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  5. Reviews of At Wind Chimes Boutique Hotel

Reviews of At Wind Chimes Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

McLeary,1750 , Santurce, 00911 San Juan, Puerto Rico

#67 of 93 hotels in San Juan

Guests' Choice

Review Score

Based on 427 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.0

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2025

    8.0
    Nice stay in a walkable area.
    • Leisure trip
    • Couple
    • King Standard
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a difficult time with the wifi and TV during our stay. While it didn’t disrupt our good time, it would have been nice to watch TV at the end of the day.

    This is a great location, close to the beach and plenty of restaurants. The hotel and its sister hotel both have cute little pools. The room was comfortable.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Standard
    • Stayed 3 nights
    • Submitted from a mobile device

    Location...clean... accomodating

    Stayed in April 2025

  • Reviewed: April 3, 2025

    9.0
    Wonderful
    • Business trip
    • Couple
    • Full Economy
    • Stayed 3 nights

    The Wi-Fi connection had issues throughout the stay.

    "The location is perfect—everything you need is right at your doorstep, from the beach to restaurants, bars, and stores. The hotel has a charming, private, and antique feel. The pool is lovely and relaxing, and the staff is both friendly and helpful!"

    Stayed in March 2025

  • Reviewed: March 15, 2025

    7.0
    Pleasant for short break
    • Leisure trip
    • Group
    • King Standard
    • Stayed 4 nights
    • Submitted from a mobile device

    We were there for 4 nights and no one emptied trash or changed towels (only 3 towels provided ). Very poor water pressure in shower so couldn’t wash hair. We were in a room next to the lobby so it was very loud early in the morning.

    Nice stylish boutique hotel with unique character. Clean pool and huge hot tub available at sisters hotel. Comfortable bed. Only one block away from a nice beach but need caution if swimming there.

    Stayed in March 2025

  • Reviewed: February 25, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Double Deluxe
    • Stayed 1 night

    No private parking - finding parking on street tricky. No grab bar in shower - risky. No handrail on first set of stairs into the property - also risky.

    Check-in staff very helpful and carried luggage upstairs for us, also suggested possible street parking places. Beach/pool towels available. Small pool, but pleasant. Very close to beach.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Deluxe
    • Stayed 4 nights
    • Submitted from a mobile device

    Some guests were loud.

    Location, Location, Location!!!

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Great spot for a quiet low key stay. Great staff and nice pool.
    • Leisure trip
    • Couple
    • Queen Standard
    • Stayed 3 nights
    • Submitted from a mobile device

    No wifi for cable but we used our phones to stream and were just fine.

    It was close to the beach and many restaurants. The Pool was great. The front desk staff were super helpful. No extra charges for anything. Great restaurant Niche at Sister hotel feet away was amazing.

    Stayed in February 2025

  • Reviewed: January 25, 2025

    9.0
    Nicest little inn in tourist area
    • Business trip
    • Solo traveler
    • Full Economy
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is not very spacious but has everything that is needed, except the WiFi signal is very low, to the point that sometimes one has to stay in the inner yard to get it. Possibly not the most accessible place for people with disabilities, as it has many steps and stairs.

    The nicest little inn in a very tourist area, with the beach just across the street and many bars and restaurants nearby. There is an inner yard with flowers and a small pool. The owner is super friendly and helpful, had such a great stay!

    Stayed in January 2025

  • Reviewed: January 24, 2025

    8.0
    We had a very relaxing and nice stay.
    • Leisure trip
    • Couple
    • Queen Standard
    • Stayed 7 nights

    A refrigerator would of been nice, (I did hear from other guests that some rooms do have refrigerators) there was definitely room for it and a safe box would be nice.

    The Wind Chimes Hotel is a great location, 2-minute walk to the beach and definitely walkable to many restaurants, cafes and bars. Pool area is small only 4 chairs (there was a bigger terrace area with more chairs) however we were able to use their sister property Acacia hotel pool also which was bigger and heated, this was located on your short walk to the beach. We had hot water and good pressure. It is a cool older boutique hotel. I would stay again.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Standard
    • Stayed 5 nights

    The rooms photos are better at least to room that we have stayed, which was quiet small and the windows don't isolate the sound so you can listen everything going on the street. The door isolation is poor, therefore cleaning the other rooms at 8am with vacuum cleaner is probably not a good idea or to talk loud in the reception and our room is on the first floor and we can still hear it.

    The location is central, near beach, restaurants and shops, so it is a good place to be based. The pool is quite pleasant, however the mosquitos like the pool as well, so advisable to take repellent. The possibility to stay after the check-out specially when you a late night flight was good and staff are friendly... almost all!

    Stayed in November 2024

  • Reviewed: December 29, 2024

    9.0
    Charming property one block from the beach and easy ride to old town.
    • Leisure trip
    • Family with young children
    • Queen Standard
    • Stayed 2 nights

    Bar wasn't open like before when we were there.

    The pool was great!

    Stayed in December 2024

  • Reviewed: December 22, 2024

    9.0
    Excellent, will stay again
    • Leisure trip
    • Family with young children
    • Double Double Deluxe
    • Stayed 1 night
    • Submitted from a mobile device

    More lighting available in rooms would be helpful for family games or other things requiring more lighting.

    The authentic look and large outdoor space. Rooms were large and had a local charm. Staff were very nice. Ambiance lighting of room was nice for romantic settings.

    Stayed in December 2024

  • Reviewed: November 25, 2024

    8.0
    This is a beautiful property very near a variety of restaurants… local bars, and the beach is right down the block. I wo
    • Leisure trip
    • Couple
    • Queen Standard
    • Stayed 5 nights
    • Submitted from a mobile device

    The pillows smell like “Bo-Ba” sheets just smelled!

    Location is near everything you can possibly need . pool on the property was a plus !Beach is literally few mins away.

    Stayed in August 2024

  • Reviewed: November 12, 2024

    8.0
    Quaint and cozy little gem, RIGHT NEAR THE BEACH!
    • Leisure trip
    • Couple
    • King Deluxe
    • Stayed 2 nights
    • Submitted from a mobile device

    Could use updating

    Beautiful property, pool was cute!

    Stayed in November 2024

  • Reviewed: October 29, 2024

    9.0
    Very nice and comfortable for the pricey
    • Leisure trip
    • Couple
    • Full Economy
    • Stayed 1 night
    • Submitted from a mobile device

    Mirror obstructed by tv

    Cleanliness

    Stayed in October 2024

  • Reviewed: October 2, 2024

    9.0
    Loved the wind chime great location great staff . Everything was wonderful location was beautiful as well food / sto
    • Couple
    • Best Available Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great .

    Loved everything about the property.

    Stayed in September 2024

  • Reviewed: September 26, 2024

    7.0
    Nice budget spot in a great location!
    • Leisure trip
    • Couple
    • Queen Standard
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were not the most comfy. We did get an upgrade to a king though, which was awesome! A small concern we had was safety. The doors did not have any additional locking mechanism - just the handle style lock. Simply installing a bolt or chain would have helped us to sleep a little easier at night. As some other reviews stated, the rooms were a little dated. And through no fault of the hotel, we did lose power and the generator was right outside of our window, making for a very loud 6am wake-up call. Again, not the hotels fault but felt like it was worth a mention. Lastly, the water pressure for cold water only, oddly, was very poor.

    The location was great, close to a lot of shops and restaurants and right on the best part of the beach! The pool was small but very cute, and we met a lot of very cool people during our stay. None of these things made for a bad stay and overall, the charm of the hotel, friendliness and accommodating nature of the staff made for a lovely visit. We would book again!

    Stayed in September 2024

  • Reviewed: September 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Double Standard
    • Stayed 1 night
    • Submitted from a mobile device

    it was nice clean very quiet the stuff was very nice and the pool was awesome

    Stayed in September 2024

  • Reviewed: September 6, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Full Economy
    • Stayed 3 nights
    • Submitted from a mobile device

    Generator - massive noise

    Swimmingpool

    Stayed in September 2024

  • Reviewed: September 6, 2024

    8.0
    Enjoyable and relaxing 😎
    • Leisure trip
    • Couple
    • Queen Standard
    • Stayed 4 nights
    • Submitted from a mobile device

    No anything everything was 👍 great.

    Location was excellent 👍

    Stayed in August 2024

  • Reviewed: September 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Best Available Room
    • Stayed 1 night

    I liked the family style and the coziness of the hotel.

    Stayed in August 2024

  • Reviewed: August 30, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Best Available Room
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi is not great.

    The hotel gives you a homie feel. Everyone was very nice and helpful. The location is perfect. You are close to everything, the beach and restaurants.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    8.0
    Overall the stay was great for the price. I’d recommend it for the price, cleanliness, and location.
    • Leisure trip
    • Couple
    • Full Economy
    • Stayed 4 nights
    • Submitted from a mobile device

    WiFi isn’t great so the tv doesn’t work often and the water pressure is weak and doesn’t get too warm but it wasn’t a big deal since it’s pretty hot outside. There is no bar, it was advertised but does not exist. The sister hotel bar only serves wine even though it has bottles of liquor.

    The location was perfect and it was clean. The coffee is yummy!

    Stayed in August 2024

  • Reviewed: July 29, 2024

    8.0
    Pleasant surprise for unexpected layover
    • Leisure trip
    • Group
    • Double Double Deluxe
    • Stayed 1 night

    pool was an unexpected surprise.... nice water feature... was small, but perfect for escaping the heat of the day in the evening

    Stayed in July 2024

Showing 1 - 25

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