The double room I booked was fantastic. The view from the balcony was an unexpected but great surprise. The location of the hostel is great. Only a short walk to plenty of bars and restaurants and close to the waterfront. The staff were all very friendly and accommodating from the moment we arrived. The hostel was very clean and had great facilities. I would 100% stay here again in the future.

Stayed in August 2023

The location is close to the city center but located on a steep hill. Prepare to walk with your best shoes.

Great location. Beautiful rooftop. I had a small room with four bunk beds and it was nice and comfortable. Breakfast was included.

Stayed in August 2023

Uncomfortable room - AC broken, mo privacy in beds, beds moved every time someone turned in bed. Not much room to get ready in women’s restrooms.

The building was beautiful

Stayed in August 2023

N/A

Our room and communal area.

Stayed in August 2023

The fact that you have to pay for a tiny rubbish bath towel on the top of the very high daily rate. Most hostels operate a rental, so you get your money back when returning the towel. Not there! Also, the girl at the reception seemed very unhappy to be there.

Clean hostel.

Stayed in July 2023

Location

Stayed in June 2023

Such a fabulous old building with the most amazing balcony with gorgeous views on the city and water.

Stayed in July 2023

No towells available, not even for rents The bathroom stank No air conditioning, as reported Part of the staff was rude

Location

Stayed in June 2023

Bunk beds made creaky noises.

Spacious rooms and comfortable mattress. Toilets and showers were clean. Locations is super, just a few metres away from pink street. It’s a quiet hostel, not the party type. Good for uiet solo travellers who are into meeting new people.

Stayed in July 2023

The bunks are outright dangerous, I cannot stress this enough. I was on a top bunk and the stairs gave way on me twice, resulting in me falling badly once. The bedroom floors are wooden (as are the bunks themselves), so you can loudly hear every footstep of whoever walks in the room (even through earplugs - thank god for sleeping pills) and you can feel a shaking of the bunk every time the other person moves. We ALL complained about this to each other. There are only two sinks to every (women’s) bathroom, so you often have to wait to use the sink (to brush your teeth, etc.). There are also no mirrors in the rooms, so the only mirrors are in a sometimes crowded bathroom, depending on the time of day. The bathroom is often wet and sometimes lacking toilet paper, and always paper to dry your hands, but that’s not the end of the world. The plug sockets are not convenient, especially to top bunks, they rely on an extension cord. The lift was out of order when I first arrived, and there are a lot of stairs. I wouldn’t stay here again, my roommates agreed on this.

The location was great, although beware that it is in a very hilly area. The staff were lovely and friendly and able to help my with the train timetable etc. There is free breakfast, which is basically bread, cheap cheese and ham, and a small amount of fruit or cereal. There is use of a kitchen, if you want to cook for yourself. There is a hairdryer in the bathroom. There is a nice common area, if you want to stay in, although my experience was that people weren’t terribly friendly, unlike most other hostels. I literally made better friends with people in an Air BnB in a window across the street!

Stayed in July 2023

Staff is not welcome Wi-fi doesn’t cover all working zone, just a half No wi-fi in rooms Toilets are dirty

It was nice old building

Stayed in July 2023

The women at reception were totally rude, imagine that they didn’t say me not even “welcome”. The last day I let my keycard on bed and I had to pay 2,50 euro (of course, it was my fault) but she was so rude and so unfriendly without any reason! The beds and the floor are made by wood and it causes such a noises when people just move a step.

Breakfast is nice, common areas are nice too. People that go there are really noise, likely they changed me room (the first one was impossible to stay!!)

Stayed in July 2023

everything is rent and air conditioner didnt work

people stay

Stayed in July 2023

Bath cleaning

Location

Stayed in June 2023

The hostel has a weird approach to money. On two occasions staff came to the room to present me with extra charges. On both occasions they turned out to be incorrect. As the charges surprised me, I challenged them, but accepted and paid them, but asked for a receipt. On both occasions they were refunded (and I should give the staff credit, they were very nice, and apologetic) - but I can't help wondering if things would have been different if I hadn't asked for receipts :/ One of the extra charges was for an extra night which they told me I had booked but not paid for. My booking was a messy one and I said that it must have been my mistake and asked to cancel. This was refused and I was charged full price (even though the hostel was empty that night and I hadn't reserved a bed that could have been given to someone else). Per the terms, if the staff were correct (they weren't - it was a mistake) then they'd be allowed to do this (doesn't mean they should). But compare their attitude to what we thought was my mistake to their attitude to their multiple mistakes about my payments, where they were so adamant that they were right that they would follow me to the room and convince me I was wrong (though I turned out to be right). Honest mistakes, I'm sure - all I'm saying is beware! The showers are also almost cold. I first thought this was due to the hot water being used up, and asked if there was any time of day I could catch hot water. Staff offered advice but over the course of my stay, it became clear that the water temperature is constant- I tried it when the hostel was empty and everyone had checked out, tried it in the morning, the evening, even at 3am - the temperature is constant because it has been turned to just above cold in order to save money.

The view, the light, the high ceilings :)

Stayed in May 2023

This was the least comfortable hostel for me so far: no air condition no towels no soap no chair or a bench in the room - people sat on the floor nowhere to put clothes no place to dry small lockers

Hostel has great common room, it was quiet during my stay but the potential is there!

Stayed in June 2023

Nice room, nice balcony, good kitchen facilities, quite and convenient location. Beautiful building. Much appreciated the elevator.

Stayed in June 2023

The building is very nic, good rooms and facilities, you could tell the hostel is well run and organised. I slept well on both nights I stayed there and enjoyed my time in Lisbon. Breakfast was simple but for me it's what a traditional portuguese breakfast and btw they had the best fresh bread from the bakery.

Stayed in June 2023

If they provide a free towel, it should be perfect and fantastic. Anyway, love it and highly recommended!

everything is so so so good!

Stayed in June 2023

Location is brilliant and the staff were extremely helpful.

Stayed in June 2023

Nice

Nice

Stayed in June 2023

Bathrooms cleanliness

Position Price Breakfast included Terrace

Stayed in June 2023

The bed is not comfortable, makes a lot of noise and moves a lot if you are sleeping on the one below. Also there was ants in my bed.

Location is good, close to pink street, market and also the view from the window is beautiful. There’s a lift in case you have a big bag to bring up. They need to change the beds.

Stayed in June 2023

the best hostel ever

Stayed in May 2023

I would suggest extra power socket for the rooms and a chair, it's always necessary when getting ready and not to sit in other person bed.

Good choise, close to main bars in Barrio Alto( 500 mts top walking) but far to have a good night sleep, breakfast is ok, place is big and confortable.

Stayed in June 2023