The parking facility is very congested and made my vehicle scratched

Stayed in April 2025

The only issue that i didn't like is parking, while booking there mention that free parking available, and also before i pay for my reservation i asked the staff that is there parking available they said yes but once i paid for my reservation and get the keys of rooms i asked the staff where is the parking and they replied to me go and find at the road that is totally wrong,they should provide parking or else shouldn't promise for free parking while reservation..

The rooms were so good as described and the staff were generous..

Stayed in April 2025

Room needs maintenance

Staff members were cooperative

Stayed in April 2025

Towel and slipper were not provided despite of raised a complain.

Stayed in April 2025

Thanks

Stayed in March 2025

Hotel is neat and clean pocket friendly but little far from mecca. Employee are very cooperative

Stayed in April 2025

It was too far from Haram

The staff was so friendly all the time. They went of their way to make it a good experience.

Stayed in March 2025

I had done the booking for 1 double bed (queen or king size bed) coz we are couples. But the room came with 2 single bed keeping close together. And no towels, no tv remort, phone is not working, couldn't call to reception to ask for towels.

I like the smiling receptionist who is very friendly. Toilets are very clean. Room is big. Beautiful design.

Stayed in March 2025

Nothing

I didn’t try it

Stayed in April 2025

No hot water No towels No WiFi in my room No network in my room so I need to go out of the room to make a phone call No curtains in the shower Bus does not move on time (some times before sometimes after). I came on time and they said it went few minutes before its time. One big No: the pillows are covered with clean sheets but they are dirty and full of blood. You can find much better options in Makkah with much less price.

Stayed in April 2025

Overall , Best place to stay. Thank you Mr Rayan for your services.

Stayed in April 2025

It was outstanding I was disappointed by some of reviews but personally I loved it and price was very very reasonable. Only it needs to improve its shuttle service and beds/foms are old one need to change it. Overall Highly Recommend.. Easily can go and come to Haram better than hotels near haram even... Appreciated... ❤

Stayed in April 2025

We booked for two days, but we are shocked to hear from the hotel that it’s already full regardless of the booking we made at booking.com. This is my first experience. We made our trip plan based on the hotel booking made here. But when we reach the hotel in a very tired condition, they said we don’t consider the online booking made at booking.com.

Stayed in March 2025

Booking was is confirmed by booking.com. But according to the property, rooms are not available

Room was not provided.

Stayed in March 2025

Receptionist is lying and rude We arrived late and she asked me yo wait only for one hour Unfortunately after four hours waiting, she told me to wait more and when we start to negotiate about the cause she was shouting at my wife in a disrespectful manner then we left in horrible anger

Nothing

Stayed in March 2025

This review is hidden because it doesn't meet our guidelines.

Old decoration not comfortable enough

The location

Stayed in March 2025

This is very cheap hotel compared to the quality of the hotel, so don't expect more luxurious stuff like soap and shampoo and other small gifts you find in expensive hotels so bring yours just in case. But the price and location are superb

The reception was really kind everything was great, the room was big also the bathroom, And beds were really comfortable. The location was great actually compared to the price it was a hit. There was a big commercial centre in the area where there was everything you need from gifts and clothes.

Stayed in March 2025

Dirty sheets , no frequent transport to haram .

Price

Stayed in March 2025

I had a terrible experience with this hotel. I arrived at 4:00 PM as per my reservation, but the reception staff informed me there were no available rooms. They were uncooperative and made me wait for over two hours without taking any action. Since I had to perform Umrah, they assured me they would arrange a room. However, when I returned at 12:00 AM, no room had been prepared for me. Instead, they suggested I go to a faraway hotel, even though other guests were checking out. It became clear that they were deliberately avoiding honoring my booking at the reserved rate. This unacceptable behavior completely ruined my trip. I had to find another hotel by myself, as I had to travel the next day. I strongly advise against booking this hotel, as they are unreliable and do not respect confirmed reservations.

Nothing

Stayed in March 2025

I book for 2 rooms quadrable and double i paid early but when i was arrived i found that no room available and the take many in advanced so i took 2 double room and i asked for extra matrex the recieptionist refuse

Stayed in March 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025