    Overall satisfied.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, historical atmosphere, good breakfast, flexibility - they offered changing a room when air condition in our work was not working.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    9.0
    Great
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really great atmosphere of an old house with vintage furniture. Place was clean, beds comfy, breakfast tasty. No problem with check-in and check-out. There is a great ramen restaurant nearby. We had a great stay.

    Stayed in April 2024

  • Reviewed: June 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The pillows weren't great, a bit lumpy. No black tea was offered at breakfast, though there were many different coffee options.

    Wonderful breakfast with many options. Bed was decently comfortable, not too firm or too soft. Excellent shower water pressure. When our A/C didn't work they promptly switched us to a different room. Fantastically located.

    Stayed in June 2024

  • Reviewed: June 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A wide variety of foods for breakfast. Great location. Lovely interior design.

    Stayed in May 2024

  • Reviewed: June 11, 2024

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Wi-Fi was poor

    Breakfast excellent 👌

    Stayed in June 2024

  • Reviewed: June 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    2-nd floor without elevatot

    The place,the room

    Stayed in June 2024

  • Reviewed: June 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stairs

    Enjoyable stay, satisfying breakfast

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    Pleasant stay in historic building
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi did not work well in our room. The shower head was broken but workable.

    Historic building in the center of the city. (the building is even featured in one of the museums) simple but functional. Good communication. Breakfast was good. Great value

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location & great breakfast. Can’t complain!

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Super location - in the old town. The room is big enough and clean. Breakfast is delicious and a good choice of food.

    Stayed in April 2024

  • Reviewed: December 7, 2023

    10
    Beautiful hotel aaà and the breakfast is amazing
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is perfect

    Stayed in December 2023

Showing 1 - 25

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