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Reviews of Element by Westin West Bay Doha This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Umm Awaarad Street, Doha, Qatar

#91 of 199 hotels in Doha

Guests' Choice

Review Score

Based on 382 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.3

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2025

    8.0
    Excellent value for money, would stay again.
    • Business trip
    • Solo traveler
    • Studio Suite, 1 King, Partial sea view
    • Stayed 5 nights
    • Submitted from a mobile device

    Room was a good size, very clean. Staff are great, really good gym and the breakfast was nice too. Lovely little coffee shop on the ground floor.

    Stayed in April 2025

  • Reviewed: March 10, 2025

    9.0
    Great stay at Element
    • Leisure trip
    • Family with young children
    • Larger Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 4 nights
    • Submitted from a mobile device

    I would've given it a 10 but for the mini hiccup experienced with cleaning when we arrived. However, the supervisor himself came to apologise, and they sent us some treats.

    One thing that stood out was the exceptional customer service. The staff were so keen on making sure we were comfortable. The Apartment was very spacious with enough home and kitchen utilities

    Stayed in March 2025

  • Reviewed: March 6, 2025

    9.0
    Nice clean apartment
    • Leisure trip
    • Family with young children
    • Larger Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 7 nights
    • Submitted from a mobile device

    Comfortable clean apartment with good facilities

    Stayed in February 2025

  • Reviewed: March 6, 2025

    9.0
    Very pleasant place to stay for my annual motor racing holiday.
    • Leisure trip
    • Solo traveler
    • Studio, 1 King, Partial sea view
    • Stayed 4 nights

    Nothing specific...

    Great hotel with really friendly and helpful staff. Breakfast was very good every morning. Enjoyed Club 33 for a drink and snack food.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    10
    Perfect place to stay in Doha! We like it so much!
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Perfect Appartment and very good and lovely service on the reception and in the restaurant! Very good location, 5 minutes to the beach and 10 minutes to the shopping mal. From 27 floor we have amazing views on the sea and city!

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    Over all it was great and spacey
    • Leisure trip
    • Family with young children
    • Larger Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn’t really have much of a good view outside.

    Beautiful and clean. Very modern and beautiful.

    Stayed in February 2025

  • Reviewed: February 28, 2025

    9.0
    MUST READ
    • Leisure trip
    • Family with young children
    • Larger Three Bedroom Apartment, 3 King, City View
    • Stayed 8 nights
    • Submitted from a mobile device

    Great Hotel, I've stayed here twice before and highly recommend. Thank you, Habiba and the breakfast team, for the great experience. Security/doormen were helpful and welcoming. Location is perfect, by the beach, adjacent to the mosque and a minute away from the minimarket. Breakfast can be improved with more options.. pillows need to be more firm for sleepers who like it firm...

    Stayed in February 2025

  • Reviewed: February 25, 2025

    7.0
    Good stay but could have been excellent if we were not mislead about sleeping arrangements.
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 6 nights

    The apartment description was misleading. Advertised as 1 King bed and 1 Queen bed to sleep 5. However, there was no Queen bed, just a normal double bed. When I asked for extra bed, I was told it would be chargeable and most customers pay for it. My 13 yr old had to sleep on the sofa in lounge and on a foot stool (alternatively) for our 6 night stay. I did not want to pay for extra bed as I felt cheated. As if the hotel was trying to make extra money by selling room with misleading information.

    Excellent Service and location. Great breakfast and amenities

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Larger Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 5 nights
    • Submitted from a mobile device

    The Apartmrnt was very clean and tidy. The staff was very helpful and polite.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    9.0
    10 out of 10 would recommend!
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 7 nights
    • Submitted from a mobile device

    Rooms were spacious, good size for a family. Staff were amazing,attentive and very hospitable. Haifa was our first point of contact and she was great and helpful, as were all the staff.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Relax stay in the center of Doha. Great location.
    • Leisure trip
    • Family with young children
    • Studio Suite, 1 King, Partial sea view
    • Stayed 7 nights

    Everything super.

    Great breakfest, nice restaurant.

    Stayed in February 2025

  • Reviewed: February 8, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Studio, 1 King, Partial sea view
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing in particular

    We had a very pleasant stay at this hotel. The facilities are modern and well-maintained. The location in West Bay is great, close to City Mall and not far from the beaches. The breakfast was tasty, although the variety of choices was somewhat limited. The pool was warm and clean, and the gym was well-equipped. A special mention goes to the staff, who made our stay truly enjoyable. They were kind and friendly at every level of the hotel, including the reception, restaurant, and pool area. We encountered a small issue in our room, but the staff responded promptly and professionally. They even left us a handwritten apology along with a small gift, which was a very thoughtful gesture. Overall, we highly recommend this hotel and would gladly stay there again in the future!

    Stayed in February 2025

  • Reviewed: February 4, 2025

    10
    An Amazing Family Staycation!” We had a fantastic stay at Element West Bay for our family staycation! From the moment w
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment, 1 King, Partial Sea View
    • Stayed 9 nights
    • Submitted from a mobile device

    None

    Everything

    Stayed in February 2025

  • Reviewed: February 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio, 1 King, Partial sea view
    • Stayed 2 nights
    • Submitted from a mobile device

    Huge rooms, nice beds

    Stayed in January 2025

  • Reviewed: February 1, 2025

    9.0
    it was pleasant stay, and I like the staff welcoming and the location
    • Leisure trip
    • Solo traveler
    • Larger, Studio Suite, 1 King, Partial sea view
    • Stayed 4 nights

    the toilet sit was so small need to be upgraded

    the breakfast, staff and the location were wonderful.

    Stayed in January 2025

  • Reviewed: January 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite, 1 King, Partial sea view
    • Stayed 5 nights
    • Submitted from a mobile device

    I think the rooms could be better improved, the beds are OK but a bit small especially

    Staff were so helpful and welcoming, they try their best to please the guests especially the reception and breakfast

    Stayed in January 2025

  • Reviewed: January 31, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment, 1 King, Partial Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Location,service

    Stayed in January 2025

  • Reviewed: January 25, 2025

    8.0
    Great staff
    • Leisure trip
    • Family with young children
    • Larger Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathrooms need maintenance.

    I like all the staff, they were so friendly and helpful. They sprized my daughter with a delicious cake and a lovely note. There was problem in the bathroom and they changed the apartment immediately and sent us apology note with sweet and fruit. They gave us extra bed for free. The way they treat there guests is exceptional. The location is great in the middle of every thing. They is mosque in front of hotel. Patrol station and small cold store. 2 minutes by car to the metro and the city center mall. The breakfast is good. The bed is soooo comfortable.

    Stayed in January 2025

  • Reviewed: January 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Larger Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 5 nights

    not much to dislike

    Room/s were clean and tidy. It is a whole apartment, and felt like home. Daily room service. Breakfast was good with nice variety. Every staff member was a pleasure to talk to and deal with. Cant recommend them enough.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    10
    Loved the place will continue to use it in future trips
    • Leisure trip
    • Couple
    • Larger, Studio Suite, 1 King, Partial sea view
    • Stayed 8 nights
    • Submitted from a mobile device

    Kitchenette not adequately equipped

    Space ,location,friendly staff

    Stayed in January 2025

  • Reviewed: January 14, 2025

    8.0
    Highly recommended
    • Leisure trip
    • Family with young children
    • Larger Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 4 nights
    • Submitted from a mobile device

    - Breakfast was not good, Very few options, however the staff was very helpful and try their best.

    Apartment size and location

    Stayed in January 2025

  • Reviewed: January 10, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Larger Two Bedroom Apartment, 1 King, 1 Queen, City View
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was below average Bad smell in main bedroom and toilet

    Staff Location was good

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Highly recommended. Great location, facilities and a very enjoyable stay!
    • Leisure trip
    • Family with young children
    • Larger Three Bedroom Apartment, 3 King, City View
    • Stayed 11 nights

    There were a few a few minor nitpicks, but nothing too major. We arrived pretty early and it would have been great to get an early check in, but this wasn't available. Normal check in times are 3pm, but our room wasn't ready till about 3:30pm, which was inconvenient, but not too much of an issue. If you're arriving on an early flight, I'd recommend booking the night before. We didn't because of the additional cost, but I would do it in future. The 4 bedroom apartment that we had was very large. So much so, that it could do with some rugs to make it nicer to walk through. They do give you slippers to wear inside the room, but the hard flooring wasn't the greatest for that homely feeling. There is a washing machine in the room, but there isn't a dryer. Whilst the air conditioning did have a heat setting, it didn't work and I was told that it's not available. This meant that it took slightly longer to dry the washed clothes on cold air conditioning. Not too much of an issue, but something to note, especially for the winter months as it can get slightly chilly in the evenings. There are also no windows that can be opened or a balcony, so you don't have any access to fresh air from the room. Something that was rather annoying, but out of control is that everyday, there is a big tanker that comes right outside the hotel to pump out the sewage water. It takes anywhere between 15 and 30 minutes for this to complete, but it's a really loud and very annoying noise. It tends to take place early evenings on most days, which was fine as we were normally out, but the first time we noticed it, was at 1am in the morning, which definitely woke us up. I'm guessing that there isn't a sewage piping system underground and so this is necessary, but useful to know as we had no clue what the noise was!

    Elements West Bay Doha is a great hotel situated in the heart of West Bay, very close to the West Bay beaches and right opposite the West Bay mosque. It's about a 5 - 10 minute walk to the City Center Mall and a 20 minute walk to the DECC metro station. The hotel and room were very nice. I was very kindly upgraded from a 3 bedroom apartment to a 4 bedroom apartment. The room was huge and very spacious. Breakfast was really good also. Some previous reviews had us worried as there were mixed reviews about what was available. It was a continental breakfast, and a very substantial one at that. There were many varieties of pastries, breads, fruit, yogurts, cereals and a selection of cold meats. Tea, coffee, juices and smoothies were also available. Plenty for everyone. There is also a small hot breakfast section that had scrambled eggs and an additional hot dish that changes each day. Omelettes, waffles and pancakes are available at an additional cost of QR10. There is a swimming pool on the top floor, as well as a gym and spa (Spa may require additional charges, but we didn't use the spa). Staff were very friendly and helpful and housekeeping were very prompt with any requests and cleanliness was great. They also provide you with plenty of complimentary bottles of water to keep you hydrated and replenish the stock when you get the room cleaned. There was complimentary WiFi in the room and it was very good coverage and great speeds.

    Stayed in January 2025

  • Reviewed: January 5, 2025

    7.0
    Great place if you are mostly outside
    • Leisure trip
    • Couple
    • One Bedroom Apartment, 1 King, Partial Sea View
    • Stayed 8 nights

    The room is very noisy, either from outside, in the hallway or your neighbors. It is not a quiet room, you will hear your neighbors watching TV or a baby crying all night. If you have a room close to the elevators, you will hear the elevator ding sound at every stop of the elevators. So, not only your own floor, but you will hear them for every elevator which stops at any floor. The Wifi is also really bad, which makes working hard.

    The room itself was spacy and you get almost everything you need. The staff are very friendly and helpful. We got the wrong room at first, but that was fixed right away.

    Stayed in December 2024

Showing 1 - 25

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