Tetmajera 14a, 34-500 Zakopane, Poland
#47 of 82 hotels in Zakopane
Guests' ChoiceBased on 104 hotel reviews
8.9Cleanliness
9.1
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
9.5
Value for money
8.5
Free Wifi
9.0
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End of dialog contentReviewed: April 1, 2025
Alena
SlovakiaThe rooms were quite small and need renovation...
Design, warm restaurant, fresh breakfast, clean rooms. The hotel is 5 min walk from the center.
Stayed in March 2025
Reviewed: March 6, 2025
Anton
SlovakiaN/A
Great location, great staff, good value/money.
Stayed in March 2025
Reviewed: March 5, 2025
Vas
RomaniaParking fee. Everything was luxurious except for the room, which has a classic style.
Awesome breakfast. Almost empty spa (we were the first ones at 9 o'clock, perhaps it gets busier later). Cleanliness. Very close to the main road, still quiet. Free play room for the kid.
Stayed in March 2025
Reviewed: December 27, 2024
Doreen
MaltaThe only thing that I did not like were the small (blackout) curtains that did not cover the whole window and so did not have privacy from outside, especially when it got dark outside.
The breakfast was excellent. Comfortable beds, very clean hotel and not far from Kropowki street.
Stayed in December 2024
Reviewed: August 19, 2024
Nathan
United StatesStaff was very helpful in scheduling outside activities and transportation. We had requested additional bedding one evening which was forgotten about. Requested again the next evening after which it was promptly delivered.
Breakfast selection was amazing! Location was great - not too noisy and yet close to everything. The wellness center is amazing and was kept very clean.
Stayed in August 2024
Reviewed: July 25, 2024
Caroline
United KingdomNo air conditioning and very hot when we were there. Had to pay extra if you wanted to use the pool
Excellent breakfast Hotel Car Park Excellent location close to centre Comfy bed Very clean Good size room
Stayed in July 2024
Reviewed: July 24, 2024
John
United StatesNo air conditioning in the room, although it is often not needed in this location we were there when it was unusually hot.
Very extensive breakfast buffet. Beautiful location that was a short walk from the main street and many restaurants.
Stayed in July 2024
Reviewed: July 19, 2024
Eva
United StatesThe hotel did not have Air Conditioning and it was very hot when we were there. The rooms were very warm.
The location was great and close to the main attractions.
Stayed in June 2024
Reviewed: July 2, 2024
George
United StatesOnly negative was that it's a large facility and one checks in on the five-star side and then walks through a maze to get to the three-star side, but a staff member takes your bags and escorts you to your room, so you won't get lost.
This three-star restaurant has the advantage of being connected to a five-star wellness center as well. It shares its facilities making it a real deal. The Wersal breakfast and its noon meal were exceptional. The breakfast had the widest selection of food and was comparable to a cruise ship and in some ways even better. The room had ample desk space and chairs for two persons, which seems a rarity these days of cutbacks. Balcony provided views of the neighborhood. Parking was in the garage if one chose to use it. Staff was helpful and friendly. We would stay here again.
Stayed in July 2024
Reviewed: June 3, 2024
Eugeniusz
PolandNice place
Stayed in May 2024
Reviewed: May 28, 2024
Martin
MaltaNothing
Fabulous breakfast, very good location, nice and clean Hotel.
Stayed in May 2024
Reviewed: May 5, 2024
Martin
MaltaThere wasn't a mini fridge in the room.
Fantastic buffett breakfast, very good location, nice and clean hotel and helpful service in the restaurant. TV and other facilities in the room where a bonus to us.
Stayed in May 2024
Reviewed: April 8, 2024
Caroline
Maltanothing
breakfast and hotel
Stayed in April 2024
Reviewed: February 27, 2024
Marta
United KingdomIt's an amazing place to stay. The staff made us feel welcomed from the moment we checked in. The room was very nice, with a balcony. Amazing breakfast with loads to choose from. Very close to the main city attractions. I highly recommend it.
Stayed in February 2024
Reviewed: February 5, 2024
Cristina
MaltaThe time of the cleaning
The restaurant and the lounge exvellent
Stayed in February 2024
Reviewed: December 16, 2023
Francis
United KingdomWe asked for rooms with a balcony, close together & Mountain View we got all three, the hotel reception area is very grand the rooms are a bit tired in need of decorating after saying that they were clean spacious we did have a problem with the pillows but when down to reception they gave us two more pillows problems solve, the breakfast was SUPERB, the hotel is outside the main shopping area so ideal for us just a short walk to the main street & funicular railway, BRILLIANT we would definitely stay at the Hotel Wersal
Stayed in December 2023
Reviewed: September 15, 2023
Diane
United KingdomNot enough parking
Good location clean boutique feel
Stayed in September 2023
Reviewed: September 4, 2023
Dmitrijs
LatviaNo comment
Need restaurants
Stayed in September 2023
Reviewed: August 10, 2023
Ryszard
PolandThe view and how close it was to town square
Gorgeous
Stayed in August 2023
Reviewed: August 3, 2023
Sara
PolandThe location is perfect. Breakfast is very tasty and diverse. Beds are comfortable.
Stayed in August 2023
Reviewed: July 28, 2023
Marcel
IrelandI love it all
Great breakfast and dinner like from michelin chef...top all service
Stayed in July 2023
Reviewed: July 15, 2023
Immanuel
United Arab EmiratesPerfectly located to the downtown areas! The staff were very friendly; rooms were simple but perfect!
Stayed in July 2023
Reviewed: June 28, 2023
Anthony
United KingdomOld part where we were was chalk and cheese to the prime hotel
Facilities in prime hotel very good
Stayed in June 2023
Reviewed: April 28, 2023
Dominik
United KingdomThere were no hair dryers in either of the 3 rooms we booked for a family stay although you can request one at reception. Also there was only tea and no coffee provided in the rooms. Shower was broken and it was not possible to use it unless we held the shower head making it impossible to wash hair.
The location was fantastic. Great variety of foods for breakfast and staff was very helpful and friendly.
Stayed in April 2023
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