Upon arrival the room we booked was not ready they wanted us to wait for 2 hours which is unacceptable The moved us to another room that wasnt the same as the one we wanted Reception staff was very rude

Room was nice the food was exceptional

Stayed in September 2024

The buffet for dinner could have better options

Stayed in August 2024

The beds not clean also the bathroom not clean And the Breakfast is varied

Stayed in July 2024

The beach was very small and limited.

I was able to read a lot of magazines through the hotel's Pressreader

Stayed in April 2024

Not matching with our expectations The room they gave us was for non smokers, however the smell was awful with smoking. I complained in the reception he apologised but didn’t take an action to fix better room.

Nothing i can remember

Stayed in May 2024

Some of the guys at the valet service, not giving us due service. I see you opening doors and greeting Qataris treating them like kings and queens but when it’s others it’s different. I think hotel are overdoing it with 2 security guards by the metal detectors. Make it simple like St Regis. I heard there is a newer side to the hotel, the side we stayed at was pretty outdated but I can’t complain that much if I was staying one night. Make sure you request the newer side.

The beach views were spectacular better than St Regis next door. The receptionist and big tall Gambian brother at the front.

Stayed in June 2024

The bathroom tools were not enough and complete.

I loved the location of the hotel, and I loved the swimming pool.

Stayed in May 2024

The room are not complete amenities ,like hair brush .we book for two but he toothbrush only for 1person no shaving like 4star hotel complete amenities. .small room for the couple or two of friend compared that you pay amouth of money. Coffee only espresso machine no microwave etc.

I like the pool the avaince relaxing

Stayed in May 2024

Quite old 5* hotel, visible used floors, rooms

Large rooms, nice beach & pool

Stayed in April 2024

Our room (with view to the city) was extremely noisy at night due to air con engines or whatever they have there. It was non-stop engine noise

The pool, beach and restaurants

Stayed in February 2024

The managers Nicolas, Muhammed, and Michael all were not capable of dealing with rude staff at the coval restaurant and the infestation of flies in the hotel no matter what room.

I liked the location and the valeting staff called mamado he was fantastic and house keeping staff called Sharafat & Gopal, The pool staff suresh and Manor all amazing. The hotel managers are a total waste of time only app the elite visitors.

Stayed in February 2024

An old property that needs a lot of maintenance… more modern options are available with same price range …

Location and beach access

Stayed in December 2023

the prices are differnt to online so when you turn up to property you are expected to pay a extra 15% on top of the price you have already locked in and paid for and the staff are very rude and not understanding where you are coming from. no one genuinely knows what there doing and we feel like we have been wrongfully charged and made to pay for something we shouldn’t have

outside

Stayed in November 2023

The hotel looks a little dated

The staff was amazing

Stayed in September 2023

Needs renovation

Stayed in October 2023

Welcoming on arrival

Stayed in August 2023

Rooms are not cleaned properly (dusty and found insects) A/C i was not very cooling Very low lighting (the suit living area had only one lamp, No lighting in drawers/cabinets had to use phone flash light) No water hose in the toilet

Staff were welcoming and nice Bathrooms had very good lighting

Stayed in July 2023

The coverage of the TV was bad, there were limited facilities & majority of the menu items were very expensive compared to corresponding Arabian countries I.e dubai. Limited options at breakfast & the pool needed to be cleaned

Loved the decor, the TV having options of watching football. Breakfast & staff were brilliant

Stayed in May 2023

i go every month to Doha and know the hotels . it was my first time at intercontinental which was as expensive or more expensive than those I usually go to but decided to try as I had good feedback and wanted to be in a nice place. but I was given a room on second floor view on the parking where works are ongoing and start early in the morning . I also had children screaming next door with bad insonorisation and considering the price the rooms were not new or particularly attractive compared to other hotels in Doha

the beach is nice

Stayed in May 2023

Air conditioning and service

Stayed in March 2023

The room was not as good as we remembered (we stayed 4 years ago) The beds were to small for twin double bedroom we booked and we really struggled to have a good nights sleep sharing the bed Bathroom needs a update and modernising

The pool and beach The breakfast was excellent

Stayed in April 2023

This review is hidden because it doesn't meet our guidelines.

the hotel needs renovation. is one of the worst-looking hotels of this brand, where I would expect something completely different from this location. Scratched paint on the walls, sloppy glued tiles in the bathroom.

Location, very nice people’s, helpful

Stayed in March 2023

the air conditioning was not cold

The design of hotel

Stayed in February 2023

customer service is very bad as compared to other hotels , they welcome the guest by helping immediately with their luggage not asking if guest want any assistance from them since it should be SOP. and we have bad experience with the staff in this hotel by calling our attention first thing in the morning just to informed us that other guest have complained for being noisy as they say so without investigating thoroughly the incident in which this is very disappointing…. this is hotel and not a villa , every guest have a right to enjoy their stay as we are entitled to our own privacy.. if they have such rules they should informed the guess ahead.. but however Chatting and laughing with a normal mode because of Bday celebration at around 10am in the morning is not loud noise to be complained at all.. if your guess in connecting room still sleeping in the said time it’s the hotel responsibility to fix the issue with the guess complaining but not sacrificing the mood of the other guess in which also paying the hotel for the stay that should be enjoyable but ruined by them.. lastly the hotel should know how to address their guess by putting the correct name on their welcoming screen.

the beach view only

Stayed in January 2023