336 Rua da Restauração, União de Freguesias do Centro, 4050-506 Porto, Portugal
#28 of 233 hotels in Porto
Guests' ChoiceBased on 1181 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.2
Facilities
9.3
Staff
9.6
Value for money
8.9
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Barry
United KingdomNothing
Superb views and good location
Stayed in March 2024
Reviewed: April 18, 2024
Sadaf
SwitzerlandBeautiful setting, great food, welcoming staff and fantastic view
Stayed in April 2024
Reviewed: April 17, 2024
Elizabeth
United KingdomFabulous view, great service - altogether a wonderful experience.
Stayed in April 2024
Reviewed: April 16, 2024
Sofiia
UkraineEverything was fantastic. The view, the design of the hotel, bravo! An incredible spa with a jacuzzi overlooking the city panorama. This is the best service in my life, every detail was noticed. It was my husband's birthday, so they brought him a cake with a candle in the morning for breakfast, and they also put water in the car when we left. Thank you for the incredible experience.
Stayed in April 2024
Reviewed: April 15, 2024
Galina
NetherlandsThe water in the internal heated "jacuzzi" pool was sadly quite dirty, so we could not use it at all.
The location is perfect, with a charming courtyard overlooking Porto and providing a stunning view of the city. The rooms are big, clean and comfortable and the staff is friendly and helpful! The breakfast menu and the spa facilities are great.
Stayed in April 2024
Reviewed: April 11, 2024
Clara
United KingdomEverything - the staff, the facilities, the location, the food, the view, the spa. spectacular
Stayed in April 2024
Reviewed: April 10, 2024
Chloe
United KingdomLocation a little out of the way
Great facilities Helpful staff
Stayed in April 2024
Reviewed: April 8, 2024
Lee
United KingdomNothing
Great breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Fergus
IrelandA wonderful hotel, we really felt as though we were treated with care and attention. It was our honeymoon and we were definitely spoiled!
Stayed in April 2024
Reviewed: April 8, 2024
Donna
GermanyThe entire team was absolutely fabulous and extremely helpful. The service was outstanding and we were treated with an amazing room upgrade. This hotel is absolutely amazing on all fronts and i highly recommend it to anyone staying in Porto. We'll be back for sure!
Stayed in March 2024
Reviewed: April 7, 2024
Namrata
United KingdomWe loved everything about the hotel and the service. Miguel and the others at reception and at the restaurant, bar and spa were so helpful and accommodating.
Stayed in April 2024
Reviewed: April 3, 2024
Rebeccca
United KingdomNothing
Loved it! Wonderful hotel, good location and lovely breakfast and dinner.
Stayed in March 2024
Reviewed: March 31, 2024
Tom
United KingdomLocation is a little bit out of the way but only by 10 minutes on foot, not a disaster.
Beautiful property. Fantastic staff. Great breakfast
Stayed in March 2024
Reviewed: March 30, 2024
Ekaterina
Russiashoe spoon in the room)))
The hotel is beautiful, with its charm, conveniently located, beautiful view of the river. The breakfasts are just great - delicious and varied! The hotel staff left a very good impression - they are always ready to help, surrounded by care and attention. Very comfortable. I would like to go back there again. I definitely recommend it for a stay in the city. It is not located in the very center, but everything is very close. But there is no noise of the city, and there are views and a pool with a view
Stayed in March 2024
Reviewed: March 29, 2024
Klarriz
United StatesRoom was very cold wouldn’t get hot, the room was very dark. Wish location was more convenient
Breakfast, pastries and staff were great!
Stayed in March 2024
Reviewed: March 28, 2024
Bravin
SwitzerlandNothing to complain about.
Our experience at Torel Avantgarde was nothing short of magical. From the warm welcome to the impeccable service and attention to detail, they made my wife's 30th birthday celebration unforgettable. Communication with the staff, even before our visit, was exceptional, and they made sure that our wish was their priority number one. Torel Avantgarde has earned our highest recommendation for anyone visiting Porto.
Stayed in March 2024
Reviewed: March 26, 2024
Sarah
United KingdomThis is a gem of a hotel and in a perfect location to explore the beautiful city of Porto. The staff were so friendly and helpful especially Sofia on reception. Excellent breakfast too. We will definitely be back!
Stayed in March 2024
Reviewed: March 24, 2024
North
United KingdomGreat hotel in a good location, perfect for our 3-day City-break. Loved the unusual decor. Very friendly & helpful staff. Comfortable, well finished room. Breakfast excellent, plenty of variety & enjoyed eating on the terrace.
Stayed in March 2024
Reviewed: March 24, 2024
Alexander
PortugalMost beautiful Hotel in Porto, pure Design, we got free Upgrade to the Mozart Suite with free chocolate and Sparkling Wine, direct dream view towards the Dhouro with huge bath tub with Dhouro view. Such a kind Team. EXCELLENT breakfest 5 Stars well deserved. Very quiet and super comfortable bed
Stayed in March 2024
Reviewed: March 21, 2024
Celehte
United KingdomSome of the rooms were a bit of squeeze.
The staff. I didn’t just like this aspect, but we all loved their friendliness and excellence in looking after all their guests.
Stayed in March 2024
Reviewed: March 21, 2024
Petros
GreeceStaff, services, accommodation,breakfast-All perfect
Stayed in March 2024
Reviewed: March 17, 2024
Brett
United KingdomNothing
The breakfast was exceptional
Stayed in March 2024
Reviewed: March 17, 2024
Andrei
BelgiumThe breakfast is outstanding and the view over the river is amazing. We felt pampered by the staff personnel, exquisite services.
Stayed in March 2024
Reviewed: March 17, 2024
Sean
IrelandBar prices a little strong...would have liked to be able to get draught beer
Breakfast was fantastic...staff excellent
Stayed in March 2024
Reviewed: March 16, 2024
Praveenan
AustraliaThe staff are exceptional and helpful. Loved the little Art tour and meeting Pedro and Ines amd getting to know a little about them, portugal and their lives. Everyone was always so sweet. Loved the flower room with the artworks.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content