Toilet very old design

Location

Stayed in December 2024

The internet was really slow

The room was good

Stayed in December 2024

Rooms were not as clean as I expected. And I had to call the house keeping twice to clean my room. Though Mr Akhil at the reception was so nice to talk and deal with. Appreciate that

It should reach the other Hiltons standard world wide.

Stayed in December 2024

Very poor service from booking. Com team n from hotel side .

Very poor service from booking. Com team n from hotel side .

Stayed in December 2024

Staff lacks etiquette, poor behavior, poor services for a 5 star hotel, things as basic as a dental kit are not available, shower not working, room view is terrible, staff not cooperative, payment initiated before we arrived ( despite the booking being “pay at the property”), refused 2 hours early check in, called at 12:10 for checkout during a weekday, receptionist lacks basic communication skills, definitely not worth the price

Stayed in November 2024

The bed was saggy. Not comfortable. The bed linens were old. The staff were not helpful.

Location

Stayed in November 2024

1. The person who checked me in said" I am giving you a very quite room". he lied because it was a very noisy room at night with loud music coming out of the bar until late at night. 2. The shower was the most disgusting I have ever seen anywhere. It is hard to explain but I have a photo that may help. There is no space for the shower with only half high curtain that you cannot turn around due to tiny space given. After shower the whole bathroom floor is wet or flooded with water. 3. Housekeeping is terrible as well. The guy came to do the room and made the floor wet that I was about to slip. 4. The breakfast buffet is limited with few choices 5. The choices for food at lunch or dinner are limited that we had to eat in the mall next door I will never come back to this one star hotel again. If you were forced to be there, please avoid room 1001 which I think was the worst. I am just giving my own experience

only one front desk staff lady who was real nice and helpful

Stayed in November 2024

The smoking smell in the room.

What I liked the most was the Blu Terrace and the pool. The staff were very friendly and professional.

Stayed in November 2024

Nothing

Nothing

Stayed in October 2024

Regularly went on weekend for a swim. However I find the pool is not well maintained, on the shaded side, the tiles become greenish probably due to molds or algae.

I love and prefer the cookie in Double Tree Al Sadd instead of Double Tree downtown, it’s larger, softer and chewy. All in all the room is basic, size is compact but the bed is very comfortable and clean.

Stayed in July 2024

I booked Half board and there was only one restaurant where I could have dinner. also what was disappointing was they had reduced menu for half board and I paid £50 for two however the menu they gave us was 49 QAR £10.65 per person. we were not allowed to use other restaurants with half board or change it to lunch instead of dinner due to limited choice of menu. as my son who travelled with me is vegetarian he only had one choice pasta.

Breakfast was nice but did not had a lot of choice location wise its bit out of the city locations however uber is cheap to travel.

Stayed in September 2024

Nothing

Stayed in August 2024

Nothing

Good

Stayed in August 2024

Security officials attitude

Space in the room

Stayed in August 2024

No staff co-cooperation …Dnt go on ur special day … they never give cake nothing … there r 3 double tree … branch dnt go alsaad branch its only business hotel

We booked 2 rooms but they don’t hve inter connected room … inspite of buying 2 room they chrged us …it’s they fault they dnt hve interconnected rooms ..breakfast was ok … I would never go again …

Stayed in August 2024

Room was very smelly. And the washroom is stinky

Food and pool

Stayed in July 2024

Licking shower, so the floor was constantly very wet, which is cold and dangerous. Very strong ac in the corridors of the hotel and restaurant, so you really feel very cold, especially after the pool. As for food options, dinner was a disappointment: mostly indiand and spicy options, hardly anything to choose from, next time I would go for breakfast only. BTW in the description of the hotel on their website one more restaurant and the bar were mentioned, which influenced my choice of the hotel, but in reality they were not present. Jacuzzi wasn't working.

Welcoming cookie is a nice gesture) The room was nice, very comfy bed. I really enjoyed the pool. Breakfast was fine. The StrEAT culture bar is a great place with delicious food and drinks and caring staff. Because of a few technical inconveniences the check out time was prolonged till 3pm instead of 12

Stayed in July 2024

Very dirty + very bad smell

Nothing

Stayed in July 2024

The smell of the room, the standard toiletries are incomplete. Tissues are not new halfway already and there is only one towel. Not clean.

Front office are polite but if you don’t ask for the welcome treats like cookies they will not give.

Stayed in July 2024

No valet services

Clean ,Quite

Stayed in June 2024

Worst customer service I’ve ever received in my life. Will never ever stay or recommend anyone

Stayed in May 2024

"I recently stayed at a hotel and my experience was quite disappointing. There was a significant delay during check-in, and despite arriving late at 10 PM, my room was not ready. Additionally, the room had an unpleasant smell, was very small, and I did not receive any compensation for these inconveniences. I hope the management can address these issues to improve the guest experience in the future."

Stayed in March 2024

Nothing

Everything was nice

Stayed in May 2024

Reception, take too long in check in and take the luggage, first room was smoking room and smell horrible,

Cookie, valet people

Stayed in May 2024

We booked 1 room 2 beds with including Breakfast & Dinner but they said only 1 person cover which isn’t right and they asked to pay 79.00 for dinner for 2nd person which I paid and for breakfast too but we decided to go outside that makes us disappointed

Stayed in April 2024