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Reviews of Ilha Hostel & Suites

Rua Comandante Jaime de Sousa nº 9 São Sebastião, 9500-048 Ponta Delgada, Portugal

#2 of 52 hotels in Ponta Delgada

Guests' Choice

Review Score

Based on 367 hostel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.9

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.4

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Excellent location, modern and comfortable accommodation, with easy code access to the premises. Patricia and Helena were very helpful and super friendly. We were able to check in early as our room was ready, but they have lockers in the lobby to leave your luggage in any case. They provided extra towels for the thermal pools. Good breakfast buffet and great coffee. Obrigada por tudo! We would definitely stay there again.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    All my accommodation needs were met. Great place!
    • Leisure trip
    • Solo traveler
    • Bed in Male Dormitory Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Near the airport. In the center of the city. Very clean and well maintained. Friendly and helpful staff. Made my trip convinient and got proper rest for a solo traveler like me. Went in March, seems to be low season. Booked in the hostel and had the room to myself for 7 days. And breakfast was included which was nice.

    Stayed in March 2025

  • Reviewed: January 28, 2025

    10
    A perfect spot in the center of Ponta Delgada
    • Leisure trip
    • Couple
    • Double or Twin Room - Disability Access
    • Stayed 3 nights

    One photo made it seem like there was a common area with couches to spend time in and meet others, but that might have been an old photo.

    A very nice hostel with comfortable rooms, nice breakfast, and amazing staff (thank you for being so nice to us, Patricia!)

    Stayed in January 2025

  • Reviewed: January 3, 2025

    9.0
    When I will be back, definitly place for me.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    /

    Comfort and hospitality by Patricia…

    Stayed in January 2025

  • Reviewed: January 1, 2025

    10
    Beautiful place.
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was ok.

    Absolutely amazing place for starting in PontaDelgada. Very kind and helpful lady who is hosting there. There is everything what you need. Clean, modern.

    Stayed in January 2025

  • Reviewed: November 25, 2024

    10
    Five star hostel !
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing place, the staff really care about providing a top notch and comfortable hostel experience. The attention to detail with cleanliness, comfort, and convenience is impressive. The breakfasts are plentiful and nicely presented. The dorm rooms are arranged in a way that each bed has a good amount of privacy. The location is central in town, yet the building is quiet and peaceful from outside noise. I highly recommend Ilha Hostel, and look forward to returning!

    Stayed in November 2024

  • Reviewed: November 25, 2024

    9.0
    Amazing
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Great staff and amazing location

    Stayed in November 2024

  • Reviewed: November 11, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in Male Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was extremely helpful, accommodating and friendly. Very good communications throughout booking and during stay

    Stayed in November 2024

  • Reviewed: November 10, 2024

    10
    Definitely will be returning.
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing not to like.

    Everything. The location was perfect. The facility was very clean. The rooms were quiet and the beds comfortable. I was in 6 bed female dorm and the beds were very private how they are built. Staff was very pleasant. Across the street from restaurant.

    Stayed in November 2024

  • Reviewed: November 3, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and new facility with privacy in the dorm rooms. Dorm bathrooms were huge too. Breakfast spread was great and varied. Everything was well maintained!

    Stayed in October 2024

  • Reviewed: October 23, 2024

    10
    Great hostel
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A wonderful place to stay! Very kind staff. Nice design. Good breakfast! I highly recommend this place:)

    Stayed in October 2024

  • Reviewed: October 16, 2024

    10
    Great place to stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    This was a great place to stay. Modern, clean, with a friendly staff and a really good breakfast.

    Stayed in October 2024

  • Reviewed: October 12, 2024

    10
    Clean and comfortable hostel, perfect for solo travellers
    • Leisure trip
    • Solo traveler
    • Bed in Male Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very nice and helpful staff, modern and clean facilities, comfortable bunk beds with curtains for more privacy, rich breakfast included in the price.

    Stayed in October 2024

  • Reviewed: October 11, 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Had a room at the ground floor so not easy to open the door/window.

    Location very close to the city centre and easy to leave/access Ponta Delgada at the same time. Parking spots available nearby, some free some with payment (had the misfortune that my car was vandalised during the night). Spacious bathroom, lovely host and nice breakfast!

    Stayed in October 2024

  • Reviewed: September 30, 2024

    10
    Great experience, would stay again, highly recommend
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The location is great, close to the center of town with a nice restaurant right across the street . Quiet and restful despite being close to many of the main sites in town. Staff were very friendly and helpful with suggestions and arranging an early morning taxi. Breakfast was lovely with an outdoor seating area if you desired. Room was clean and comfortable. I was in 6 bed, women only area. I would stay here again as it was safe, convenient, comfortable and a great value. Highly recommend!!

    Stayed in September 2024

  • Reviewed: September 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Bed in Male Dormitory Room
    • Stayed 1 night

    Clean in bathrooms can be better. But of course it depends also from people who sleeping in the room.

    Easy check in at night via code. Clean room and bed. Big lockers for bags. Privacy. Very good breakfast. Perfect localisation. Big parkings 300m from hostel.

    Stayed in September 2024

  • Reviewed: September 26, 2024

    10
    Very nice, tidy and cozy, good locaction and good service
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 10 nights
    • Submitted from a mobile device

    The place was tidy and cozy, people working there warm and helpfull ❤️

    Stayed in September 2024

  • Reviewed: September 25, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very nice hostel, probably the nicest I've ever stayed in! Comfortable beds with private bathrooms, privacy screens and secure lockers Staff were very friendly and were able to store luggage securely and for free on the day of arrival and departure Breakfast was delicious! Overall a great hostel

    Stayed in July 2024

  • Reviewed: September 22, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was very modern, clean and central located. Breakfast was delicious and had a lot of options. This place is amazing, but not necessarily because of the amenities, but because of Patricia! She’s amazing and she makes this place what it is…a home 🤍 I would definitely come back to stay here, thanks to her.

    Stayed in September 2024

  • Reviewed: September 20, 2024

    10
    Beautiful experience
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    None! If there's anything I wish I stayed more days.

    Staying here felt like home. Patricia and her family were so attentive and lovely! I would definitely book again 1000x over.

    Stayed in September 2024

  • Reviewed: September 19, 2024

    10
    Simply amazing
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    This is one of the best hostels I ever stayed in. It's like being in a premium hotel where you share a room with random people. The staff are exceptionally nice, the rooms are clean, nicely sized and with great amenities. It's in a great location and very quiet. The key code access system is also really practical. The breakfast is nice, I was accomodated when I asked for soy milk. If I ever come back, I'm definitely staying here again.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    10
    A short but memorable, comfortable and pleasant stay
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night

    It was very organised. Prior to your arrival you receive a code which you can use to enter the building, the room and your locker. The room had its private bathroom with all the necessary facilities. The beds were comfortable, with a curtain for extra privacy which I could really appreciate. The breakfast in the morning was outstanding and there was a pleasant atmosphere at the dining area.

    Stayed in August 2024

  • Reviewed: September 15, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in Male Dormitory Room
    • Stayed 3 nights

    Rooms were nice and the beds felt like you had your own private space. Staff were exceptional. Breakfast was very nice.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    9.0
    Everything perfect from the beginning to the end. Thank you!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Nothing

    The staff very friendly and helpful and the central location. The room was big.

    Stayed in September 2024

Showing 1 - 25

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