There was no hot water when I arrived and despite being told this would be sorted by the morning, it was not. Management blamed it on local district heating issues. If they were aware of it, I should have been told at check-in. Despite being a fine hotel, not having hot water is not acceptable.

Above average size rooms, clean and well located.

Stayed in January 2025

Lack of black tea for four days in breakfast. Chafing dish filled with mixed scrambled egg and pork products. Lack of door between rooms in suite room separation.

Walking distance to St.Sava Church and some other venues including markets. Good family suite suitable for families with children. Breakfast variety is good but lack of supply such as black tea not exist for 4 days. Good to have private balcony.

Stayed in January 2025

Fee for the Dog and parking fee a bit on a high side

Nice, clean and large room. Perfect Breakfast, friendly staff, good location.

Stayed in January 2025

It was good that there was a garage but it was a very tight squeeze for medium/big cars.

Room was an apartment and very comfortable. Breakfast room was pretty small but the food was delicious and many varieties to choose from. The location was central and the district good. Underground garage parking.

Stayed in December 2024

staff was very very friendly and the location was in a good district of the city.

Stayed in December 2024

I paid parking 20 for night, tha space in room isent good enought also one bed and breakfast wasent good

Staf

Stayed in December 2024

everything was fine!

Stayed in December 2024

I guess rooms aren’t soundproof because there was a couple fighting (at 4 am) in a room above ours (and later in hallway) and we could hear everything.

Very friendly staff!

Stayed in November 2024

Bathroom was small.

The staff was friendly and helpful, and the room was large, with a good breakfast.

Stayed in October 2024

Good breakfast and cozy room

Stayed in October 2024

Nothing

Good location

Stayed in October 2024

Everything was good

The room was spacious as well as bathroom and balcony

Stayed in October 2024

Great location in the suburb of Neimar with restaurants/cafes and a great access point to public transport. Breakfast was lovely, staff were helpful and polite. Room was clean and spacious.

Stayed in September 2024

Good location and hotel design, have a parking, narrow but ok

Stayed in September 2024

A glowing review from a repeat guest ("I always stay here") made me take notice. If someone keeps coming back, that says a lot about the hotel! I booked a room myself and had a fantastic experience, just like they promised.

Stayed in September 2024

Parking is a hefty 20 EUR which seems slightly over-priced considering what you already pay for the room.

The location is quite central.

Stayed in September 2024

Breakfast

Very clean, spacious and cosy

Stayed in September 2024

Downside is parking, which is not possible on the streets and parking at the hotel is not free. Also the hotel is a bit far away from the main pedestrian area at the city centre, could probably walk there but the hotel clearly is a bit further away from the river, castle and other attractions.

Small and compact hotel which seems to be first opened not too long ago, I wasn't able to see the hotel at the google maps street view but the hotel actually exists where it shows on map. Friendly staff and nice compact not too fancy but still decent breakfast. Rooms were clean and nice minibar with reasonable prices and selection.

Stayed in September 2024

Nice hotel in the centre.

Stayed in August 2024

Great location. The apartment was fantastic, clean and modern. It was great with private safe parking space. The staff was helpfull. We enjoyed the stay.

Stayed in June 2024

- very spacious rooms. very clean and overall very nice hotel - nice breakfast - private and safe parking for cars

Stayed in July 2024

Location - you need a car to go to the center, as the neighborhood is not pedestrian friendly with cars parked everywhere. Some room features are outdated and would need replacement (shower door was leaking, sofa bed matress was very poor)

Cozy, modern hotel, close to St Sava Church. Super clean, big size room, on site parking, good breakfast and lovely staff.

Stayed in August 2024

Great room and breakfast.

Stayed in July 2024

When we arrived at 1 am, the person in the night shift was absolutely unprofessional. He made us wait more than an hour as he had some computer technical issues. He was saying “I cannot let you in the room without paying”. Ok, although the credit card was confirmed by booking.,com, I gave him my credit card ,but he couldn’t take it. Because of his technical problem, he made us (including 2 children) wait at the reception for one hour at 2 am until the morning . Not professional at all. I think the hotel was not constructed as hotel in the beginning. The breakfast room is in the basement floor and very tiny (although the breakfast was good). The parking is a bit tight. The breakfast needs different sorts of coffee.

The manager was very positive and made everything to let us enjoy their hotel. If she was not there, my rate for the hotel was going to be 1. The breakfast was good (although the room was tiny). They have a closed parking (although it can be challenging to park).

Stayed in July 2024