The noise of the underground metro.

Stayed in April 2024

Breakfast was a little lack lustre although you can request toast and fried eggs , scrambled egg and bacon was pre made and had a few pastries and continental options

Right beside the metro supermarket next door and pharmacy beside that so a good base for traveling room was exactly what we needed it for

Stayed in March 2024

- "Thin walls" - you can hear everything in the near radius of your room - Torn towels - Sticky floor - Suction in bathroom didn't work

- Pleasant breakfast with a lot of options and kind personal - Kind stuff - Kinda good location

Stayed in March 2024

did not get the room I rented and had to climb 10 flights of stairs to get to it.

The staff

Stayed in March 2024

Price and location

Ok beds etc. Kettle in room

Stayed in March 2024

The room. Smelled musty and water dripping from the floor above. Was not offered a changed of room

The breakfast was great

Stayed in March 2024

The hotel is dated and needs renovations. A musty smell in the hallway and in my room. There was mold in my shower. The high bathroom window was open and I could not reach it to close it. The sound proofing is poor. My room was small. The area is around the hotel feels a bit sketchy. I would not stay at this hotel again.

Breakfast was okay. The staff were pleasant, but there was no one at the desk in the evening when I needed help closing a high open window in the bathroom. The desk clerk gave a good recommendation for a Portuguese traditional restaurant close by because it was raining.

Stayed in March 2024

Very noisy outside, thin walls can hear the person above walking and talking next door. Neighborhood looked rough especially at night. Breakfast ok.

Stayed in February 2024

Mold on the walls and bathroom. Stuffy, I had to air the room out. Overpriced for the living conditions.

I did not get the bed I requested when i booked. Then the bed had to be installed after i arrived. The room smelled of mold and there was mold all over the walls and in the bathroom. Not worth the money I paid and I would like a partial refund. I've already raised the case with Booking.com

Stayed in February 2024

The layout of the bathroom is not the best, and the shower door did not close fully, water was getting everywhere. Ventillation was not great either, the towels would not dry even in 3 days. Breakfast selection was quite limited and not very great.

Great interior, spacious room and we were upgraded to a bigger room for no additional fee. Staff was very welcoming, helpful and lovely. Location is great, metro station is only 3 minutes away.

Stayed in January 2024

The bathrooms have a drainage problem.

Nice hotel for a short stay in Lisboa.

Stayed in January 2024

the street ambience , rough sleepers and a lot of immigrants hanging around

the hotel and staff were good , the location is not so great ...rubbish in the street and rough sleepers in the street so not great

Stayed in January 2024

one staff member was unfriendly and discriminated against me once I was coming back to the hotel from a walk. As a black man, she assumed that I was not a guest and stopped me to get into the hotel while other guests could walk through without stopping by. I also had an issue with the air conditioning…. It did not work at at all and they could not solve the problem. No compensation

Location

Stayed in November 2023

Not what We expected. The breakfast was not so good, not fresh bread for exemple. There was no fry or boiled eggs etc…

Nice staff.

Stayed in November 2023

Not suffient storage.

Staff very friendly

Stayed in November 2023

The bathroom smelled very weird/moldy after cleaning and it was very noisy from the hallway.

Friendly staff.

Stayed in October 2023

Room was small. Not much hanging space.

Lovely staff. Nice food, nice touches with free cake and coffee. Very clean too.

Stayed in October 2023

Location is far and in a bad neighbourhood. Room was small, not very clean and had some sort of scent. Bed was uncomfortable and the room would get hot without air conditioning, even at night.

Stayed in October 2023

Asked for an iron. Promised it, but it never arrived. Seems like an easy thing to get right but wasn’t.

Cleanliness & Location

Stayed in October 2023

We were not made aware, at the point of booking, that a lot of facilities advertised at the hotel were actually not available and were undergoing refurbishment. Had we have known we would have booked elsewhere, as we were looking for a hotel that also had a restaurant and bar. This was very disappointing to find out once we arrived. We paid a lot for a hotel that was essentially only a B&B. A compensation should be considered.

The staff were extremely helpful and nice.

Stayed in September 2023

Most of the staff were very helpful. Room was very clean but small.

Stayed in September 2023

No smart TV, a bit of noise from neighbours / thin walls.

Breakfast, staff

Stayed in August 2023

Location. Room was small. Few amenities

Stayed in August 2023

Location, value for money-we found much better, nicer and closer hotels for even better price

Clean and Very helpful staff

Stayed in August 2023

The rooms were too small. You barely had enough space for two small carry on suitcases.

The hotel was nice and modern and in a good location.

Stayed in July 2023