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  4. Reviews of Mina Hotel and Residences By The Torch

Reviews of Mina Hotel and Residences By The Torch This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Mina District – Old Doha Port, Doha, Qatar

#48 of 198 hotels in Doha

Guests' Choice

Review Score

Based on 410 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.3

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: November 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel’s setup lacked privacy, and the street noise was quite distracting, making it difficult to enjoy the ambiance or rest properly in room or even in bed. Also, the fire alarm mistakenly activate in the early morning, waking everyone up. While I understand such incidents can happen, it was quite inconvenient for us.

    Location

    Stayed in November 2024

  • Reviewed: September 26, 2024

    5.0
    Getting out and in was taking some time since we needed to call a club car.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The smell was not pleasant.

    It was wide apartment.

    Stayed in September 2024

  • Reviewed: August 8, 2024

    7.0
    Good
    • Group
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location and clean

    Stayed in August 2024

  • Reviewed: August 3, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room AC

    View and location

    Stayed in July 2024

  • Reviewed: June 9, 2024

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was so bad , my first and last time to book in this place 👎🏻

    Only the view.

    Stayed in June 2024

  • Reviewed: March 3, 2024

    6.0
    Average
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room look very consumed and hygiene of the room is not up to the standards since the hotel is open recently

    The ambiance of the neighborhood

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was delivered to me unclean and it was cleaned later

    The location is beautiful and the staff are nice

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    Staff made sure that we feel welcomed in the hotel.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Room smell(we think that the curtains need proper cleaning as the smell is coming from the curtains). Not able to turn off the AC fan.

    Location was nice. Hotel staff very helpful.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    You can hear the noise of the people walking around the mina, the cleaning service was appalling and you have to call 2/3 times just to get a hold of the reception if you need anything

    It’s quite central, beautiful location

    Stayed in February 2024

  • Reviewed: January 20, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    False alarm at 2:00 am took a long time to stop and we didn’t know whats going on.. was really scary experience specially for my kid

    Location

    Stayed in January 2024

  • Reviewed: January 18, 2024

    2.0
    Not worth it
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    All

    Nothing

    Stayed in January 2024

  • Reviewed: January 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The fact that the prices of the rooms with balcony and without the balcony are the same, when arriving they gave us one without balcony, but after talking the reception they changed our room.

    The location

    Stayed in January 2024

  • Reviewed: January 1, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Intended noises either by shops below day and night even after 12 midnight

    View

    Stayed in December 2023

  • Reviewed: January 1, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    They waking up people every day with intended fire alarm

    View

    Stayed in December 2023

  • Reviewed: January 1, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Intended noises

    View

    Stayed in December 2023

  • Reviewed: January 1, 2024

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The location.The room is locted near the main road and near the car parking ,the door also facing the street it was so noisy . The appartment is too small for the amount we paied

    The stuff were friendly and helpfull

    Stayed in December 2023

  • Reviewed: December 1, 2023

    4.0
    Disappointing
    • Travelers with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Staff and treatment

    The location

    Stayed in November 2023

  • Reviewed: December 1, 2023

    1.0
    Please take into consideration what was written above and work to develop and improve your service
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The apartment has no privacy, despite the presence of barriers between it and the other apartments, but privacy is non-existent, and the maintenance work from early in the morning and the annoying sounds, as well as the presence of painters in that period, made the matter worse due to their use of cranes, which caused difficulty in entering and leaving the apartment and photographing with the Dorn plane and the photographers who document. The work of artists while they are drawing. The second thing is that the apartment is not clean and full of dirt, insects, cockroaches, and food leftovers from the people who previously lived. The balcony outside is full of cups and bags of food and is not clean. This indicates that the place is not cleaned regularly. Visitors to the port enter and exit from the balcony, which caused inconvenience to us and did not Satisfaction There is no bell for the apartment The windows and doors do not have a hidden system at night

    The place is beautiful and the weather is wonderful The staff is helpful and cheerful

    Stayed in November 2023

  • Reviewed: November 20, 2023

    6.0
    Great place, not so great service
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was freezing !! Insanely too cold that I switched off the A/C in the room ! The corridors cooling was enough to cool the room ! It rained during our stay and the rain reached the room from the balcony. The staff was one of the worst I have seen in my life. 1) I was chased twice and almost denied entry to the hotel because I have a professional camera (DSLR) ! Which is stupid .. they say photography is prohibited in the hotel (no signs are posted at all), which I respect if that’s the hotel policy. However, there are many more professional and pleasant ways to communicate it. The staff in fact requested me to keep my camera bag in their custody! 2) The hotel has a free golf cart service that drives and picks you up in the area. When I requested it, they were looking at each other trying to come up with any excuse not to offer it ! When I called for a pick up, I was told twice it was on the way and half an hour passed and no one showed up ! I had to walk 20 minutes back.

    Rooms and design of the hotel were amazing

    Stayed in November 2023

  • Reviewed: November 1, 2023

    6.0
    Looks nice online, but differs in real life.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    The room was freezing, and air conditioning could not be adjusted. When asking for extra bed covers we were given power adapters. The showers overflowed due to bad plumbing assumably. The water was brown in one bathroom. The maintenance is very poorly completed. There is construction going all through the night.

    The restaurant for breakfast was amazing! The apartment was nice an big. The location is great for places to eat and sight seeing.

    Stayed in October 2023

  • Reviewed: July 4, 2023

    5.0
    Fair
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small toilet and very simple

    The view

    Stayed in July 2023

  • Reviewed: June 23, 2023

    6.0
    Mange you air conditioner temperature
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner is to cold we couldn’t sleep or stay

    The location and room size

    Stayed in June 2023

  • Reviewed: May 25, 2023

    7.0
    Area for improvements
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toilets. Need attention .

    Location and being quite and easy access.

    Stayed in April 2023

  • Reviewed: April 7, 2023

    4.0
    I tried to inform the hotel about it. Unfortunately mr. Mahmoud from reception couldn’t handle the concerns
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    1. Lack of response from reception ( called many times but no response). 2. Long waiting time at reception and at apartment. ( I think only 2 golf car for entire hotel) 3. Everyday, there is fire alarm in the apartment early morning everyday (very loud, scary and annoying). 4. Water-flow from shower in bathrooms ( although I informed the reception about it to be fixed during housekeeping, but nothing change). I tried to inform the hotel about the issues above. Unfortunately mr. Mahmoud from reception couldn’t handle the concerns

    location staff are few, but nice and polite

    Stayed in March 2023

  • Reviewed: March 28, 2023

    5.0
    i stay for one night and u should return the money for the second night
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    -

    shops and restaurant near our stay

    Stayed in March 2023

Showing 151 - 175

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