You really need to tell guests it is a repurposed hospital. And parking is interesting. Better updated directions are needed.

Huge rooms

Stayed in March 2025

Shower was to small to move around/ can’t find the place /toliet sit way to low

Stayed in September 2024

Location,

Stayed in August 2024

The temperature in the room was way too cold. There was no option to regulate the air conditioner. Only option was On or Off.

The hotel was inside the Medical Center where a relative was hospitalized. The hotel was quite and had modest facilities.

Stayed in July 2024

Location was horrible. Directions were horrible. Parking was not the best .

The staff was very informative and helpful and friendly

Stayed in June 2024

The location is perfect for medical purposes, it is in the Medical Center Area where all the major hospitals of Puerto Rico are situated.

Stayed in June 2024

The handicapped room was at the end of the hallway, opposite to the elevator. The toilet was a child size toilet, not a handicapped toilet. My husband was unable to used it. The TV did not worked. I reported it the first, second and third day, but nothing was done.

The location was great.

Stayed in May 2024

Could update bathroom gadgets, could be cleaner, lighting could improve and, the electrical outlets weren't all working properly.

Convenient location & price was great.

Stayed in April 2024

The AC you can’t regulate and is always on at the same temperature, very cold. The housekeeping don’t clean and organize your room.

The location

Stayed in March 2024

The staff were so nice to us! We had a misunderstanding about the parking and they were extremely helpful to help us figure it out. The rooms were clean and quite spacious and we were able to book the room the day before, since we had some troubles with the other hotel we originally booked.

Stayed in March 2024

Bad lighting. No Hot Water. Carpets need deep cleaning.

Location

Stayed in February 2024

I didn’t like that the location is attached to a Cardiovascular Institute/hospital.

I like the location it was close to most of the things I wanted to do.

Stayed in January 2024

Parking stay it was free but the hotel does have a parking

Stayed in January 2024

Broken curtains, very small shower.

Location

Stayed in January 2024

No meals available on property, Good Coffee, go off property

Safe, clean, location

Stayed in December 2023

Need to be more clean. Shower curtain was dirty and drawers of the night table were opening the whole time

You should have signs or at least directions how to get there with more details

Stayed in December 2023

Literally inside a hospital, parking outside of facility, looks old

Comfortable beds, quiet

Stayed in August 2023

The TV only got 2 channels and both channels was Spanish and the room was small

The hotel was nice and clean the staff was very nice and friendly

Stayed in July 2023

The hotel is located inside a cardiovascular hospital, it’s a bit surprising when we first arrived here.

Quiet and clean

Stayed in June 2023

Nothing. The hotel it’s on the 4th floor of a hospital and it’s completely freezing, entering through the emergency near a very decayed cafetería . Terrible receptioning. Complete lack of transparencia on where exactly is located. And how they used a hospital floor to do a hotel

Nothing. This add is a lie

Stayed in March 2025

The TV Didn’t work , there was no one at the desk to ask for help , not enough towels .. it was a maze just to arrive to the hotel and to park

Beds we’re comfortable,

Stayed in March 2025

Hi, i stayed at this hotel for 4 nights and it was terrible. Hereby I am requesting a refund of at least 50% of the price. I have send this to Booking as well but haven't heard anything back. I guess they only like positive feedback. Here are the things which were not in order: i had cold water, the curtains did not work, the window was broke, it was leaking water, there were ants, there were cockroaches, there was mold on the curtains, it was all very vert bad. I raised complaints at the personnel but all they told me that I could book another hotel. They did very little to solve the problems. This was the worst hotel I ever had. Without any doubt! Also, the location in a hospital (!!) was poorly communicated. Just ver very bad

Hi, i stayed at this hotel for 4 nights and it was terrible. Hereby I am requesting a refund of at least 50% of the price. I have send this to Booking as well but haven't heard anything back. I guess they only like positive feedback. Here are the things which were not in order: i had cold water, the curtains did not work, the window was broke, it was leaking water, there were ants, there were cockroaches, there was mold on the curtains, it was all very vert bad. I raised complaints at the personnel but all they told me that I could book another hotel. They did very little to solve the problems. This was the worst hotel I ever had. Without any doubt! Also, the location in a hospital (!!) was poorly communicated. Just ver very bad

Stayed in February 2025

The parking location was not convenient at all. Specially at night and I was by myself

I liked how clean it was!

Stayed in February 2025

Restroom was nasty . Not enough towels . Blanket very thin!

The restroom was not clean . I was very uncomfortable! The lady that was on duty on Feb 15 was soooo sweet I really liked her.

Stayed in February 2025