Małe Garbary 7, Stare Miasto, 87-100 Toruń, Poland
#20 of 49 hotels in Toruń
Guests' ChoiceBased on 85 hotel reviews
8.5Cleanliness
8.6
Comfort
8.4
Location
9.8
Facilities
8.3
Staff
8.7
Value for money
8.7
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 17, 2025
Tonci74
ItalyNice Hotel right in the Center of Tolun. The hotel is a typical building in a very quiet area. You feel like home!
Stayed in March 2025
Reviewed: February 19, 2025
リバスエルネスト
VenezuelaI didn't understand how the room cleaning takes place. The shower door is very small and the bathroom gets wet.
The hotel is very beautiful. It is located in the city center. There are many restaurants and stores nearby. The hotel is very modern and you get all checkin information by email in advance. I think it is very good for short stays
Stayed in February 2025
Reviewed: January 31, 2025
Marek
PolandCode entry is probably OK, but it would be nice to have someone in the reception on arrival. Modern times, I suppose... Bed not too good for my spine, but survivable.
Atmosphere, room size (huge), decent breakfast (really good coffee). Parking at the doorstep. Location (!)
Stayed in January 2025
Reviewed: October 22, 2024
William
United StatesOn a quiet side street from the main pedestrian street in the old town. It was very roomy with modern facilities and a very good breakfast.
Stayed in October 2024
Reviewed: October 18, 2024
Laimute
LithuaniaBreakfast coffee is not very good. The lightening in the room is not good (it is quite difficult to read a book in the evening).
Very good location.
Stayed in October 2024
Reviewed: October 14, 2024
Martin
United KingdomExcellent location in the centre of the Old Town.
Stayed in September 2024
Reviewed: September 27, 2024
Denis
CanadaLoved everything
The hotel was located within walking distance to the Main Street and Old Town. Parked right outside the hotel for 50zl per day. Room was very clean, quiet and relaxing. Had English TV stations available. The biggest joy was breakfast! Outstanding.
Stayed in September 2024
Reviewed: September 2, 2024
Sigrid
Netherlandsbathroom was smelling. toilet was loose.
location, rooms were spacious.
Stayed in August 2024
Reviewed: August 28, 2024
Jomar
NorwayThe parking arrangement were not entirely clear from the description at Booking but there is good public parking nearby at Dominikanska 9. The hotel has only two reserved slots in the street in front of the building.
The best hotel we have ever slept at! Huge room (#1), tastefully decorated, great bathroom, old-style yet modern, comfortable and functioning. Very central, a few minutes walk to the old town city square. The breakfast was also good.
Stayed in August 2024
Reviewed: August 26, 2024
Alix
United StatesThe lighting in the room is horrendous. It’s very dim with several missing lightbulbs and it made it very difficult to read in the room. The decorations are very old world and we could only figure out how to get one channel on the TV and it was in Polish.
Well located and friendly staff. Spacious room. Smallish but adequate bathroom. It had a free Breakfast which we were not counting on and it was delicious so that was a nice surprise.
Stayed in August 2024
Reviewed: August 25, 2024
Jan
United StatesStairs but a minor inconvenience The bathroom look nice, but the shower didn’t really work. And the sink is put together poorly, and if you didn’t run the water a little higher, it just stripped behind the basin didn’t give much space to put anything just needs to be reconfigured
The air conditioning was wonderful and we were able to be checked in early so they contacted us to let us know and when I asked for extra pillow and some coffee, the gal who checked us in made sure we had both of those things right away
Stayed in August 2024
Reviewed: August 18, 2024
Olha
PolandSome spots on curtains and some spots on the walls confused me a bit. There was not shelf for shampoo in shower. Since hotel is in old building there are no elevator there. This could be confusing for people with disabilities or with deseases. Anyway that complaints are minor.
I definitely like its location, hotel is situated in the heart of old city, and far from traffic streets. Room was clean, everything needed was there. Fridge was useful for storing cakes and beer. Staff was friendly, breakfast was delicious. I like automatic code system when there are no need to have physic keys for hotel room.
Stayed in August 2024
Reviewed: August 4, 2024
Tom
NetherlandsIt was advertised with WiFi but WiFi does not work on the third floor and that is known to the staff
Location and the room
Stayed in August 2024
Reviewed: July 28, 2024
Vladimír
Czech RepublicLocation, historical atmosphere, good breakfast, flexibility - they offered changing a room when air condition in our work was not working.
Stayed in July 2024
Reviewed: July 1, 2024
Martina
SlovakiaReally great atmosphere of an old house with vintage furniture. Place was clean, beds comfy, breakfast tasty. No problem with check-in and check-out. There is a great ramen restaurant nearby. We had a great stay.
Stayed in April 2024
Reviewed: June 21, 2024
Kelsey
CanadaThe pillows weren't great, a bit lumpy. No black tea was offered at breakfast, though there were many different coffee options.
Wonderful breakfast with many options. Bed was decently comfortable, not too firm or too soft. Excellent shower water pressure. When our A/C didn't work they promptly switched us to a different room. Fantastically located.
Stayed in June 2024
Reviewed: June 18, 2024
Agata
United KingdomA wide variety of foods for breakfast. Great location. Lovely interior design.
Stayed in May 2024
Reviewed: June 11, 2024
Ajitkrishna
IndiaWi-Fi was poor
Breakfast excellent 👌
Stayed in June 2024
Reviewed: June 11, 2024
Ilya
Israel2-nd floor without elevatot
The place,the room
Stayed in June 2024
Reviewed: June 2, 2024
Stanley
AustraliaStairs
Enjoyable stay, satisfying breakfast
Stayed in May 2024
Reviewed: May 18, 2024
Christian
United StatesWifi did not work well in our room. The shower head was broken but workable.
Historic building in the center of the city. (the building is even featured in one of the museums) simple but functional. Good communication. Breakfast was good. Great value
Stayed in May 2024
Reviewed: April 29, 2024
Mckinney
PolandGreat location & great breakfast. Can’t complain!
Stayed in April 2024
Reviewed: April 27, 2024
Tetiana
UkraineSuper location - in the old town. The room is big enough and clean. Breakfast is delicious and a good choice of food.
Stayed in April 2024
Reviewed: December 7, 2023
Pablo
United StatesEverything is perfect
Stayed in December 2023
Jaca, Spain
Puerto Naos, Spain
Cody, US
Buşteni, Romania
Tanlay, France
Weymouth, UK
Tropea, Italy
Pattaya, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content