Azizyah District, Al Masjid Al Haram Road, Mecca, Saudi Arabia
#76 of 330 hotels in Mecca
Guests' ChoiceBased on 4642 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.5
Staff
8.6
Value for money
8.4
Free Wifi
8.2
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End of dialog contentReviewed: April 11, 2025
Abdulazeez
QatarGood value for money
Good location
Stayed in March 2025
Reviewed: April 10, 2025
Suleiman
NigeriaIt’s was a good experience,but the cleaners need to put in more effort and also response of the staffs was a bit slow. You have to wait longer than usual for things to get done. Also food option on the menu’s very limited .
Stayed in April 2025
Reviewed: April 7, 2025
Syed
United KingdomMattresses were uncomfortable. The carpet needs washing.
It is my second time to come here with my family. Always good to see the entire staff. Excellent service and breakfast was very delicious as always. Thank you all once again, Bayan, Rahaf, Rashd, Bagdadi, Umar and Miraj. Best wishes Ahmad and family
Stayed in April 2025
Reviewed: April 6, 2025
Abdul
Saudi ArabiaMake Breakfast Menu Better
Breakfast Menu is not so good, it had little varieties compared to the other hotels.
Stayed in April 2025
Reviewed: April 1, 2025
Ramzan
QatarOne of the good hotel to stay.
Stayed in March 2025
Reviewed: April 1, 2025
Mashael
Saudi ArabiaLocation is good with buses to Haram area. Staff were supportive Dislike: it seems that the hotel is worn out because of heavy usage after Ramadan. The room service didn’t clean the used tea cups
Stayed in March 2025
Reviewed: April 1, 2025
Rizwan
Saudi ArabiaIf you have patience to travel in the bus up and down, then ok. If not you ended up paying 50-80 riyal taxi while returning from haram.
Stayed in March 2025
Reviewed: April 1, 2025
Soufian
Saudi Arabia3rd stay and always happy to have kind pple to help you. Even though there was a mistake in my booking, Bayane was incredibly kind and helpful in resolving the issue. Great service and much appreciated!
Stayed in March 2025
Reviewed: March 31, 2025
Ahmed
Egypt- It may be because all the staff were busy due off Ramadan but it’s far from Haram and 2 bus need to be used to reach to Haram - Toilet missing several tools
Stayed in March 2025
Reviewed: March 30, 2025
Saad
United Arab EmiratesLikes, excellent staff, huge rooms considering generally rooms hotels in Makkah are very small. Service was very prompt. Staff was very kind Cleanliness was one of the positives of the hotel. Good restaurants nearby and good areas for shopping. Although we were are not found of shopping on Umra trips but certainly good for people who like to. Excellent value for money The location was far away. We knew the hotel was 9km away but It took a lot more time to reach the property then what I estimated. Usually took more than 45 minutes in taxi. Could be due to extra ordinary rush this year The room service menu was very limited. One of the reasons for booking park inn was we wanted to order from hotel kitchens instead of waiting in long queues at the restaurants.
Stayed in March 2025
Reviewed: March 29, 2025
Muhammad
PakistanToiletries should have been more proper. They also didn’t have bathrobes.
The room was spacious. The washroom was clean and the shower was great. The staff was very responsive. The cleaning crew worked very well. The shuttle service was good and on time.
Stayed in March 2025
Reviewed: March 29, 2025
Shahzad
QatarBut location is far from Haram .especially is ramadan its difficult to go Haram as roads are closed due to crowd. They have shuttle service but in ramadan bus drop you at khudai parking from where you have to take govt buss to go to haram
Everything is good clean and spacious room. Nice food variety and helpfull staff
Stayed in March 2025
Reviewed: March 28, 2025
Dr
United KingdomVery nice customer services
Stayed in March 2025
Reviewed: March 27, 2025
Mohammed
YemenCleaning which need more focus specifically under the beds. I moved one by chance to pick something that fill down and discovered a lot of garbage.
Location and staff were friendly and supportive
Stayed in March 2025
Reviewed: March 25, 2025
Abdi
Saudi ArabiaThe fact is that people smoke in the rooms next to you, and it comes through the bathroom vent for extraction.
Honestly, the fact that we got checked in quickly, and they were helpful. I had an issue within the bathroom within 20 minutes, I told them, and it was fixed. The staff are really nice and helpful
Stayed in March 2025
Reviewed: March 23, 2025
Majid
United Arab EmiratesBelow not comfortable , shuttle bus are parked far
Soundproofing , facilities near me , comfortable room
Stayed in March 2025
Reviewed: March 22, 2025
Mohammed
Saudi ArabiaCall you 2 hours ahead off check out time.
Location
Stayed in March 2025
Reviewed: March 21, 2025
Ahmad
United KingdomThe shuttle transport service is RUBBISH BE READY TO PAY IN EXCESS OF 100 SAR PER DAY just to go haram and back, ie you have to change 2 buses (shuttle) to get to haram which can take in excess of 35/40 minutes to reach haram and or coming back to the hotel also they only have 1 bus which travels to and haram every hour, except 7:30 pm until 11:30pm between 7:30pm and 11:30pm there is no shuttle service to and from haram
The service and the property itself is good however if you’re looking to go to haram the transport shuttle service is RUBBISH !!!
Stayed in March 2025
Reviewed: March 20, 2025
Sabeer
United Arab EmiratesFelt the food was bit expensive and could have been better in terms of multi cuisines.
Friendly staff, regular follow up from house keeping staff to know if there is any requirement that we may need.Good ambience . Worth the value.
Stayed in March 2025
Reviewed: March 17, 2025
Zia
CanadaLocation is a bit far from Haram
Good size of the room
Stayed in March 2025
Reviewed: March 16, 2025
Fazil
Saudi Arabiathe location is far from Haram and the travelling time is too long
Stayed in March 2025
Reviewed: March 14, 2025
Farhan
QatarLimited items in Breakfast
Cleanliness, size of room, parking
Stayed in February 2025
Reviewed: March 12, 2025
Muhammad
Saudi ArabiaLanguage problem, value for money
Very expensive, far from Haram, faced language problem
Stayed in March 2025
Reviewed: March 9, 2025
Muhammad
Saudi ArabiaBreakfast was mostly Arabic Cuisine and other items were not up-to the mark. Mentioned in the Booking.com when i booked that Transport is avail till Haram but actually transport was available to location where you to take another bus to reach Haram
Good Staff .
Stayed in January 2025
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