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Reviews of Santos Apartment in Central Lisbon with River View

Rua Garcia da Orta, Estrela, 1200-678 Lisbon, Portugal

#433 of 536 B&Bs and inns in Lisbon

Guests' Choice

Review Score

Based on 37 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.6

  • Location

    7.7

  • Facilities

    6.4

  • Staff

    7.4

  • Value for money

    7.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 21, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Well it’s just doing the job, but it’s not „nice“ inside.

    Price was good, location also good considering Lisbon is so big.

    Stayed in November 2024

  • Reviewed: December 2, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Curtains couldn’t stay down. Showers wasn’t the nicest.

    Location

    Stayed in November 2024

  • Reviewed: October 10, 2024

    5.0
    You get what you paid for...
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night

    This tiny room is one of the cheapest options around and when you get there you understand the reasons why. You'll get what you you're paying for. Don't take this one if you're claustrophobic.

    The place is in a very good area of central Lisbon, close to bars and restaurants. It is very convenient if you're willing to walk around downtown. Staff were really helpful when I needed them.

    Stayed in October 2024

  • Reviewed: June 18, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were not comfortable at all and it was loud, so you need some earplugs.

    We loved the view!

    Stayed in May 2024

  • Reviewed: April 22, 2024

    7.0
    Overall nice but somewhat smelly and a sense of lacking privacy because of "thin doors“
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 9 nights
    • Submitted from a mobile device

    The smell from the bathrooms and some kitchen shelfs. The doors let in/out very much sound, you can hear almost everything going on in the apartment.

    Quite clean, kitchen, many stairs

    Stayed in April 2024

  • Reviewed: April 1, 2024

    5.0
    Fair
    • Business trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 9 nights

    1. Had to ask for a table to work (like it was shown in the photos) since when I arrived it didn't have any. It took a couple of days. 2. One evening the 2 showers were unavailable. Called the "emergency" number several times with no answer. It was fixed in the next day. 3. Kitchen towels were not replaced. They were dirty.

    The view from the window.

    Stayed in March 2024

  • Reviewed: November 16, 2024

    1.0
    Never again
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 1 night

    I do not recommend staying here Very complex way of check-in, front door code not opening, you must apply force to open it, Room in rooftop with no insulation in the ceiling making it very cold, colder than the temperature outside. Emergency numbers not replying another guest woke me up at 01.30 because she forgot the keys inside her room when she went to the toilet, had to give her a blanket to sleep in the sofa, i spoke with 3 people before my check in, their system is misleading, Never again !!!

    A localização

    Stayed in November 2024

  • Reviewed: October 13, 2024

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Budget Single Room
    • Stayed 2 nights

    No sheets on the bed, I was cold the whole night. The building was very noise, hard to sleep. Ubers refuse to come to that location and there is no subway nearby. They tried to "steal" 4€ from me per night

    Stayed in October 2024

  • Reviewed: September 27, 2024

    2.0
    Expensive and dirty apartment.
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The building and apartment is very old. The shared facilities were very dirty! I had to take a shower in the gym instead! it was too expensive for what it was. Not satisfied at all.

    Stayed in September 2024

  • Reviewed: September 25, 2024

    10
    Would book it again
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nice service, town and view

    Stayed in September 2024

  • Reviewed: September 17, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night

    The room was very hot, almost no airflow through the tiny window. The bed was hard. There was hair on the floor.

    Location is good. Personal was friendly.

    Stayed in September 2024

  • Reviewed: June 7, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Really bad condition of the place, beyond renting standards. Super small room, barely could fit one person. Tiny window, hot and stuffy even though the temperatures outside weren't that high. Cracks in the walls, doors, etc. Smelly bathroom from old pipes. Hair in the shower. In general on my opinion this should not be offered as guest accomodation

    Just the location really

    Stayed in June 2024

  • Reviewed: May 20, 2024

    8.0
    Nice location, great views but many stairs
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    5 double set of stairs without lift Bathrooms could be cleaner

    Nice location, comfty bed and views from the room

    Stayed in May 2024

  • Reviewed: April 30, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was horribly worn and uncomfortable

    The view over the city and water

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Great
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nice, clean, good location

    Stayed in April 2024

  • Reviewed: November 1, 2023

    8.0
    Nice stay with a good location and the facilities we wanted.
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    I would rather have had two sets of bed sheets instead of having to share with my partner. The bathrooms got dirty very fast. The bed was a little small for two persons.

    I liked having the ability to use the kitchen and the kitchen itself was great. The small notes all around the rooms was cute with “please do / do not”. The location of the place. The “living room” was nice. The decorations was cute. I liked the cute video of how to get into the apartment.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    3.0
    our stay was interrupted by finding bed bugs. Be vigilant and check very carefully upon arrival.
    • Business trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night

    PLEASE READ! Unfortunately, we must share our concerns and WARNINGS. We were allocated room B. One of us couldn't sleep properly because of noise (street & paper-thin walls), heat and constant insect biting. When we finally got up to locate the insect, we found the BED BUG sitting on the wall near our bed. It was our first experience with this bug, so we checked with google images and it was a 100% match!!! Unfortunately, in a fit of instinct, we squashed the bug and couldn't provide credible evidence later as we didn't find any more bugs. When we reported the situation to the management the next day, they assured us about investigating the situation. Their later response said that they had not found enough evidence to address the issue or compensate us. We therefore RECOMMEND that you check your room carefully, inspect the walls and floor around your bed and be aware of this issue! Bed bugs are a problem that usually does not resolve itself, rather it spreads and worsens...we had to disinfect all our clothes and stuff hoping that we don’t bring this unpleasant gift home.

    Location and speed of response was OK. There was quite a high number of other young travellers (which caused quite some wait times for the only two shared bathrooms). Kitchen seemed alright, though we didn't end up using it, as we had to leave early (as in the below).

    Stayed in September 2023

  • Reviewed: January 21, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: September 10, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: July 12, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: March 7, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: November 13, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: June 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

Showing 1 - 25

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