Reviews of Shepherd Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jamal Abdel Nasser Street, 583 Bethlehem, Palestinian Territory
#9 of 13 hotels in Bethlehem
Guests' ChoiceReview Score
Based on 38 hotel reviews
8.2Score breakdown
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Cleanliness
8.3
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Comfort
8.2
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Location
8.6
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Facilities
8.0
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Staff
9.0
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Value for money
8.2
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Free Wifi
10.0
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Showing 1 - 25
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Reviewed: April 30, 2025
Philip
Canada1 review9.0“Safe, clean, quiet, good location, great management, Exceeded expectations. I would stay there again”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 6 nights
Can't think of much. It is safe, clean, quiet, and the management are very responsive to any requests.
Breakfast was excellent -- good choice -- full Palestinian breakfast with good coffee. I really liked the location. About 10 min walk from Nativity Square on a side street away from the touristy area. Local neighbourhood is Palestinian, not touristy,and has everything you need.As well, it is close (700m) to the bus stop for the 231 bus to Jerusalem. My room was on the street side, and it was quiet after about 9 pm. Back side of building even quieter. I very much liked that it was a family run hotel. the owners were kind, welcoming, and did everything they could to make sure I felt at home. They are facing enormous challenges in the current economic / political situation, but their Palestinian hospitality shines through as well as their graciousness. Huge respect for them.
Stayed in April 2025
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Reviewed: April 28, 2025
Jarosław
Poland153 Reviews27 helpful votes8.0“Shepherd Hotel Bethlehem”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was rather poor or maybe I came too late
Good location, within a few minutes walk from Nativity Church and Bethlehem centre. Average room, quite dark, which is an advantage in the summer time. Everything worked OK. There is a small parking across the street that guests can use. There was a kettle in the room too with some tea and coffee available
Stayed in April 2025
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Reviewed: December 26, 2022
Maria
Italy126 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast. It needs strong renovation
Location Very friendly receptionists
Stayed in December 2022
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Reviewed: December 23, 2022
Tomáš
Czech Republic176 Reviews32 helpful votes7.0“Good old times over”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Hotel outdated, many parts would desperately need redecoration. Depleted hot water in the evening. Breakfast very simple.
Fine people, reception staff helped us with border transportation. Hotel is close to the churches, just 10 min. walk from Nativity Church. Room was rather big with pleasant sitting area.
Stayed in December 2022
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Reviewed: September 13, 2023
Arceo
Israel9 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
🥺🥺
The hotel was fine clean...
Stayed in September 2023
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Reviewed: August 28, 2023
Yara
Palestinian Territory1 review6.0“fair”- • Leisure trip
- • Group
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
there was no essential hygiene products , facilities are old
its clean and close to midtown
Stayed in August 2023
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Reviewed: July 25, 2023
Ford
United States15 Reviews3 helpful votes10“This is an excellent hotel to stay in if you are visiting Bethlehem.”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing.
Excellent hotel. Very comfortable. Staff is completely professional and friendly. Location is perfect.
Stayed in July 2023
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Reviewed: February 28, 2023
Krisz98
Hungary10 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
We travelled with our 1-year-old daughther and we got perfect service. The staff was very friendly. The location was excellent, close to the Church of Nativity. Meals were delicious and large portions, varied dishes.
Stayed in February 2023
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Reviewed: February 21, 2023
Shaymaa
Palestinian Territory6 Reviews1 helpful vote3.0Poor- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff kind But the room is not clean and it's old old even the furniture broken ...
The staff kind But the room is not clean and it's old old even the furniture broken ...
Stayed in February 2023
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Reviewed: February 17, 2023
Ahtisham
United Kingdom5 Reviews1 helpful vote3.0Poor- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
We booked for 3 single bed room paying extra for 3 separate beds We got double and a sofa bed. When complained got a ride to their another property .. shepherd plaza. At the reception at new property Was told Breakfast finishes at 9.30 But when we went to hall at 8.30 it was a wrap. And they could only offer cold meats and bread... Very disappointed.. Bed mattresses were like having deep valleys in the mid section...very uncomfortable.
Location
Stayed in February 2023
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Reviewed: January 5, 2023
Cyndi
United Kingdom10 Reviews1 helpful vote6.0“Basic 2 star standard not even 3 star quality but friendly staff.”- • Leisure trip
- • Family with young children
- • Comfort Quadruple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Although it was clean, it is poorly maintained in terms of the walls and tiles. No soundproofing at all and there were a number of occasions we had to call reception because of shouting and screaming throughout the night and early hours of the morning. Also very low quality bedding. If they made a few tweaks and improved quality of certain things it could be great.
Very clean and good welcome. Breakfast on the first morning wasn’t great, badly presented and untidy and not many options in the basement area, but 2nd morning there was a floor manager and it was such a major difference with the layout and room and welcome, even an omelette station. Definitely not a 4 star, more like 2 star but the staff were friendly.
Stayed in December 2022
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Reviewed: December 25, 2022
Cassandra
United Kingdom8 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
there was no plug in the bath so we could not have a bath. also the tap was broken and made the water go everywhere. the breakfast was extremely average and not worth it.
great location and friendly staff
Stayed in December 2022
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Reviewed: September 11, 2022
Grolland
United Kingdom7 Reviews1 helpful vote10“Perfect holiday in Bethlehem, the hotel was a dream. Would definitely come back again.”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
We loved it all, nothing to complain about here.
The location was perfect for exploring the area, the parking was free and right across the street. We loved the deocr of the whole place. All the staff were super helpful and friendly.
Stayed in September 2022
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Reviewed: October 7, 2023
Anonymous
United States9 Reviews10“Old school hotel with a charm. An amazing staff and amazing chefs. 👌🏻”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing
The staff was friendly and great. The management was top notch as well. The location and everything was like a hidden gem here in Bethlehem.
Stayed in October 2023
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Reviewed: April 20, 2025
Tarek
Israel1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
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Reviewed: January 5, 2025
Nabaa
Palestinian Territory18 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2025
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Reviewed: January 5, 2025
Nabaa
Palestinian Territory18 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2025
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Reviewed: July 25, 2024
Rashed
Israel7 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2024
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Reviewed: October 8, 2023
Andreea
Romania3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2023
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Reviewed: February 28, 2023
Brosh
Palestinian Territory3 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2023
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Reviewed: February 27, 2023
Andreea
Israel23 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2023
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Reviewed: February 18, 2023
Charles
United Arab Emirates5 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2023
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Reviewed: January 21, 2023
Anastsia
Israel10 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2022
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Reviewed: January 8, 2023
Basel
Israel27 Reviews8.0Very Good- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2022
Showing 1 - 25
