Umm Ghuwailina Doha, Doha, Qatar
#95 of 199 hotels in Doha
Guests' ChoiceBased on 1863 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.3
Facilities
8.5
Staff
8.9
Value for money
8.5
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 3, 2024
Abdelkader
Qatarthe view from my room is very bad it's a building view! although the hotel in front of city
everything is good only the view
Stayed in December 2024
Reviewed: December 3, 2024
Halima
MoroccoNo hot water in the shower 🙄
Stayed in December 2024
Reviewed: December 2, 2024
Ivan
SpainFriendly and helpful staff, very spacious room (we had a family room), good location, good price.
Stayed in December 2024
Reviewed: November 30, 2024
Dolly
United KingdomBanging noise on the door.
Excellent customer service, helpful, cleanliness and location.
Stayed in November 2024
Reviewed: November 24, 2024
Najoom
BahrainI liked that the room was big enough for 4 adults to stay in comfortably
Stayed in November 2024
Reviewed: November 21, 2024
Pya
Australiathe room was a bit too cold for us as we were unable to control temperature. it was centrally controlled
room was spacious and clean
Stayed in October 2024
Reviewed: November 20, 2024
Jacek
PolandClose to airport
Stayed in November 2024
Reviewed: November 20, 2024
Ahmed
BahrainPrice
Stayed in November 2024
Reviewed: November 19, 2024
Pierre-olivier
FranceNice crew, pickup at airport was for free. Close to the Doha itl airport for a night stay. Was cheap but the water was cold.. just check and ask at the reception they will fix it for sure or switch room if needed. Big room.
Stayed in October 2024
Reviewed: November 18, 2024
Muhammad
QatarLAZY STAFF.
PEACE OF MIND.
Stayed in November 2024
Reviewed: November 17, 2024
Muntazar
Saudi ArabiaBeds were a little too stiff
Good location and enough parking spaces
Stayed in November 2024
Reviewed: November 8, 2024
Eric
QatarThey were no microwave in the room
Receptionist and security they are wonderful
Stayed in November 2024
Reviewed: November 4, 2024
Zareen
KuwaitNoise outside room and breakfast variety, if staying longer.
The hotel is nice and comfortable. The family room size is a big hit! It is also clean, which is really important to me. It has a decent gym and pool. However, sometimes it is too hot to use the pool, as there is no shade on the roof top. I think a little shade would be great. The staff are polite and helpful. The breakfast is good, however, I personally feel that there should be a little more variety, especially with cut fruits. This is important if you are going to stay for a number of days, like I did. There is noise you can hear if someone is outside the door. I made the hotel aware of this, and they were very apologetic about this. The location has two nearby metro stations, that you can get to via an approx 15 minute walk. There is a lovely airport view too, from higher floors, if you are a plane enthusiast!
Stayed in November 2024
Reviewed: November 3, 2024
Nimra
United KingdomLocation is a bit far from most places but close to souq waqif , but I feel The cost of the hotel rooms is very good so it didn’t impact the budget
Good facilities Huge rooms Very helpful reception staff Very good value for money. Travelling as a large group with elderly mother with mobility issues and felt this was perfect We Slept very well as comfortable beds, good toiletries
Stayed in November 2024
Reviewed: October 25, 2024
Jameel
BahrainSpacious, clean
Stayed in October 2024
Reviewed: October 1, 2024
David
United KingdomThe doors on the rooms were a bit difficult to close so I heard people slamming doors to close them.
The breakfast was wonderful and there was plenty of food to try. The hotel was 10 mins walk away from the metro which made it handy to explore the city.
Stayed in September 2024
Reviewed: September 25, 2024
Ersten
United StatesThe breakfast was okay, but I wouldn't want to eat the same offerings for more than two days in a row. I skipped breakfast on the third day because of that. The menu needs to vary each day.
Close to the airport. Pleasant and responsive staff.
Stayed in September 2024
Reviewed: September 15, 2024
Khalil
New ZealandWe missed breakfast due to warly flight, but the staff offered to pack a breakfast for us, which was nice. We enjoyed the stay even though it was for one day.
Stayed in August 2024
Reviewed: September 4, 2024
Paul
United KingdomA/C not good
Location
Stayed in August 2024
Reviewed: September 2, 2024
Ngetich
QatarAll were OK
Silence, high security,
Stayed in September 2024
Reviewed: August 28, 2024
Ahmed
BahrainMy only issue is with noise as soundproofing is below average, and you can hear door closing (doors are noisy when closed). Also, housekeeping noises at late night (after midnight).
Very very spacious family room with full beds for 4. The location is nice and near some places like Old souq and museums. Very friendly and helpful staff. Very reasonable cost per night. Reasonable food cost. Basement parking. Fast responses from reception, maintenance, and housekeeping.
Stayed in August 2024
Reviewed: August 23, 2024
Massimo
ItalyThey missed my wake up call at 5 am
Confortable
Stayed in August 2024
Reviewed: August 19, 2024
James
United StatesThe airport shuttle service is vague and unhelpful. We were given a WhatsApp number to message, but after 20 minutes nobody responded. I called the hotel and they told me a shuttle was on its way and they'd have a staff member hold a sign with our name at the information desk. Over 30 minutes later someone came to us with our name and told us to take a seat. 20 minutes later the shuttle finally arrived. The hotel is less than 15 minutes from the airport. The long wait time was a bit puzzling and it shortened our stay and rest before our next flight. I'm a patient person, but this was annoying for me after being on a plane for a long time.
We stayed here for a layover. The room was big with great air-conditioning and a comfy bed. The bathtub was a lovely addition after a long day of travel. Room service was delicious too.
Stayed in August 2024
Reviewed: August 14, 2024
Mary
QatarThe housekeeping staffs were noisy around 2am to 3am i couldn't sleep
I liked the staffs and it's clean
Stayed in August 2024
Reviewed: August 12, 2024
Ahmed
New ZealandThe staff told me wrong working hours for the pool which disappointed my daughter
near the airport
Stayed in August 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content