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Reviews of Palau Royal Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

P.O. Box 10108, 96940 Koror, Palau

#8 of 30 hotels in Koror

Guests' Choice

Review Score

Based on 93 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 4, 2025

    7.0
    Expensive for what you get but the grounds are beautiful
    • Leisure trip
    • Travelers with friends
    • Superior Garden Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Really basic/uninspired/unloved rooms. For the price breakfast should’ve been included.

    Beautiful grounds.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very bad WiFi

    Stayed in February 2025

  • Reviewed: February 23, 2025

    9.0
    Excellent!
    • Leisure trip
    • Travelers with friends
    • Superior Garden Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing (might not be as perfect as other 4 star hotel in Asia, but it’s already super great considering its in small island and almost everything is imported)

    Great location with private beach and port, so the boat can pick us up and drop us directly at the resort’s port!

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    excellent location, drop off location perfect for liveaboard
    • Leisure trip
    • Solo traveler
    • Superior Garden Double or Twin Room
    • Stayed 3 nights

    Sewage problem, had wanted very much to enjoy the Private Beach for relaxation, for months, but area was off limits due to contamination issues, this along with location after a week on a liveaboard was the primary reason why i choose this resort.the gym did not have a floor to strech on, no chin up bar etc.

    Pool, Bar, spa, room, balcony, excellent staff

    Stayed in February 2025

  • Reviewed: January 7, 2025

    9.0
    Exceptional stay in a little piece of tropical paradise.
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Minor - The gym was good, decent selection of machines and the free weights were a bonus - but the space was small/crowded and could have used a fan to circulate the air better.  Even when I was by myself it felt stuffy in there and most of the time the windows were sweating/fogged.

    I chose the resort for the beach and swimming facilities.  They did not let me down - really enjoyed the beach and sitting out listening to the water while reading my book.  LOVED the little balcony - I used it every day a little bit even if it was just while drinking my morning tea in the room.  The full spa was an added bonus - we both had massages while at the resort and they were great.  The grounds were really beautiful - from the amazing fish pond (and little kids can feed the fish in the evening daily) to the beautiful plants - added to the tropical paradise.  We stopped in at several other places/hotels/resorts to eat (within walking distance of the resort) and check them out and I was really happy with my decision to stay at the Palau Royal Resort because of the amenities and layout/landscaping.  We had wanted to play pool but never got a chance.  The pool table was a nice discovery.  The staff were super helpful and the ability to use a laundry room before we left was really appreciated.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    9.0
    Great family holiday with mantas, sharks and relaxation
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The wifi is pretty bad. (Probably not only here). Better to to pre-book tours than do it from the hotel. Other than that it is refreshing to turn off!

    Location is brilliant. We used the dive shop at the hotel. We did not book breakfast, just decided daily, which was a good choice for us. Everything is there what’s needed. The private beach is lovely and the spa is really nice.

    Stayed in December 2024

  • Reviewed: December 29, 2024

    9.0
    Highly recommend this hotel (if they were to fix the WiFi issue)
    • Leisure trip
    • Solo traveler
    • Superior Garden Double or Twin Room
    • Stayed 7 nights

    WiFi was terrible. When it did connect it worked fine but it constantly disconnected and required login every time. I was logging in on average 10-15 times a day. Very frustrating

    Room and balcony very clean and spacious, excellent view of the marina. The staff were helpful and friendly. Beach and pool were stunning but the outside pool bar was closed, however, there is another bar in the restaurant. I didn't eat in the hotel so not sure on the food but the drinks were priced in line with the surrounding restaurants/bars. The dive centre on site is also very convenient. That being said, the other dive centres arrange free transport.

    Stayed in December 2024

  • Reviewed: October 22, 2024

    9.0
    Best hotel in Palau!
    • Leisure trip
    • Couple
    • Superior Premium Single or Twin Room
    • Stayed 5 nights

    The WiFi signal and speed inside the room were not very stable. It's recommended to use the WiFi in the lobby if you need to upload photos or videos.

    The location is excellent, with good restaurants and a mini mart nearby. The staff were super friendly and helpful. I highly recommend the Mandara Spa at the hotel. The ocean view from the superior premium twin room was wonderful, and the room was well-equipped.

    Stayed in October 2024

  • Reviewed: September 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 14 nights
    • Submitted from a mobile device

    The buffet breakfast was very disappointing...cold rubbery eggs! Food and drinks were very expensive and buffet quality was hit and miss. Would recommend the pizza and gyoza only. Luckily there were better places to eat close by and a mini mart over the road.

    Great location and staff were very helpful. The lagoon and beach was a bonus on days we didn't have a tour booked. Easy walk to a few good restaurants and a 10 minute drive to town.

    Stayed in September 2024

  • Reviewed: September 15, 2024

    7.0
    Not the luxury paradise getaway we expected
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    The food was mediocre, we found mold in our meals twice, and the overall buffet quality was lacking, unfortunately. Service was okay at best, with rather unmotivated staff and some smaller hiccups. The whole hotel was full of military personnel in uniforms who apparently booked it for an event, but that didn't quite make it a luxury holiday vibe for the other guests. It looks like the military is regularly or permanently using the hotel facilities with special spa offers for them, etc.

    Private beach is beautiful, and the location is pretty central with nice restaurants nearby. We could leave our luggage here for a whole week while we were on a liveaboard. The fish pond with many tropical fish and a turtle and a daily feeding is nice.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    7.0
    Overall, expensive but relaxing.
    • Leisure trip
    • Solo traveler
    • Superior Garden Double or Twin Room
    • Stayed 2 nights

    Reception and restaurant door staff aloof, strained politeness. No milk or milk powder for coffee / tea in room. Was told this is standard and not available. Room rates expensive, breakfast not included. Room service dinner - horrible - oversalted and arrived cold.

    Good facilities, big rooms. Cleaners and wait staff lovely,

    Stayed in September 2024

  • Reviewed: May 30, 2024

    9.0
    Palau is special place and hotel overall was excellent.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 9 nights

    Feed the fish in lagoon entrance on time (4:45-5:00 daily) as advertised. Never got to see them feed. Improve the video capability of the TVs to allow streaming and to connect cameras/videos to see daily diving on the Big Screen. The elliptical in the exercise room was barely usable due to interface/software problems. The mechanics of the machine itself were fine.

    Very accommodating staff. On premise washers/dryers for guest for which they made change and supplied detergent. Loved the fish lagoon, especially the Napoleon Wrasse cruising the surface water like an aircraft carrier making a bow wake.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 4 nights

    Some drunk drivers over-speeding in the night, making nosies and deterred people to walk outside.

    Nice staff and good facilities, like the clean private beach and swimming pool.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Great stay and hope to come back
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 14 nights
    • Submitted from a mobile device

    Food in restaurant could be better. Was missing more fresh fruit during breakfast

    Close to beach/sea and various restaurants Great view

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Nice hotel to treat yourself
    • Leisure trip
    • Solo traveler
    • Superior Garden Double or Twin Room
    • Stayed 7 nights

    very nice hotel. good location. a bit pricey but you're worth it! Nice little beach. good warm pool!

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    incredible stay...staff was courteous considering they only get paid minimum wage of $3.85.tip staff
    • Leisure trip
    • Solo traveler
    • Superior Garden Double or Twin Room
    • Stayed 1 night

    maid was kinda overbearing lol kept knocking on the door wantting to clen the room and had the do not disturb light outside the door on...but it was in poor working order...alos palu needs wastewater plumbing..most folks from the western world do not use Bidet's

    Sunday brunch was really great!! Bakery Perfect

    Stayed in March 2024

  • Reviewed: April 8, 2024

    9.0
    Quite a lovely experience staying here
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The swimming pool would be more perfect if there is some shadow area.

    Well equipped with nice facilities, easy access to the ocean with a private harbor

    Stayed in April 2024

  • Reviewed: February 10, 2024

    9.0
    Exceeded expectations.
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 7 nights
    • Submitted from a mobile device

    Price was on the high end.

    Breakfast buffet was quite good. All the hotel staff were very friendly and helpful. I really appreciate little things like the fact they provide laundry detergent. I also liked that they provided guest laundry machines.

    Stayed in February 2024

  • Reviewed: January 9, 2024

    8.0
    convenient and comfortable stay in Koror
    • Leisure trip
    • Family with young children
    • Superior Premium Single or Twin Room
    • Stayed 10 nights

    The breakfast buffet wastes very little food when it's shutting down. If you get there late (9:00+ when it closes at 9:30), expect slim pickings. You can still get an omelette made to order, but don't expect more cut fruit to appear. Hotel wifi login page constantly de-auths your devices. The login is annoying, and you'll end up memorizing the username/password and regularly re-entering it. The wifi can be super slow depending on location. I had a work video conference call at 5am that I couldn't avoid, which I intended to take from the IT conference room to avoid waking my family. The 2GHz wifi (couldn't get 5GHz) was lossy and high latency at 4:45am. I ended up rigging up an ethernet connection which worked, but a non-computer person wouldn't be able to do this... so if you're intending to do synchronous work from the resort, I recommend a dry run or two if it's important.

    The location in Koror is great for access to restaurants, tours, etc. The beach and pool are great for the kids. The staff are friendly and helpful. We stayed in the renovated rooms and the interior was modern and comfortable. My family of 6 was very happy with the resort, and we'll certainly consider it when we return to Palau.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Nice but overpriced hotel
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The food in the restaurant been dissapointing, so we eat elswhere. This hotel is more like 3 star in Europe.

    Nice beach area, view from the room, location

    Stayed in December 2023

  • Reviewed: November 21, 2023

    8.0
    Enjoyed my stay.
    • Leisure trip
    • Group
    • Superior Garden Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Sort of off season but beach bar wasn't open. Slight issue arranged pick up from airport.

    Very friendly staff. Up graded property from previous visit. Room was nice. Enjoyed the balcony. Breakfast was excellent. All the amenities. Close to snorkeling park. Nice on site shop and scuba store. Always enjoy the little beach area. Nice little coral reef starting.

    Stayed in October 2023

  • Reviewed: November 21, 2023

    9.0
    Very satisfied and will try to visit this Hotel again.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Harbor View
    • Stayed 14 nights
    • Submitted from a mobile device

    Can’t find anything…

    Everything…. Very nice staff, all of them. Nice location, nice private beach, nice pool area, OK gym, etc :-)

    Stayed in November 2023

  • Reviewed: October 24, 2023

    9.0
    Worth it for a splurge day-use hotel
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 1 night

    Our room faced the marina. Ask for a beach view room which is far superior.

    The pool and beach were excellent. We used this as a day-use hotel after vacating our liveaboard at 8am and before our 1am flight. We never tried the hotel restaurant. There is a bar/restaurant on the waterfront a five minute walk from the hotel which serves great food at a reasonable price. We lunched there. We ate dinner at the excellent Taj restaurant in downtown Koror which has a free pickup/dropoff service to/from your hotel. (Koror's "downtown" is too far to walk comfortably and has little to offer.) The hotel allowed check in at about 11 but we used the pool right from our arrival at 8am and onwards. While a pricey for just dayuse, it was a very pleasant place to spend the day and evening.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 3 nights

    beach is ok,breakfast is so so, room is ok.

    Stayed in October 2023

Showing 1 - 25

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