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Friendly staff, everything under one roof

Stayed in February 2025

Lovely hotel tucked away just outside the centre of Gothenburg, everything you would need under one roof. The pool club on the top floor is a true relaxation paradise, amazing vibe in the reception bar - haven’t got a bad word to say

Stayed in March 2025

Maybe just one more firm pillow :)

Sophia the receptionist was so welcoming, and all the staff were so accommodating! Thank you

Stayed in March 2025

Beautiful hotel, felt safe and staff were lovely

Stayed in March 2025

Loved every minute of my stay. The interior was amazing, clean and everything matched the pictures. The spa was lovely but I wish there was a hot tub as I didn’t find the heated pool to be that hot. The 45mins back massage I had was unreal and so worth the cost. The shower temperature in my room wasn’t very hot but I would definitely come back in a heart beat. Thankful for the staff to accommodate my early check in request too.

Stayed in March 2025

Great mini spa trip !

Stayed in March 2025

honestly speaking there’s nothing i would change about my stay, i have no complaints whatsoever

the customer service was amazing from check in all the way until check out. they definitely made us feel very welcome in sweden. special shout out to the reception staff and the waitresses and waiters in gogogaga.

Stayed in March 2025

Breakfast was not that great , they could do better with the hot buffet. It’s not worth the money spent or paid. SPA should be inclusive for those staying. The hotel is difficult to navigate as well. Staff at the reception oils help by letting guest know what is available apart from breakfast.

Everything but mostly the SPA

Stayed in March 2025

Allt! Supernice!

Stayed in March 2025

Nothing. Loved the place!

Perfect stay. Room was fab and the hotel has everything you need. Resign is really lovely, and the value for money is the best I’ve seen. I didn’t realise the pool club was included in our stay 3-5pm on both days we stayed but had booked the morning session online which included bfast, we then had massages booked from 1-2.30pm but they let us stay in the pool area between sessions which we really appreciated.

Stayed in March 2025

Nothing

Everything was amazing perfect trip

Stayed in March 2025

For me check in seemed a little late, I did try to book early check in but they had ran out of availability for that morning.

I really enjoyed the wide range of facilities available throughout the hotel, and the lack of crowd in the spa area. The food that was provided was also very lovely.

Stayed in March 2025

What can I say? Wow what an amazing hotel. One of the best I’ve said at for sure. It is unbelievably clean and beautiful. Best was so comfy too!! Would recommend this hotel to anyone and everyone!

Stayed in March 2025

Spa treatments were unavailable during our stay. Also one morning the cleaner wouldn’t take “no” for an answer to come into the room. She had knocked when we were just getting up and persisted on coming in. We eventually had to ask her to leave after doing the bathroom to give us 5 minutes to dress and she could come back to do what she had to

Very nice and modern hotel, in a great location near public transport to main centre and very clean!

Stayed in March 2025

The vibe

Stayed in February 2025

Small rooms were a little tight at the end of the bed, very busy throughout

Very stylish and clean. Spa was well equipped

Stayed in March 2025

Loved it all.

It’s a stunning hotel and the staff are so friendly, welcoming and helpful.

Stayed in March 2025

Slots for spa not very convenient. We tried to change the times multiple times, which was accommodated but still in the middle of our days and plans.

Staff were great, room were clean as well as the facilities downstairs.

Stayed in February 2025

Rooms very small but nice nevertheless.

Very cool vibe,loved the lobby area with music.Breakfast was excellent.Staff all really helpful and friendly.Spa was lovely but busy

Stayed in February 2025

My only regret was not staying for longer

What can I say, this hotel and spa was 10/10!! From the aesthetics, to the food, to the staff, everything about this place is exceptional. I cannot wait to come back again

Stayed in February 2025

Too crowded, it was non stop, people checking in and foyer was constantly heaving. That was a bit too much especially as reception is far too small to accommodate all these people at the same time. A bit of a crazy start. Breakfast was the same, heaving. Spa period being 2 hours is too little to enjoy fully. You can’t relax fully knowing you have to leave shortly. It got really busy but 3/4 hours would be better to enjoy the faculties and actually have a nap by the fireplace. Check out being 10am was quite insane, if I didn’t have an early flight, it would have been a big problem. Usually checkout is 12. 10 is way too early.

Great building, architecture, design style 10/10 Very clean and great ambience. The dark room was brilliant, it didn’t have a window but boy was it stunning. It’s a bit too dark to do makeup in and could do with more mirrors but I was wowed by the bathroom, (black and gold) and the furniture was stunning. Spa was brilliant. Wow that fire room was just the most peaceful thing. I would go back to Jacyz!

Stayed in February 2025

Nothing really!

Beautiful design and attention to detail

Stayed in February 2025

Absolutely nothing! Never stayed in a better hotel than this and we’ve been to many!

ABSOLUTELY INCREDIBLE 😍 I have NEVER EVER stayed in such a beautiful hotel in my entire life. It was clean, STUNNING, every single detail was thought through… the spa was so wonderful, the breakfast buffet was probably the best spread of food I’ve ever seen. Genuinely insane the amount of detail they’ve put in to absolutely everything even the foods. The staff are so lovely and the room and beds were amazing! So unforgettable!

Stayed in February 2025

The communication with the hotel before I left was very hit and miss. I understand they were very busy as it was a fully booked weekend ahead, but two weeks to reply to emails or messages should be looked into. Regardless the stay was amazing!

This hotel is exceptional! Very clean and very comfortable. Christina, who checked me in was a great help and very polite! All members of staff were helpful and the atmosphere felt great. Whoever their DJ is needs a raise! The vibes were consistent

Stayed in February 2025