The luggage room was unsupervised, and guests could go in there alone without staff. Felt a bit unsafe to put gear in the room while waiting for the real room (arrived early).

Friendly staff, good room, good breakfast, lively place with good ambiance.

Stayed in August 2023

My floor (5th) had an odd smell and always needed a vacuuming. I also didn't like the shallow shower. Hate getting ready on a wet floor.

Metro station is a short 7-minute walk, but if you're not there for a concert or game on the Globen Arena, it's far from the action. Bed was comfy. Lobby and lobby amenities were very nice. Breakfast was fantastic!

Stayed in August 2023

Recreation in the lobby

Stayed in August 2023

The temparature in the room was a bit too high. Probably due to the floor heating we couldn't turn off even though it was in the middle of the sumer.

Quite busy breakfast area. Less options compared to 2017 when also I stayed here.

Stayed in July 2023

Unfortunately the reception didn't inform us that our room is not exactly on 5th floor it was in the middle of 4th and 5th.. it had bad circlar stairs for people who have leg issues it is bad and even for me which I have minisk problem. The reception need to inform the people in advance. The second problem is bad internet of the room So slow and weak ... Last thing for good hotel we expect they have mini-fridge Unfortunately there was nothing to keep our stuff

The hotel was beautiful in good location not so far away from center like 22 min 28 min by metro. The metro is like 10 minutes away. The breakfast was good and our room was big with good view

Stayed in July 2023

breakfast, room

Stayed in July 2023

Needs new pillows.

Spacious rooms, nice lobby area, great breakfast.

Stayed in July 2023

Rooms have seen better times. The floors were very worn out and there was dust in the corners.

Perfect location if you're visiting Tele2 or Avicii Arena. Very good breakfast! Usually easy to access with metro but currently it takes some time to reach the hotel because of construction work on metro lines.

Stayed in July 2023

The sofa bed was uncomfortable, the room was a bit noisy, the parking place is very confusing and very hard to find

The family room was spacious, the location is easy to find, it was clean and modern

Stayed in July 2023

Big lobby with a lot's of interesting toys and a parrot :) Very good breakfast you can eat in the stadium linked.

Stayed in July 2023

The staff could have been a little friendlier.

Spacious room and good breakfast!

Stayed in July 2023

Breakfast and the lobby

Stayed in June 2023

Not enough hangers in the closet, just two pieces. Soap dispenser in the bathroom was broken

Great location, clean bed and bathroom and breakfast with plenty of choice

Stayed in July 2023

Nothing to say.

Breakfast, location, and nice environment.

Stayed in June 2023

Fantastic breakfast with variety of food for your choice. Excellent staff service especially at the reception. the location also very near to metro station.

Stayed in June 2023

I didn't particularly like the shower. After using it, the entire bathroom floor was wet. Also, the windows were facing incide the building.

The bad was comfortable, and the breakfast was good.

Stayed in June 2023

The parking situation at the hotel is a nightmare! Clearly not enough for all your guests. Also the receptionist sent us to park in the most expensive parking at the arena. But we found the hotel had a door leading from Parking 3 in the shopping mall into the hotel and that was cheaper to park there. Also I asked for extra towels in our room before we arrived and this was confirmed by email. - We didn't have extra towels in our room. I had to go and get from the busy reception at 8pm on the day we arrived.

Rooms were great. Very clean! No noise in the hallways! Breakfast was also great.

Stayed in June 2023

nothing in particular

good breakfast, close to Subway, nice comfortable beds and shower

Stayed in June 2023

On friday the reception staff was very polite and efficient!

Stayed in June 2023

Upon arrival, we parked the car (very briefly) on one of the hotel parking spots to check in. The P-automat was covered up so we didn't get the impression we had to pay and we weren't intending to stay very long anyway. When we went back to car (15 minutes later) we had already received a parking fine. At the reception they said they would take care of this but up to now we didn't receive any further feedback. Fingers crossed. UPDATE!!! The hotel reached out some time later that day to inform me that they were able to have the ticket annulled. Again, excellent service and a big thank you to the excellent staff at reception. Much appreciated.

We were here just for a short trip with three firends - sharing the same room. This is a great hotel in a great location. The city center (Gamla Stan) is quite close to the hotel. We used our (rental) car to get there and during the night we parked the car in the Tele2 parking garage. The rooms were standard "hotel grade". Everything you would expect - nothing more, nothing less. The breakfast was very complete and tasty. The view on the Globe during breakfast was an added bonus.

Stayed in June 2023

The location. If you’re interested in sporting events, it’s a perfect location, but it’s a distance from the main central city, so you’ll have to take a taxi or train to go there.

The facilities were really nice, and the bed was very comfortable. I also liked the shower having both a standing head and a hand held.

Stayed in June 2023

It was a bit cold in the room, despite turning up the thermostat. The shower drainage had some problems and water didn't go away as fast as it should. So the accumulated water flooded the whole bathroom floor while showering.

The breakfast was delicious and plentiful. The location is amazing if you are there for an event in Avicii Arena. The hotel is a 5 minute walk from the nearest subway station. The room was nice and comfortable. The beds were perfect!

Stayed in June 2023

N/A.

Travelling with children, the games available in the foyer are a really good way to keep them entertained. Location is good with an underground station within walking distance.

Stayed in May 2023

the surrounding neighbourhood was a little run down.

we loved the parrot at the entrance which was the receptionist bird. it shows the company cares for their staff, nice to see. the games area around the restaurant / bar also allowed kids to hang out while the adults had a cocktail. there was also a good sized little mall next door for shopping.

Stayed in May 2023

It is a nice hotel and busy all the time. This is why there should be more receptionists.

Stayed in May 2023