All was very good

Amazing

Stayed in January 2024

The room is very old. Furniture is old. Curtains don't work. But the worst part was during check out, the receptionist asked for my phone and to open the booking.com app so she can go on and give it a 10 rating. I had to snatch my phone back but she insisted she had to do it for me to check out. I took my phone back and said I will review when I want. Also, I didn't appreciate getting a message a week before saying if I don't reply to the message, my booking will be cancelled; obviously because they want to charge someone else more.

Got upgraded to a larger room. Live music in lobby. Close to metro station.

Stayed in January 2024

_

The location

Stayed in January 2024

The hotel room is gloomy with no sunlight and the furniture is old and outdated. I am surprised this hotel is rated 5 star, I would give it 3 at best. Furthermore, there was loud disturbing music until late at night. Please be honest next time and do not give deceiving reviews about this hotel as I am very disappointed.

The staff only.

Stayed in January 2024

Hair in bathtub Dirty toilets I have asked for refund since a month, didnt get it yet

Will never ever reserve this hotel

Stayed in December 2023

Sometimes, we have a bit of language barrier

The location is excellent

Stayed in January 2024

Nothing

The room space, design, toilet, You are in a palace Everything was amazing

Stayed in January 2024

everything can't be better.

Actually it was a good experience in all terms.

Stayed in January 2024

Everything was good

Stayed in January 2024

Nothing

The design and how spacious and comfortable the room was

Stayed in January 2024

- NO SHATTAF in bathrooms :( - Special Request ignored - Rooms are not well prepared, you need to ask for everything, - Housekeeping will take everything you requested, so you need to request all things again the next day

- Breakfast is good - Cleanliness - Food portion is great

Stayed in January 2024

Very low hygiene standard, Delay in refunding

Nothing

Stayed in December 2023

Really clean and nice breakfast

Stayed in December 2023

Everything

Location

Stayed in January 2024

All is good

Very nice hotel

Stayed in January 2024

junior suite is not that spacious, the restroom has no air vents, the bedroom has no TV and the lighting on the room is very dark.

location and staff made the stay good.

Stayed in January 2024

Allocated wrong room, not as ordered, and contradictory information from different reception staff about breakfast

Near to metro

Stayed in January 2024

No hairdryer in the room

Kind staff, clean rooms, good location

Stayed in January 2024

Nothing

Warm friendly welcome I got on arrival and throughout my stay. Everyone smiling. Clean and smelt amazing

Stayed in January 2024

When we first arrived, no one offered to take our luggage up to our rooms. The room cleaning was horrible, it was only cleaned once during our stay. Also the breakfast wasn’t too great. I wouldn’t say the breakfast was 5* quality. The hotel is quite dated and old. A lot of improvement needs to take place.

The beds were quite comfortable and shower quality was fine and staff were nice.

Stayed in January 2024

Unfortunately, we had an uncomfortable night due to the air conditioning that was not working in room 548. The room was changed after that and the air conditioning was relatively better. I don’t think I will come back again.

The stuff is frendliy and the location is good

Stayed in January 2024

Nothing. Highly recommend

Everything was spectacular. The staff, the facilities, the location. The highlight of our stay was that we got upgraded to Kings Suite as a gift from the hotel staff because it was our first time in Doha. It was incredible and unexpected. The suite was magnificent. So comfortable and had everything you needed.

Stayed in January 2024

Car parking, Bathroom and Furniture.

Room capacity and cleanliness

Stayed in January 2024

Very old hotel and old furniture , not clean

Location

Stayed in January 2024

Photos in booking was totally different from the reality. I booked room for 4 people (2 adults and 2 kids 13 years and 6 years). The room "Executive with King beds" was showing 1 king bed and 2 single beds. So I booked it (beds for the couple plus for my 2 kids). However, hotel gave me a room only 1 king bed and after several discussions with the manager, my kids had to sleep in 1 extra small bed (and Hotel wanted to charge me for the extra bed) and the other on in a sofa. This was not what I booked and not what was shown in photos on the booking.com reservation on the room I selected. As soon as I arrived I claimed but neither the receptionists at chech-in nor the manager were willing to solve and told me to discuss with Booking.com. It was a terrible welcome in Qatar. I was in a totally bad situtaion where it was already paid and I had to adpat myself in poor conditions. In addition, many other points were not good: (a) the concierge team members are not helpfull and claimed with bad mood when you either arrive with the car or ask them to get it to leave. Concierges does not want to give you tips of the city and suggested their own friend to the adventure in desert (not formal companies), (b) the attendants at the restaurant are not polite and look to you in a strange maner, (c) Jacuzzi at the swiming pool was not working (but shown as ok in booking photos), (d) Frigobar at room was not working (needed to replace), (e) constantly was missing towels, toilet paper, soap at room, (f) when I was checking out I was asked about how was my stay and the lady asked me to report to her the inconvenients and not to booking or trip advisor (so, to solve their room problem I shall talk to Booking but to claim I shall talk to them - very unpolite). I left the hotel completed pissed off and not happy. Was not cheap and room different from the photos of the room reported on the booked room at Booking.com.

Breakfast team members, including the cheff and the responsible leader. Mantainance team and housekeeping were fast to solve the problems.

Stayed in January 2024