55 Condado Avenue, Condado, 00908 San Juan, Puerto Rico
#44 of 93 hotels in San Juan
Guests' ChoiceBased on 903 hotel reviews
7.8Cleanliness
8.5
Comfort
8.3
Location
9.1
Facilities
8.1
Staff
8.8
Value for money
7.6
Free Wifi
7.5
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End of dialog contentReviewed: May 25, 2023
Crystal
United StatesThe price is overpriced for a normal regular room other than that location was cool
First and foremost when I arrived front desk was Extremely welcoming. Genesis Frances did a Fantastic job checking me in and making sure I felt comfortable during my visit. Genesis you are an Amazing host keep up the good work. Love the fact that it was so close to the beach. Only down fall is I think it’s overpriced for the type of room but overall place was great staff was great and I would stay again (if the price is right)
Stayed in May 2023
Reviewed: May 19, 2023
Jhabrelle
United StatesGreat location !!! A literal 2 min walk to everything ..beach bars stores and 24 Walgreens
Stayed in May 2023
Reviewed: May 17, 2023
Alex
United StatesYou have to pay for parking and the included breakfast is not included
Stayed in May 2023
Reviewed: May 16, 2023
Ebony
United Statesthey were very clean
Stayed in May 2023
Reviewed: May 16, 2023
Rodny
United StatesThere wasn’t anything we did not like within the hotel. The staff were nice, the room was clean and the price for the area could not be better.
The room was a good size, offered a mini fridge, iron and microwave. It was close to the beach and was in a safe location. We really enjoyed the food options within the hotel, pool and hot tub.
Stayed in May 2023
Reviewed: May 15, 2023
Heather
United KingdomOh.....the parking fee was excessive and a turn off. Only for this reason, I will not be able to come back. Can you imagine paying $25.00 per day for 7 days?
The stay is always great.
Stayed in May 2023
Reviewed: May 12, 2023
Maritza
United StatesNot one mirror in the room but bathroom mirror. Two outlets in the room did not work. Ice machine on floor was not working.
Clean, good facilities, good staff, safe in room. good location and beach access.
Stayed in May 2023
Reviewed: May 4, 2023
Mildred
Puerto RicoThe most uncomfortable bed they have.. squeaky and hard..🫤
Great location
Stayed in April 2023
Reviewed: May 3, 2023
Oskar
U.S. Virgin IslandsEverything is good and I will be back soon.
Stayed in April 2023
Reviewed: May 1, 2023
Cor
United StatesStaff was extremely slow; inattentive. Lots of standing around.
Good value for price.
Stayed in April 2023
Reviewed: April 27, 2023
Jessica
United StatesIt’s so cold in that hotel and I understand. It’s an island. But at least let the customers pick their own room temp.
Staff was very welcoming despite the issue of my card not being to go through
Stayed in April 2023
Reviewed: April 26, 2023
Shannon
United Statesdidn’t like having no windows that opened
amazing location
Stayed in February 2023
Reviewed: April 25, 2023
Chrystopher
United StatesNice hotel in a really convenient location, quick drive to Old San Juan, walking distance to everything in Condado and Loiza. Nothing was extraordinary, but everything was very good. No complaints at all
Stayed in March 2023
Reviewed: April 25, 2023
Daniela
United StatesHow taxis are so over priced, definitely use Uber
The hotel was very clean
Stayed in March 2023
Reviewed: April 24, 2023
Curtisa
United Stateslots of extra un explained charges to my card.
great location .. staff was great and very clean ..
Stayed in April 2023
Reviewed: April 21, 2023
Sandra
United StatesNice hotel right in the center of town. The ocean is a few hundred feet away quick walk. Lots of restaurants within walking distance drug stores and a few souvenir shops. There is also a casino across the street. . I would stay here again.
Stayed in April 2023
Reviewed: April 20, 2023
Sharon
United StatesPool was too small Couldn't adjust the air conditioner temp. I was cold.
Location Parking Breakfast option
Stayed in April 2023
Reviewed: April 19, 2023
Joaquin
United Statesroom was not cleaned daily or replenished with new towels. bathroom door was a sliding door so not much privacy. parking was a bit complicated at first. card wouldn’t not work some days
great location, near lots of restaurants, and great beach.
Stayed in April 2023
Reviewed: April 15, 2023
Nina
United StatesEverything was great with the exception of a day where the cleaning crew never did my room when I had requested for a late clean up. I was glad though that the front desk sent me towels and toiletries with a very kind associate and they also collected the garbage and changed the trash bags. They tried :) and I had kept my room clean for the most part.
I liked the convenience of the location and the onsite coffe shop and restaurant. I also liked the cleanliness of the entire facility, for me that is a must and this was a plus.
Stayed in April 2023
Reviewed: April 14, 2023
Dorianne
United StatesBusy street, noisy
Stayed in March 2023
Reviewed: April 13, 2023
Tiffany
United StatesJust that the restaurant did not have enough options to eat for people who don’t eat pork. but over all good place.
the beach is really close and everything is within walking distance.
Stayed in April 2023
Reviewed: April 13, 2023
Mary
British Virgin IslandsThe location was excellent.
Stayed in April 2023
Reviewed: April 10, 2023
Robert
United Statesjacuzzi didn’t work. lukewarm
close to beach. good omelette station. nice lobby
Stayed in April 2023
Reviewed: April 8, 2023
Monica
United KingdomThe check-in was quite slow as they couldn't find the booking. com booking. They were very nice about everything and gave me a free bottle of water and I used the wifi, but frankly I was very tired and would have preferred that they find my reservation.
Very nice bonus to have a pool in the middle of the city. The facilities were quite basic but that's all I needed, so it was fine for the amount of money paid.
Stayed in January 2023
Reviewed: April 7, 2023
Karima
United StatesThe cleaning staff was doing bare minimum. For example, the sand from the beach on the floor was still there after cleaning. The fan was loud, but fortunately we took it as a white noise When we koved in, there was no soap bars. We had to go and get it from reception
Hotel was clean and well kept. Reception was prompt and helpful
Stayed in April 2023
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