Poor facilities

Good location

Stayed in November 2024

Nothing

Excellent

Stayed in August 2024

No cleaning and no changing toilet paper and towels

It was okay

Stayed in November 2024

Give me a room different what I booked that is bad

None

Stayed in November 2024

Pretentious place, OK for a quick stopover.

It is close to the Airport and OK for a night. We had a very spacious suite in the second floor with no view which looked a lot bleaker than the fotos in the advert. Parking was no Problem.

Stayed in November 2024

the internet practically doesn't work, including their TV and YouTube. Two hand towels, for two people and that's it....

new building

Stayed in October 2024

The Service was very bad, had to call them multiple times for basis things like to send towels, which was not provided during the check-in.

Stayed in October 2024

I liked the service and staffs were friendly

Stayed in October 2024

Not like the picture at all Dirty and expensive I feel now that booking is not a trustable source for hotels

Stayed in October 2024

No towels , no toilet paper , suite was not properly cleaned, no hand washing soap, stains all over the carpet ! Honestly I do not recommend anyone staying at this property

Took the executive suite and it wasn’t what I have expected

Stayed in October 2024

All is ok

All

Stayed in September 2024

Nothing

Very good

Stayed in September 2024

I fell comfortable at all in the hotel and I love the way they welcome my visitors

Stayed in August 2024

Nothing

Location close to landmarks like National Museum, spacious rooms

Stayed in August 2024

Room service to be improved. There is no enough bath towel and welcome tools are not comfortable. There is no Microwave or Oven. We travel with the kids and we were expecting there would be a mini kitchen. At least they could have keep one microwave to heat the food. Swiming pool is not safe for Kids, there should be one fulltime attendant. Pool should be open till at least 11.P.M specially in Summer. Parking slots are not enough. Reserved parking should be allocated.

Location was very good and easy to access Corniche and Restaurant. Very nice Staff and really appreciate their hospitality.

Stayed in August 2024

It was utterly disgusting place it was dirty and filthy no towels, to my worst nightmare found some dirty lingerie in the toilet behind the door don't even know whom it belonged to and was the room used for something else

Staff helpful

Stayed in August 2024

Not coming to clean the hotel regularly asked for extra blankets not provided not giving enough towels when asking for extra hotel card or if misplaced lost the guy in morning wouldn't give us one stuck can't get in our own room run out toilet rolls not filled up even even when cleaning came

24 hours swimming and the location

Stayed in August 2024

Not coming to clean the hotel regularly asked for extra blankets not provided not giving enough towels when asking for extra hotel card or if misplaced lost the guy in morning wouldn't give us one stuck can't get in our own room run out toilet rolls not filled up even even when cleaning came

Swimming pool 24 hours and the location

Stayed in August 2024

Nothing

Everything

Stayed in August 2024

Rude security guys…they want me to park my car anywhere just because employees were using the parking spots…parking not enough compared to the price service was under expectation…had to fight several times to get room service bedsheet change and towel change…overall compare to the price we paid we were expecting better service.

Rooms are comfy bed

Stayed in July 2024

Cannot fault the property at all.

Very modern hotel with exceptional and super comfy beds. Staff were very attentive and everything about the hotel was perfect.

Stayed in July 2024

The suite was not clean, the build quality was very bad, the corridor for the basement lift was without AC. Nothing in the pantry not a single spoon or small knife or glass, even trash 🗑️ been were without plastic bag. Only 1 towel in the bathroom.

The location was good. The bed was also good.

Stayed in July 2024

- Breakfast options very limited. Not worth the cost, advertised in the hotel as having eggs, sausage, mushrooms etc. None of that was available. Options such as curry and chicken nuggets were available. Small option of melon and grapes too. - No milk alternative options. - Pool is very basic. No sun shade. 2 deck chairs in total. Expected more of this. - view from room was an alleyway with pigeons nesting. - Bed was clean but walls of the room were dirty. Walls hadn't been wiped down. Some sort of splatter around the AC control & just generally in need of washing or repainting. (Room 302) - Problem on checkout which I'm still unsure what happened. Needed to checkout at 18:00 for a flight, reception said they couldn't do this. Ended up just leaving, as i had a flight to catch. - Advertised as a 4* which i feel it was not. I would have been happy knowing it was more 3* with the levels of cleanliness, dated pool facilities and limited breakfast options.

- Incredibly comfy bed - Large room - Great location - Fast wifi - Friendly staff - very good air con

Stayed in July 2024

The dirty pool my nephew got allergies after swimming there and never got back again . The staff are very slow in service need more staff. We asked for towels at night said they dont have towels until morning time!! We asked for an extra bed they made us wait couple of hours then said we have to pay first !! Many people smoke in the hallways and we told the staff to let the managers know they didnt do anything i couldn’t sleep because the smell comes from under the door and had to put towels under the door to try to sleep .. not having many options for breakfast. Will never go again there thank you

The wide room and location

Stayed in July 2024

N/A

The location was excellent as it was extremely hot during our stay so being close to major attractions and public transport options was important to limit our time outside during the day.

Stayed in June 2024