Av. Marechal Craveiro Lopes, 390, Alvalade, 1749-009 Lisbon, Portugal
#293 of 401 hotels in Lisbon
Guests' ChoiceBased on 4148 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.4
Facilities
8.0
Staff
8.6
Value for money
7.7
Free Wifi
8.3
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End of dialog contentReviewed: June 2, 2023
Michael
United KingdomI think the walls might be a little thin! Heard the next room partying at 3am, which was not the best. The breakfast was OK, but it would have been better if had table service for tea/coffee on arrival.
Room was very comfortable and spacious. The bathroom was clean. There were lots of towels!
Stayed in June 2023
Reviewed: June 2, 2023
Noushed
Finlandthe gym is not well equipped. No variation in the breakfast menu. the room is a bit dark, requires more lighting.
nice location. near to the airport.
Stayed in June 2023
Reviewed: June 2, 2023
Ana
United StatesI didn’t like that the cleaning person came to knock on the door at 8:00 in the morning when the check out for the room was at noon.
Stayed in June 2023
Reviewed: June 1, 2023
Nkindia
Saudi ArabiaThe lift was not good. It's old and making sound which makes scared us in using it.
The room is spacious enough. The toilet was OK with the bidet. Supplying complimentary drinking water in the room. Also in the lobby there is always water & some fruits available for the guest to enjoy. The breakfast was good with a very spacious restaurant. They extended the check-out time for 4 hours without additional charge.
Stayed in May 2023
Reviewed: May 30, 2023
Korhan
TurkeyRooms and hotel as a whole needs a strict renovation. A bit expensive than what you get for.
Stayed in May 2023
Reviewed: May 29, 2023
Elke
United StatesLack of parking (the adjacent parking garage is not great, with steep ramps, narrow spaces and crazy tight turns - more so than any other garage we parked in during our 2-week stay in Portugal/Spain). Also, advertising an airport shuttle, then being told that it was full and only runs once an hour, is not cool for a property that specializes in airport users/travelers. Had to call maintenance to fix non-functioning A/C as well.
Proximity to airport and two large double beds in the room (traveling with a friend).
Stayed in May 2023
Reviewed: May 27, 2023
Andrzej
Irelandno kettle in the room
location, breakfast, reception staff
Stayed in May 2023
Reviewed: May 23, 2023
Gifty
United Statesfar from downtown , if you want to be close to downtown, then this not a cool place to stay. it was at least about a twenty minute ride to the sea front.
Location and proximity to train line an airport
Stayed in May 2023
Reviewed: May 23, 2023
Teresa
United Statesfood for dinner buffet was horrible minimal selection for cost
room was nice. good bed. bathroom was excellent. big clean towels.
Stayed in May 2023
Reviewed: May 23, 2023
Pamela
United StatesOnly half of the elevators were working. The air conditioning was not working in our room. There were not enough cups for the three of us and it appeared one of the cups had been used prior to our arrival. There was no ice machine in the facility.
The location was very close to the airport. The buffet on Friday evening was a good value.The staff was very helpful and the shuttle to the airport was great. Coffee and tea were available in the room. Ample towels were provided and they were nice and plush. Beds were comfortable .
Stayed in May 2023
Reviewed: May 22, 2023
Robert
United StatesN/a Called reception Saturday night to get early wake up call at 2am Sunday. Never got call , reception showed me they had 240am not 200 am on their record. Solution, reception should repeat back the time of the request.
View got rapid response ,with toilet flush failure we paid for breakfast that was good
Stayed in May 2023
Reviewed: May 22, 2023
Margo
PortugalThe closeness to the airport as well as the free airport shuttle in the morning
Stayed in May 2023
Reviewed: May 22, 2023
Ana
SpainTransfer from the airport to hotel not available
Room
Stayed in May 2023
Reviewed: May 22, 2023
Mafaldabarros
PortugalBreakfast is really poor. The bread wasn't freshly baked. The pastries were also dry and tasteless. The room was big but we didn't understand the bed sizes. We booked 2 adults and 1 child, so we were expecting a king size bed and a single bed. We got two mid size beds which wasn't comfortable for 2 adults. Parking fee is quite expensive.
Room was very spacious. Good location.
Stayed in May 2023
Reviewed: May 20, 2023
Louisa
AustraliaToo far from central area
Breakfast is good, could be better, rooms are super sized, comfortable and luxurious
Stayed in May 2023
Reviewed: May 20, 2023
Aleksandar
GermanyMaintenance of showers could be better :)
Well connected, close to airport. Descent hotel for the price.
Stayed in May 2023
Reviewed: May 20, 2023
Ian
United KingdomChallenged by check ot that we hadn't paid €4 City tax. We had, in cash, on arrival, he didn't believe us but "graciously " let us of! He was corrected.
Clean, comfortable, decent food.
Stayed in May 2023
Reviewed: May 18, 2023
Kristaps
LatviaHotel really needs a repair. Furniture was broken and hotel rooms was in bad shape, lot of things were broken. Ventilation in room was loud.
Breakfast was good and hotel is close to metro station and airport.
Stayed in May 2023
Reviewed: May 18, 2023
Nicholas
United StatesLocation
Stayed in May 2023
Reviewed: May 17, 2023
Willem
NetherlandsHousekeeping was unaware that we checking out late.
The staff were very accomodating, late check out was no problem.
Stayed in May 2023
Reviewed: May 16, 2023
Thibaut
BelgiumNo restaurants or stores close by and around hotel No plugs by bed or desk Check in was quite slow but ok
Room, restaurant, fitness We had a problem with room configuration at arrival but they found quick solution and offered another room.
Stayed in May 2023
Reviewed: May 16, 2023
Seulki
Finlandall building and interior is old. in our room, fridge was broken and didn’t work, so smelled so bad from there
high building, good location, breafast buffet
Stayed in May 2023
Reviewed: May 15, 2023
Gregory
United StatesHotel looked a bit run down, but room was great for the price
Stayed in May 2023
Reviewed: May 14, 2023
Gaurav
IndiaMattresses were too soft and gave us little backache almost all night. Paid parking (16€ per day). Though there is public parking next to hotel, it is free only between 1900-0900 on weekdays and full day on weekends.
Excellent breakfast options. Huge rooms. Iron with ironing board in room. Lot of restaurants nearby, thanks to University area. Nice park, at 2 min walking distance.
Stayed in May 2023
Reviewed: May 13, 2023
Carla
United StatesNot downtown but close to Metro.
At first they booked us into a room with one bed but quickly changed to two single for us. Great room and hotel. Wonderful but expensive breakfast. Staff very helpful.
Stayed in April 2023
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