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Reviews of Barceló Funchal Oldtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rua da Alfândega 9, Se, 9000-059 Funchal, Portugal

#17 of 90 hotels in Funchal

Guests' Choice

Review Score

Based on 788 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2025

    10
    Perfection!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Perfect location for food and experiences. Lovely room and amazing breakfast. Lots to choose from and delicious. Staff was very accommodating and attentive. Will stay again for sure!

    Stayed in April 2025

  • Reviewed: April 3, 2025

    9.0
    Perfect location to discover Funchal
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    No real view to the room I stayed in but that’s ok when you spend most of your time outdoors anyway!

    Excellent location! Modern and comfortable with an excellent breakfast spread. The staff is lovely and readily available to help you when needed.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    10
    Lovely hotel with delicious breakfast
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely hotel in the centre of everything. Nice welcome treats and the breakfast is delicious!

    Stayed in March 2025

  • Reviewed: March 29, 2025

    10
    Fantastic hotel in central Funcal Old Town
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Excellent location, great rooms, very good breakfast offer.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights

    Restaurant souless

    Lovely hotel in the centre.

    Stayed in January 2025

  • Reviewed: March 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 7 nights

    There should have been drawers in the room to store smaller items of clothing. On two days my room was not cleaned and tidied until 4.00 pm which was far too late. On both days I pressed the switch for my room to be made up when I went out at 10.00 am.

    There was an excellent selection for breakfast. Dinner in the evening was of a high standard. Staff were pleasant and helpful. The location of the hotel was excellent, right in the heart of the old town .

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with City View
    • Stayed 2 nights

    Great location, relaxed atmosphere, really helpful and friendly staff. fantastic breakfast!

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Great modern hotel, lovely ambience.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Lovely modern hotel. Great location.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    Great hotel and central Old Town location
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I was a little disappointed that the hotel restaurant wasn’t as good as the rest of the hotel. However there are plenty of restaurants in the area to chose from.

    The hotel itself is very attractive and well appointed. The bedrooms are good and the bathrooms exceptionally luxurious. The staff are friendly and helpful. Carolina, the Guest experience manager, arranged good trips and managed to reschedule them when the weather was unfavourable. They also had good restaurant and concert ideas

    Stayed in March 2025

  • Reviewed: March 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location and services. Price reasonable.

    Stayed in January 2025

  • Reviewed: March 19, 2025

    10
    Great location, comfortable room and helpful and smiling staff.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing.

    The location was great, being right in the old town. The staff was really nice and helpful. The housekeeping was excellent. The rooftop with an infinity pool was great for relaxing and the view. The breakfast was excellent with lots of choices. The bed was comfortable and there were lots of pillows!

    Stayed in February 2025

  • Reviewed: March 16, 2025

    8.0
    Overall very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed too big - if bed was smaller could have had 2 easy chairs

    Central location - brilliant shower

    Stayed in March 2025

  • Reviewed: March 14, 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Clean and great location

    Stayed in March 2025

  • Reviewed: March 8, 2025

    9.0
    Excellent hotel with lovely pool, fabulous location and very helpful staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    We had a suite was was little smaller than I expected. The bath did not drain after I’d used it, the cleaning staff had been in after but not drained the bath so I had to ask at reception to have it looked it. There was a problem with the plug however it still was resolved so didn’t use the bath again

    Lovely room and fabulous location. The breakfast was exceptional. Staff very attentive and helpful

    Stayed in March 2025

  • Reviewed: March 7, 2025

    10
    Excellent stay in a perfect location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location of the hotel was fantastic

    Stayed in March 2025

  • Reviewed: February 28, 2025

    9.0
    Benchmark for others to follow !
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in February 2025

  • Reviewed: February 23, 2025

    8.0
    Good location but not a five star property
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a very noisy nightclub next door that kept us awake all Saturday night. Despite rain being typical on the island, there were no umbrellas available for guests. Both times we asked we were told they were all checked out.

    The location is extremely convenient to restaurants and the gondola that takes you up the mountain. Breakfast was good.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    10
    Perfect position right in the heart of the old town
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, lovely staff, very sleek and clean

    Stayed in February 2025

  • Reviewed: February 21, 2025

    9.0
    Perfect room, perfect location, perfect rooftop
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Didn’t ask for a credit card for room charges at checkin. Resulted in me having to leave the pool area after my beer had been poured, go back to room, get the credit card…. Clearly this a petty comment. Just ask everyone if they want to be able to make room charges at checkin. Again, minor and absolutely would recommend.

    The hotel is beautiful, minimal and calm neutral colors but not boring just relaxed elegance. The marina view from the roof is lovely. The bathroom is modern with nice thick towels. The bed is extremely comfortable.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    10
    A very enjoyable stay in a great hotel and we look forward to returning one day
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The price of the drinks on the roof terrace and ground floor bar were very high in comparison to other places but this wasn’t a major problem

    Clean and modern with friendly and professional staff. The roof terrace was great

    Stayed in February 2025

  • Reviewed: February 20, 2025

    10
    Excellent
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Prefer a served breakfast not buffet

    Location clean modern excellent service

    Stayed in February 2025

  • Reviewed: February 14, 2025

    8.0
    Convenient location
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent location. Very comfortable with a full breakfast.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    8.0
    Good hotel, very convenient for the town.
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    No view from room, OK I did not pay for one. Towels only just OK, for the cost of the room expected them to be plusher. Not much storage space in room

    24 Hour manned reception very nice to have, staff very helpful. Very nice room, quiet air-con, very comfortable bed and pillows. Very convenient for town, but room was still quiet.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    8.0
    Luxury hotel in luxury location
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. Only small issues we had were that we had requested twin beds (and this was mentioned by the receptionist when we checked in) and got a double - however the bed was so large it really didn’t bother us. If also requested early check in and had an email saying this was confirmed by the hotel and would be no extra charge - however when we arrived there was no record of this. If you offer this then the process should be better to ensure you capture it - by not doing this it gave us something to be disappointed about! We were able to put our luggage in a room and go sit on the terrace so it was ok.

    Amazing location in the centre of Old Town by the marina- easy access to buses, taxis, boat trips and all the restaurants and shops. Lovely rooftop pool and bar area, very smart hotel with high quality fittings, clean and well-maintained. When we arrived the greeting was super-friendly as well.

    Stayed in February 2025

Showing 1 - 25

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