“Dear All, good day.
We’ve checked in on the 5-th of April. Firstly we were met by the woman and everything seemed to be ok - she has shown everything, shown hot to use the toilet and shower. After that she had taken the deposit 300 eur, which we have to get back while check up.
In an hour we’ve understood that the toilet doesn’t work, the water on it doesn’t drain, the shower doesn’t work and the water on it doesn’t drain either.
So, we have written on booking about this problem and no reaction.
Also I should say, that WiFi decided not to work either in a hour. About we decided not to write.
Today, while check up, the same woman has come and firstly she went to check this “mysterious” toilet room, after which she has told us that it doesn’t work and she has to inform the owners. She has written to them the messages and shows me the answer - “Keep from them 300eur for repairing, we’ll send them invoice”.
For sure, I do not agree with such current situation and started to explain that we have already informed and written on the booking about this problem from the very beginning.
She started to phone to the woman to with we were in touch and she, by the way, spoke English, but today she said that she speaks only French. After that they give us another contact of man, who speaks English and insists that we have broken the toilet and that’s why have to pay the deposit.
Only after we pronounced the “police” the situation has started changing and we’ve received back our deposit at last.
So, what should I say - be careful with this catamaran, check everything carefully. The catamaran is too very small, and if you have any neighbours - please mention, that this rest will be almost impossible.”
“This hotel will be great in a few weeks time. Bedroom was brand new, clean and very comfortable. Everything you need.
However the building work has yet to be finished, the reception is like a building site with plastic sheeting and tarpaulin up, the restaurant is not yet complete and neither are the corridors or lift. Concrete floors and dust everywhere from the work going on. Really they were not yet ready to receive guests and shouldn’t have sold the rooms.
The staff were very friendly and accommodating, so I would return once it’s finished.”
“Variety. Breakfast and dinner were excellent! Everything was so tasty! Very polite and helpful staff - Andrea that helped me book a hairdresser, everyone at the reception or around the pool area. Room was spacious, it’s quiet and the view on the beach is relaxing.”
“Everything was great
The guy at reception in particular was really helpful and friendly
Very very nice room and spectacular view
I will definitely come back on my next trip to Monte Carlo”
“Looked nothing like the pictures, could hear what happens in every room so you wake up along with the first person who’s up and go to sleep when the last one does. Staff did know to do cleaning etc very quietly in the morning so very respectful. Area didn’t seem as safe as Menton and Monaco, but it’s not their fault and reflects in the price. Overall alright for a low budget stay but wouldn’t brag about it.”
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