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  4. Reviews of Grand Hyatt Doha Hotel & Villas

Reviews of Grand Hyatt Doha Hotel & Villas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

West Bay Lagoon, Doha, Qatar

#129 of 199 hotels in Doha

Guests' Choice

Review Score

Based on 489 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    7.8

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    9.0
    Great value with superb service
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Elegant, spacious hotel with warm, friendly staff and superb Thai food. Impeccably clean throughout. Our room was a nice size with balcony. The Grand Lounge is worth the upgrade, offering a generous evening spread, practically a full dinner. Grounds are a lovely surprise - spacious lawns and pathways, carefully tended, the hotel had small goal nets set up and the kids played happily while we enjoyed the evening beach vibes, far preferable to a separate kids space, felt more like a friendly neighbourhood on the sea. The extra bed we requested was a full twin, very comfortable. In-room doing also tasty. Overall, the value, facilities, and service are top notch. Don’t miss the Thai food, another highlight of our stay.

    Stayed in April 2025

  • Reviewed: March 21, 2025

    8.0
    Very relaxing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa - Upper Floor
    • Stayed 6 nights
    • Submitted from a mobile device

    Villa was a bit tired in some ways and we had problems with a leaking dishwasher

    Location was good Good range of food

    Stayed in February 2025

  • Reviewed: February 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are very big, facilities are excellent, staff are very responsive to our needs. A little bit old and pricey.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa - Ground Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    Spacious, lots of natural light,

    Stayed in February 2025

  • Reviewed: January 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms in the hotel are a bit outdated, also the Italian restaurant is quite shabby

    The personnel was excellent, so friendly and polite

    Stayed in January 2025

  • Reviewed: January 22, 2025

    7.0
    Great Thai restaurant!
    • Leisure trip
    • Couple
    • King Room with View
    • Stayed 8 nights
    • Submitted from a mobile device

    When we visited there seemed to be a conference being held on site which meant that plenty of bedrooms were occupied but there was little to no atmosphere around the hotel and very little people at the pool or in the restaurants so felt a little stagnant energy wise

    Really helpful staff and good clean hotel with plenty of facilities. The Pad Prik in the Thai restaurant is the bed we’ve ever had!

    Stayed in December 2024

  • Reviewed: January 15, 2025

    8.0
    good
    • Family with young children
    • Three-Bedroom Villa - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    not found the Prayer rug not working the Kitchen hood and i don’t know wear the Qibla direction

    not found the Prayer rug

    Stayed in January 2025

  • Reviewed: January 7, 2025

    9.0
    Very warm and relaxing
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 12 nights
    • Submitted from a mobile device

    Delayed cleaning of the room

    Was good variety and international

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Excellent hotel, very comfortable and clean.
    • Leisure trip
    • Couple
    • Twin Room with Terrace
    • Stayed 4 nights

    External pools werent' great. Was not impressed with the breakfast for the price.

    Very good hotel. Very clean with lovely gardens and walkways to the beach.

    Stayed in December 2024

  • Reviewed: December 26, 2024

    8.0
    Good value option, with decent facilities
    • Leisure trip
    • Group
    • Twin Room - Club Access
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s now a bit dated and has changed little in 15 years

    Service good, facilities very good (though gym was closed for refurb). Breakfast excellent. Pools are good.

    Stayed in December 2024

  • Reviewed: December 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    The lack of outdoor cleaning. The damaged children's play area. The excess noise at night.

    Stayed in December 2024

  • Reviewed: November 4, 2024

    9.0
    excellent, with beautiful birds
    • Business trip
    • Couple
    • Twin Room
    • Stayed 5 nights

    employees who do not attend customers in the queue, instead attend bullies who cut lines.

    Vivy, Mamun and Rose excellent job! the most important point was how the management dealt with poor behaviour of one staff member, I was next in line to be served at reception, a customer came diagonally in a rush and chose NOT to be in line. When the business center male employee was free for another customer, he stood up walking towards reception, I looked at him, showed my walking stick, initiated walking, there was eye contact, but was ignored. The customer who was NOT in the line was attended , not those waiting in line, politely. BAD MANNERS! I complained to the management, and they apologised sincerely. Beautiful birds in the gardens! one of my pictures has one with yellow feathers

    Stayed in November 2024

  • Reviewed: October 16, 2024

    7.0
    Good
    • Business trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We would like thank to receptionist Anas. He was very kind and experienced.

    Stayed in October 2024

  • Reviewed: October 10, 2024

    9.0
    Amazing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I like the garden,trees,flowers nice to heard the birds totally relaxing place.

    Stayed in October 2024

  • Reviewed: September 29, 2024

    9.0
    Beautiful hotel for family to spend remarkable vacation.
    • Leisure trip
    • Group
    • Three-Bedroom Villa - Upper Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Spa needs more care.

    Location, beach.. spa .. nice landscaping

    Stayed in September 2024

  • Reviewed: September 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa - Upper Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    The servers in the servant room is annoying and not comfortable to sleep in.

    Stayed in September 2024

  • Reviewed: July 12, 2024

    8.0
    To be repeated
    • Leisure trip
    • Family with young children
    • Twin Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast and my son enjoyed the swimming pool

    Stayed in June 2024

  • Reviewed: June 22, 2024

    8.0
    Very Good
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    we checked in late, but they didn't let us have a late check out, and bathroom doors are see-through. My friends keep bullying me

    Stayed in June 2024

  • Reviewed: June 19, 2024

    9.0
    The staff especially prakrithi was very supportive and a got us a some exclusive offers during our stay
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The club lounge

    Awesome

    Stayed in June 2024

  • Reviewed: June 16, 2024

    8.0
    Very Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room size

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Wonderful, planning for our next staycation to be again at grand Hayat
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The view , the trees, the green parc, flowers are everywhere, the birds, the beach

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    Relaxing stay with friendly staff

    Stayed in May 2024

  • Reviewed: April 27, 2024

    8.0
    Beautiful hotel I enjoyed but focus on reception staff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    From the moment I enter reception guy make me feel as I own him something He never stop giving me not satisfied face I said I have breakfast including he start searching like how come and taking photo of my booking I would definitely not let him deal with the clients anymore I ask about smoking room for my husband he said that I have to pay additional fee I’m not sure about it Im staying in 5* hotels all the time and non of them ask me for extra fee

    Location, Pool, Beach,View great garden all around Feels like vacation Guys house keepers all welcoming and smiling which is nice

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Asked for sea view room but wasn't provided

    I liked the staff hospitality and hotel utilities

    Stayed in April 2024

Showing 1 - 25

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