Al Tarfa Service Rd Cielo Hotel Lusail, Doha, Qatar
#184 of 198 hotels in Doha
Guests' ChoiceBased on 1109 hotel reviews
7.3Cleanliness
7.8
Comfort
8.0
Location
8.3
Facilities
7.7
Staff
7.9
Value for money
7.8
Free Wifi
9.2
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End of dialog contentReviewed: April 2, 2025
Raffy
QatarRoom amenities (bathtub water is not working. Cannot use it, Standing Light at Living room is not working! On/off all the time. Not able to use it.
Stayed in March 2025
Reviewed: March 30, 2025
Yasmeen
QatarGym
Very professional staff
Stayed in March 2025
Reviewed: March 29, 2025
Lalit
IndiaWhile check in time i have to wait like 20 minutes coffee machine stuck when i call to front office to assist me with the tv the engineering guy came and saying we cant change the language only Arabic language available then i just smile after that once he done checking everything he said no you tube and he is not confident staff needs to improve
Specious room view nice recommend it only for night values for money
Stayed in March 2025
Reviewed: March 25, 2025
Parkar
QatarShower area, Dirty Carpet.
Breakfast
Stayed in March 2025
Reviewed: March 17, 2025
Mohammed
JordanLocation
Stayed in March 2025
Reviewed: March 15, 2025
Jeorge
PhilippinesSize, location and value for money
Stayed in March 2025
Reviewed: March 4, 2025
Olqdejo
QatarThat I paid for breakfast and the hotel expects that I must call to specify that I need the breakfast I paid for
The workers were quite friendly and very loving aside just a few which isn’t too bad. Also the lady that serves perfect even gave me a free birthday cake
Stayed in March 2025
Reviewed: February 8, 2025
Jaber
QatarNo
Staff is very good especially pakistani staff her name shakra , she give us very good room on the same time
Stayed in February 2025
Reviewed: February 2, 2025
Abdulwahab
Saudi ArabiaNightclubs and the staff cannot control drunk people inside
Location , room size
Stayed in February 2025
Reviewed: January 27, 2025
Ilies
QatarThe noise from the night clubs.
Stayed in December 2024
Reviewed: January 24, 2025
Numan
JordanThe hotel is not suitable for families
Stayed in January 2025
Reviewed: January 20, 2025
Fahad
Saudi ArabiaThe cost was doubled during the weekend
Clean and nice staff
Stayed in January 2025
Reviewed: January 13, 2025
Ashley
QatarWhile my stay had some highlights, I was disappointed with certain aspects of the room. The TV in the initially allocated room was not functioning, and the towels were incomplete. I had to request slippers and a bathrobe, which I expected to be readily available. Additionally, there was dirt in the bathtub, and some lights were not working. For a five-star hotel, these issues were unexpected and detracted from the overall experience.
The Filipino gentleman who assisted me during my stay was exceptionally kind and accommodating. His professionalism and warm hospitality truly enhanced my experience at the hotel.
Stayed in January 2025
Reviewed: January 2, 2025
Melissa
South AfricaNeeded revamping
Spaciousness
Stayed in December 2024
Reviewed: January 1, 2025
Sondra
QatarWith better management or supervision, they can be so much better without spending extra money. Firstly, cigarette burns on carpets and couches although it is a non-smoking room. Got into our room, no extra toilet paper, one towel only, no bathmat, one cup for coffee, no milk. The vanity kits and other items provided in the bathroom isn't checked as some of them were empty with nothing in. Leaving half used toiletries like shampoos and conditioners used by others, in the room, is not acceptable. Hotel is noisy as there is a club in the hotel and since the hotel is small, it was loud. Dustbin in bathroom broken. So just better house-keeping alone can make a difference. The breakfast was however very disappointing and we ended up going to a restaurant for breakfast.
Great location and very big rooms and bathrooms. For the price, it is value for money.
Stayed in January 2025
Reviewed: December 23, 2024
Iqra
QatarThe water in the shower was not hot.
Amazing and spacious room. Clean! Staff very helpful!
Stayed in December 2024
Reviewed: December 20, 2024
Fawaz
Saudi ArabiaRestaurant Breakfast
Staff Clean Furniture Near to lusail Stadium
Stayed in December 2024
Reviewed: December 18, 2024
Masareth
United KingdomNo towels I had to ask. No milk and very limited water, tea and coffee
Bit cold with the AC
Stayed in November 2024
Reviewed: December 13, 2024
Abdullah
Saudi ArabiaPoor breakfast, Shower not safe
Spacious rooms and clean
Stayed in December 2024
Reviewed: December 5, 2024
Andreea
RomaniaThe club on the ruftop. Every day the music was starting from 10 pm until 2-3 am and it was so loud that the windows were vibrating and we barely could fall asleep.
The stuff was very nice, polite always helpfull.
Stayed in December 2024
Reviewed: November 23, 2024
Ahmed
KuwaitNothing
Location is very good
Stayed in November 2024
Reviewed: November 11, 2024
Josiah
United Arab EmiratesFor starters, for some reason, it was really hard to get towels for our room. There was only one in the room when we arrived. Then the next day there were zero. We tried calling the front desk but the phone just rang and rang and rang without anyone answering. Finally got ahold of housekeeping, but then they only brought one towel and we almost had to negotiate with them two times to get two towels and a hand towel. By the way they were acting, you would've thought there was a worldwide towel shortage. The A/C in the room basically had only two setting - Ice Age or Off. The breakfast sadly left a lot to be desired for and most of the food looked like it had been sitting out for a while. We only stayed here on the weekend, but every night at 10pm the spot at the base of the hotel played really loud music that you could hear and feel in your room until the wee hours of the morning. Overall, just not the kind of service and experience you expect from a hotel like this.
The suites are very nice and spacious! This was probably the best part about the hotel. Very nice bathrooms, the living room space was comfortable, and you did not feel cramped at all in the bedroom area.
Stayed in November 2024
Reviewed: November 1, 2024
Rinoto
IndonesiaFar from doha
Near groceries store
Stayed in November 2024
Reviewed: September 29, 2024
Jemelle
PhilippinesUnprofessional receptionist Quennie is the name if I am not mistaken. I called the hotel to confirm the rooms but unfortunately she hung me for 8 minutes. She informed us that it is ladies day and the pool will be closed at 5PM but after the card payment. She should inform me beforehand as she knows that I am hesitant already to continue the booking as the rooms are separated and not connected. The way she communicates also is not even good at all, poor communication skills and customer service. Very disappointed.
Ms Ranya attended to us in a very polite and professional manner. She at least solved and gave a solution to the issue.
Stayed in September 2024
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