Rua da Alfândega 9, Se, 9000-059 Funchal, Portugal
#17 of 89 hotels in Funchal
Guests' ChoiceBased on 790 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.8
Facilities
9.2
Staff
9.3
Value for money
8.5
Free Wifi
9.1
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End of dialog contentReviewed: November 6, 2024
Adrienne
United States-
Pool, bar, restaurant, location, staff. This place hits 10’s in every category. I’d love to stay here again.
Stayed in November 2024
Reviewed: November 6, 2024
Garth
AustraliaRoof top pool and bar was excellent Superb location right in the heart of the old town Staff were so helpful and friendly
Stayed in October 2024
Reviewed: October 26, 2024
Pauline
United KingdomGreat location in central Funchal made it easy to explore the city. The room was spacious and comfortable with a view over the city. From our room, we enjoyed listening to the live music from the square below. It was generally quiet at night considering the location. The breakfast buffet was excellent and staff were helpful
Stayed in October 2024
Reviewed: October 26, 2024
Meelis
EstoniaOn weekend nights, some voices from the streets reached the room (the flipside of being central and having restaurants nearby), but it did not last long.
It is a central hotel in the old town with plenty of restaurants just next to it—all modern facilities (but I had no time to enjoy the roof pool, etc.). The breakfast was luxurious.
Stayed in September 2024
Reviewed: October 25, 2024
Nathalie
NetherlandsNothing.
Located in the center of Funchal. We enjoyed the swimming pool on the roof top. Also the bed was very comfortable.
Stayed in October 2024
Reviewed: October 22, 2024
Sandra
United StatesLocation, amenities, service. Rooftop pool was beautiful. On site restaurant delicious.
Centrally located. Great customer service
Stayed in October 2024
Reviewed: October 21, 2024
Maria
United StatesNothing
The location, kind staff, excellent breakfast, nice rooftop with swimming pool.
Stayed in October 2024
Reviewed: October 20, 2024
Baffour
United KingdomExcellent. Can’t fault it. Room exactly how shown in pictures, if not better.
Stayed in October 2024
Reviewed: October 14, 2024
Louise
United KingdomOur room was fine as it was facing the back of the hotel but some other guests complained of being kept awake by the bar/club downstairs (at the front of the building) as it opens until 4am on weekends.....
The breakfast was excellent! Such a huge choice. We also really liked the rooftop pool area and bar. The room was spacious enough for two of us with a lovely modern bathroom and shower. Good facilities in the room as well. Staff were always extremely friendly and helpful.
Stayed in October 2024
Reviewed: October 13, 2024
Julian
South AfricaNo gym and had to walk a short distance to breakfast.
Great location and beautiful interior with lots of comfortable chairs, interesting books. I liked the complimentary coffee and water in the lobby. The welcome drink was tops thanks!
Stayed in October 2024
Reviewed: October 13, 2024
William
United StatesReception staff was not friendly and on their phone a lot
Great location, excellent breakfast
Stayed in October 2024
Reviewed: October 9, 2024
Emma
United KingdomN/A
Property is fantastically situated with views to the ocean and our balcony had views over a lively street which often had lovely music until around 10pm which was great to listen to/see. The staff were excellent and attentive in all areas of the hotel, particularly the guy who worked on the rooftop bar! The breakfast had excellent choices and was well served. My husbands birthday fell during our stay and the hotel provided a birthday surprise - which was fantastic!
Stayed in October 2024
Reviewed: October 6, 2024
Katie
United KingdomNo parking on-site - there is a car park a 10-min walk away, which was fine, but it was even difficult to pull up in front of the hotel to load/unload cases. Better communication from the hotel on this would have been appreciated
Fantastic location, helpful staff and incredible rooftop terrace + pool with amazing views. The rooms were extremely comfortable (we loved the ‘pillow menu’ - I need to track down their pillows, which were insanely comfortable) and they added lots of nice touches to make it extra special (including chocolates which led to us tracking down the shop (Uau cocoa) to stock up!). Also a modern, well-equipped gym and wonderful restaurant
Stayed in October 2024
Reviewed: October 6, 2024
Paul
United KingdomNothing!!
A perfect location, with a roof terrace/bar overlooking the city and sea. Our room was perfect, it overlooked a pedestrian area of restaurants, which is nice and buzzy.
Stayed in September 2024
Reviewed: October 5, 2024
Ivor
United KingdomN/A
The location
Stayed in October 2024
Reviewed: October 4, 2024
Sally
United KingdomGym next to bedrooms so disturbed guests
Stayed in September 2024
Reviewed: October 2, 2024
Steve
United KingdomIdeal position for exploring Funchal. Very clean and spacious and the staff were first class.
Stayed in September 2024
Reviewed: October 1, 2024
Carola
IrelandNothing
Breakfast was lovely, bed was very comfortable, the hotel was in a perfect location - I would definitely go back 😊
Stayed in September 2024
Reviewed: September 28, 2024
Rory
United KingdomThe attention to detail. The staff noticed from my passport it was my birthday on the day of our arrival so they sent a birthday cake and bottle of fizz to the room. The staff were extremely friendly and the hotel is immaculate.
Stayed in September 2024
Reviewed: September 27, 2024
Marina
NetherlandsLocation, facilities, friendly and helpful staff
Stayed in September 2024
Reviewed: September 25, 2024
Tyler
United StatesA little bit of noise echoed into the room but not enough to be an issue. Parking the rental car was somewhat of a challenge.
Location and breakfast make this hotel stand out, along with the fantastic courteous service. The shower and bed were both extremely comfortable.
Stayed in September 2024
Reviewed: September 25, 2024
Liz
United KingdomGreat central location. Rooftop pool a bonus after sightseeing
Stayed in September 2024
Reviewed: September 23, 2024
Heidi
ThailandBreakfast too busy
Location
Stayed in September 2024
Reviewed: September 23, 2024
Ferdinando
SwitzerlandLocation
Stayed in September 2024
Reviewed: September 20, 2024
Avital
IsraelWe stayed at the hotel for 8 days. Excellent location near the port at sea level. The room was big with a great shower and comfortable beds. I have never slept so well in a hotel before. The staff was very friendly and helpful. I highly recommend 👌 Thank you
Stayed in September 2024
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