ul. Rabiańska 15, Stare Miasto, 87-100 Toruń, Poland
#12 of 49 hotels in Toruń
Guests' ChoiceBased on 129 hotel reviews
8.8Cleanliness
9.2
Comfort
8.6
Location
9.8
Facilities
8.3
Staff
9.6
Value for money
8.9
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 16, 2024
David
United KingdomPerfect location,old school hotel,great staff and wonderful breakfast
Stayed in December 2024
Reviewed: September 21, 2024
Chere
United StatesThe only recommendation I would make is for the owner to replace with soundproof windows. I know that may compromise the beauty of those old-fashioned windows that crank open to the outside, but there were motorcycles that rode up and down the street at night that kept me awake. I imagine it is very expensive to do this. Luckily they didn’t go on all night.
I loved that this was an old-fashioned authentic European hotel. They still have real keys for the door. It was clean, centrally located to the old town and a wonderful bargain with very courteous staff.
Stayed in September 2024
Reviewed: September 14, 2024
Ольга
PolandThe location is in the very center. A good breakfast. Atmospheric, clean, comfortable room.
Stayed in September 2024
Reviewed: September 2, 2024
Caroline
United KingdomTraditional, historic, central, very clean, excellent breakfast.
Stayed in September 2024
Reviewed: August 29, 2024
Agnese
LatviaNote, that there is no elevator.
We really liked the atmosphere of this old house. The breakfast was rich. Location is excellent!
Stayed in June 2024
Reviewed: August 26, 2024
Vicki
United KingdomI liked it all! Stairs to the room were quite steep so some guests may struggle but we were fine!
Very friendly staff and lovely kept rooms
Stayed in August 2024
Reviewed: August 12, 2024
Jiri
Czech RepublicBit shabby room, no fridge
Location in city center, very good breakfast
Stayed in August 2024
Reviewed: August 5, 2024
Aliaksandra
PolandAmazing breakfast, delicious food!! Very friendly staff!
Stayed in August 2024
Reviewed: July 31, 2024
Joanna
PolandIt is city center. Old city center. It can get loud even at night. Cars, people etc.
I loved the people, room and breakfast. Location was everything and it was just great
Stayed in July 2024
Reviewed: July 22, 2024
Kamila
United KingdomLocation
An excellent location Very friendly staff
Stayed in July 2024
Reviewed: June 24, 2024
Dimitrinka
Bulgariasteep stairs
Stayed in June 2024
Reviewed: May 25, 2024
Anne
FinlandBreakfast: If you are vegan, be informed that there is no soy milk or other plant-based products, mainly bread, fruit, marmalade, coffee, tea and juice.
Very clean, comfortable, spacious and beautifully furnished room. There was a street view from the window. The room was equipped with an electric kettle, instant coffee and two bottles of water. There was a daily housekeeping (you can ask for more coffee for example). Good location next to Vistula River and Old Town.
Stayed in April 2024
Reviewed: May 23, 2024
David
AustraliaNothing
Everything especially after other more private airbnb and booking.com accommodation. Great bed, advice from reception and wonderful breakfast.
Stayed in May 2024
Reviewed: April 28, 2024
Cheryl
CanadaVery convenient. Older property but very clean. Fantastic buffet breakfast.
Stayed in April 2024
Reviewed: March 11, 2024
Dalenas3
LithuaniaNoise when someone goes up or down stairs
Perfect location and good breakfast, clean
Stayed in March 2024
Reviewed: February 12, 2024
Thomas
GermanyPerfect located...very friendly staff...wonderful breakfast
Stayed in January 2024
Reviewed: January 26, 2024
Márton
Hungary-
Tasty and good variety of foods served for breakfast. I liked my stay here and could recommend it for solo travellers. 1 street away from the house of Nikolaus Kopernikus. The hostel is in the city centre.
Stayed in January 2024
Reviewed: January 15, 2024
Eric
GermanyBeautiful hotel, had a great feel to it. The breakfast was superb, great scrambled eggs and lots of options for breads, meats and cheeses.
Stayed in January 2024
Reviewed: December 10, 2023
John
United KingdomNothing.
Superb breakfast.
Stayed in November 2023
Reviewed: December 7, 2023
Janet
United KingdomFor me the pillows could do with being replaced as they were a tad lumpy.
Excellent location, Quick check in from friendly English speaking receptionist. Very comfortable bed. Plugs sockets in perfect locations! Great breakfast. 25 mins approx walk from railway station with great views en route. Unsure of parking as didn’t require it.
Stayed in December 2023
Reviewed: November 28, 2023
Angelos
SwitzerlandThe staff could be friendlier. They were polite and professional. But they should use the words "Welcome", "Goodbye", and "Hopefully see you again" more. Otherwise, they were excellent. Maybe it is my misunderstanding of Polish philoxenia. I would surely pick Hotel Retman for any future visit in Torun. Thank you!
The old but so new at the same time (zero scratches) furniture made the room look cozy and beautiful. I really enjoyed it. Same with the decoration in the hotel alleys. The location is 100% perfect in the center of Torun and there are nice restaurants and jazz bars within 5min walking distance or less.
Stayed in November 2023
Reviewed: November 19, 2023
Elena
United KingdomIf I have to find a downside is that there’s no lift but didn’t affect my stay.
Incredibile breakfast! Clean, quiet and in a very good location. Staff is friendly and helpful. Will go back!
Stayed in November 2023
Reviewed: November 17, 2023
Eren
United KingdomAged look
The location was good
Stayed in November 2023
Reviewed: November 16, 2023
Kathleen
United KingdomThere is no lift, and the stairs are very steep. Our allocated room was on the third floor. We were offered an alternative on the second floor, but the room was not suitable for us. Staff carried our cases down at the end of our stay. We were glad that we didn't have a car because apart from a drop-off, the hotel has no parking of its own.
The location was perfect for us, right in the heart of the old town. Buffet Breakfast was very good with a wide choice of hot and cold food.
Stayed in November 2023
Jomtien Beach, Thailand
Kaş, Turkey
Bowness-on-Windermere, UK
Bodrum City, Turkey
Betws-y-coed, UK
Marrakesh, Morocco
Munduk, Indonesia
Danang, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content