Everything

Nothing

Stayed in February 2025

The staffs take around 15 mins for checking in. They see other guests are waiting in the line, but they do not know how to handle the situation. I think they need to get trained on the software as well as how to welcome and process the checking in and out.

Stayed in January 2025

Water leaked through the shower glass and no blackout curtains

Location

Stayed in January 2025

The amenities (one tooth brush, one bath robe) the toothpaste packaged in paper ( awful ) Asked for a charger and the attendee was not helpful at all

The location

Stayed in February 2025

The lobby was very basic plus the restaurant and breakfast is less then normal

The stuff and room

Stayed in January 2025

The location and value for money was great. Our view of the city was the best, especially at night.

Stayed in January 2025

The hotel offered one big bed for the four of us. Two children 8 and 12. This is not suitable for big children and parents but perfect maybe for younger children. I had requested via booking.com for two beds instead. When we got there one bed offered, then changed to two singles. It was an uncomfortable stay. Beds were not suitable for our family

The hotel location is great and easy commute to deferent places

Stayed in December 2024

Reception Staff behavior , and the quality of the welcoming and the way how they treat us, this is first time on my life. I get this bad treat from five star hotel, and there is no management as per five star hotel I expect more than this quality. I reach the hotel at 2 PM and I get the room at 6:30 PM, and it was under my following with the cleaner to prepare the room by myself and no one from the hotel staff following up with the cleaner I was following to be prepared my room by myself. and the stuff there in the reception her name is Lisa and her manager doesn’t help when I spoke with him. He didn’t give me any attention and just he said she’s giving you the room and he run away and the way how she is talking with us it was very rude and unacceptable at all. I expect better than this service and five star hotel cost per night more than 800 riyal for this service and quality overall , when I visit two star Hotel, the treat me better than this five star hotel, which is more I expect from them, which is only two star hotel they treat me better than this five hotel for me at all. I will not be going back to this hotel even if they give me free stay.

The room size

Stayed in December 2024

Staff are terrible. No coordination they keep calling for the same thing. Most important, they don’t even show interest to assist.

Hotel location is amazing. Next to The Gate mall and walk away from major attractions in Doha.

Stayed in December 2024

Location and room

Good location.

Stayed in December 2024

It was a very bad experience and I would never consider staying there again. Our room wasn't cleaned although we turned the cleaning light on. The excuse was that they were too busy. They came to clean after 6pm and I asked them to come back in an hour but they knocked my door 3 times within that hour. Very disturbing and unprofessional. They didn't bother compensating us for that (other than offering breakfast which we rejected). Not a 5 star hotel experience. Also, it looks nothing like the pictures. The view was the roof of another building! The furniture was old.

Nothing

Stayed in December 2024

The curtains between the bathroom and the room suddenly opened ( raised ) at 3am. It was scary Also the room was over priced 300$ per night Finally, even though i chose to pay at property they demanded payment in advance

Stayed in December 2024

long check in time unfortunately they think all Gulf citizens cross the other people in line until 530 pm my room was not cleaned and i leave make my room blue sign from 730am bathroom no toothpaste or brush no shaving cream or shaving razor it dont present the pullman standers like other countries

location

Stayed in November 2024

The mattress cover was dirty, the clean up switch was broken so i had to call the receptionists to ask for housekeeping and they were responsive once only, So we had our room dirty for two days in a row!

Their elevators are fast and the room view

Stayed in November 2024

Bathroom door was hard to close; we were put on smoking room, and smell was intolerable.

Nice staff

Stayed in November 2024

Price compared to value

Location and the staff

Stayed in November 2024

-drainage and AC issue/malfunction was experienced during my stay. -miscommunication from housekeeping and the front office during my stay extension, as a result few of my toiletries were thrown away and was missing.

the location

Stayed in November 2024

Reception and when I ask for extension they don’t have , I call room service to bring water they did not until we checked out

Location

Stayed in October 2024

Staff

Location

Stayed in October 2024

Breakfast was nightmare no there many choices also crowded because no there enough table

Location was good everything near to you

Stayed in September 2024

The room had a sterile feel. The lobby of the hotel had a strong, unpleasant perfume smell. Staff were kind and helpful.

Stayed in June 2024

Breakfast - No much variety in such a class of hotel. No swimming Pool at the property , need to go to their nearby property for swimming, by our own cab, it was disappointing.

Location and Spacious Room

Stayed in August 2024

Nothing

Stayed in July 2024

Breakfast and dinner were very poor and have no sufficient main courses to choose not act like 5 star hotel need too much improvement

Room was fine and comfortable

Stayed in June 2024

The room was kinda bad there was no door for the bathroom I didn't know if they meant it to be this way or not. The A/C stopped working for no reason. The refrigerator broke down 2 times. First time they did come and fixed it but the second time they didn't.

The staff was great and helpful and so nice. The location was in the middle of everything.

Stayed in June 2024