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Reviews of Fortel Hostel

309 Calle de la Fortaleza 2nd floor, Old San Juan, 00901 San Juan, Puerto Rico

#31 of 93 hotels in San Juan

Guests' Choice

Review Score

Based on 315 hostel reviews

8.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.6

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.3

  • Free Wifi

    7.4

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Showing 1 - 25

  • Reviewed: April 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was great and the owner was super kind and helpful, only downside was that people did not really talk in the hostel, but this is not the hostel's fault

    Stayed in March 2025

  • Reviewed: March 25, 2025

    9.0
    Enjoyable
    • Leisure trip
    • Solo traveler
    • 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    All ok

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 3 nights

    Location is great, safe and hostel is very nice and close to plenty of beautiful sightseeing spots, restaurants, cafés, and bars for nightlife. Host was very nice and ready to help anytime. Overall great value for money.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Only 2 of 4 bathrooms were fully usable. The beds could have curtains and be more modern. Before check-in, contact was difficult, without respond to messages. Apart from that there is nothing to find fault with because it is a very charm place

    Nice big spacious hostel in a tenement house. Large living room overlooking the vibrant street, TV, chess, books. Well-equipped kitchenette, air conditioning in the rooms.

    Stayed in March 2025

  • Reviewed: March 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very nice hostel with perfect location

    Stayed in March 2025

  • Reviewed: February 26, 2025

    7.0
    Central and clean.
    • Leisure trip
    • Solo traveler
    • 4-Bed Mixed Dormitory Room
    • Stayed 1 night

    The bed was very uncomfortable (broken matrass spring), so I had a terrible sleep. I strongly suggest them to renovate beds make guest happier!

    Location is very central if you want to explore San Juan. Good facilities (common room, kitchen corner, fluffy towels, several WCs with showers,

    Stayed in December 2024

  • Reviewed: February 15, 2025

    9.0
    Good place
    • Leisure trip
    • Solo traveler
    • 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was one cockroach in my room

    Location staff giving advice

    Stayed in February 2025

  • Reviewed: February 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress not comfortable

    Location and price

    Stayed in January 2025

  • Reviewed: February 5, 2025

    8.0
    Convenient and great value for Old San Juan
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice front desk staff. Location amazing.

    Stayed in January 2025

  • Reviewed: February 5, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress

    No food but location was very convenient

    Stayed in January 2025

  • Reviewed: January 14, 2025

    8.0
    Nice hostel in the old town
    • Leisure trip
    • Solo traveler
    • 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only small things, globally is a good hostel :) No breakfast.It could organise some activities (tourism and social) because they have the potential. Sometimes the air-conditioning was too strong inside the bedroom.

    Excellent location in the old town. It is a hostel where we are autonomous, perfect tô bem calm. The check-in and check-out are easy. Clean and nice staff !

    Stayed in December 2024

  • Reviewed: January 2, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no staff there at all except the cleaner. I made sure to arrive during the hours where they have a front desk person but I showed up and no one was there to help me so I spent 30 minutes dialing different numbers to figure out how to check in. WiFi only worked in a small part of the living room area, it didn’t reach the rooms at all.

    Location was good and the community area was nice.

    Stayed in December 2024

  • Reviewed: December 29, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was nice location, but the restrooms were not in the rooms, lacked soap and dirty. Beds were also very thin and uncomfortable. Other than that it was an ok place to stay. Thanks

    Stayed in December 2024

  • Reviewed: December 22, 2024

    9.0
    Great place
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    beds are quite short and make loud noises when you move.

    everything was super clean and bathrooms were like at home which was nice. the place is in a great location but also very quiet. recommend it!

    Stayed in December 2024

  • Reviewed: November 17, 2024

    8.0
    Good location
    • Leisure trip
    • Solo traveler
    • 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Never saw any of the staff members. Communication was not fluent, and it was quite annoying not being able to get the responses to questions

    Location, clean and price

    Stayed in November 2024

  • Reviewed: September 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • 4-Bed Mixed Dormitory Room
    • Stayed 6 nights

    Really good place for the price. Very Friendly staff

    Stayed in September 2024

  • Reviewed: August 23, 2024

    9.0
    Highly recommend
    • Leisure trip
    • Solo traveler
    • 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some bathroom doors didn’t close, bathroom quarters were a bit tight

    The cleanliness, comfort and location.

    Stayed in August 2024

  • Reviewed: August 21, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • 4-Bed Mixed Dormitory Room
    • Stayed 1 night

    location, location, location and the price

    Stayed in July 2024

  • Reviewed: July 12, 2024

    7.0
    Very Affordable
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like the hot small bathrooms

    I liked that the property had lock systems on the doors which made it feel very safe. I like that there was air conditioning aim the rooms. I loved that the property was right in the heart of old San Juan and very nice for a quick stay. Very friendly people.

    Stayed in July 2024

  • Reviewed: May 29, 2024

    7.0
    Not satisfied
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Annoying lockers, key card wouldnt work, unresponsive staff, male workers going into the female dorm without knocking, small bathrooms, wrong bed

    Location

    Stayed in May 2024

  • Reviewed: May 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • 4-Bed Female Dormitory Room
    • Stayed 2 nights

    The bathrooms could be better - some were a bit small, but they were enough so we never had to wait in line.

    I really liked the position of the hostel and the common area. It was very cozy and had some books and board games for the rainy days.

    Stayed in May 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Good places and very nearly on the center

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good hostel - recommend for a few nights max
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No plugs near the upper bunks, the “kitchen” is only a small kitchenette with a hot plate and microwave and staff said they don’t offer laundry service anymore which was advertised.

    Loved the free coffee, friendly staff and location in the old town. They also have a basket at reception with free things leftover from travellers which was handy. I recommend only a few nights max in the old town before moving.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    9.0
    Great place to meet people and walk around El Viejo San Juan.
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was clean, had enough bad rooms, everything worked. Beds could be better tho.

    Location, location, location. At the heart of the Viejo San Juan, at walking distance of El Morro, La Perla and other historic sights.

    Stayed in March 2024

Showing 1 - 25

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