Östergatan 10, Norr, 211 25 Malmö, Sweden
#21 of 37 hotels in Malmö
Guests' ChoiceBased on 1765 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
8.1
Free Wifi
8.7
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End of dialog contentReviewed: August 26, 2024
Silvia
SwedenThe hotel is a bit outdated, scratches, stains everywhere. Had to pay for my dog, wasn’t cheap and didn’t see the value in it. We received a dirty, furry bed for him and greasy bowls. When I gave feedback about this at the front desk, the woman was very arrogant and insolent, saying that they just vacuum the beds although you pay a lot.
The location
Stayed in August 2024
Reviewed: August 25, 2024
Jabeena
United Arab EmiratesStaff not friendly
Location
Stayed in August 2024
Reviewed: August 25, 2024
Avril
United KingdomThere was nothing about this hotel that I didn't like.
The hotel was fantastic throughout. Friendly staff, clean spacious rooms, lovely reception area, lovely dining area and a fabulous buffet breakfast with a great choice of food and catering to many of today's food allergies/intolerance.
Stayed in August 2024
Reviewed: August 22, 2024
Soundararajan
OmanThere were no pre checks done by the hotel staff , the bathroom had empty tissue box , soap containers were empty . They should improve on the same There is no way to contact house keeping staff from the phone provided in the room , the only way to contact was to go to the reception / lobby area and speak to staff on the front desk with the issues
Stayed in August 2024
Reviewed: August 18, 2024
Umar
PakistanThe location is perfect, and the rooms are very spacious.
Stayed in August 2024
Reviewed: August 18, 2024
Ioana
RomaniaVery comfortable and spacious. Easy to reach the location.
Stayed in August 2024
Reviewed: August 14, 2024
Marilyn
MauritiusNothing
Everything
Stayed in August 2024
Reviewed: August 13, 2024
Hisayuki
JapanSpacious and clean
Stayed in August 2024
Reviewed: August 13, 2024
Amir
IsraelI would change some of the room's black and brown colors to more light full colors.
Very spacious, clean, centrally located with service minded staff. Located inside Malmo Gamla Stan .
Stayed in August 2024
Reviewed: August 12, 2024
Roel
NetherlandsStrange room with baby crib opened up without request. Sofa bed also opened up without need.
Location ok, staff friendly
Stayed in June 2024
Reviewed: August 10, 2024
Mia
DenmarkArriving the sink was almost stuffed, but it was fixed fast. After the first night we did not find cleaning necessary, and left the sign we dont disturb at the door, after the 2. night, we would like to have the room cleaned, we left in the morning while the cleaning staff were around. We came back a couple of hours later, and our room was not cleaned, instead the staff were cleaning the room after ours. I asked if our room was cleaned, the answer back was; when are you leaving?, I said tomorrow. It was a strange conversation, why did I had to tell when we were leaving? The room was not cleaned and I never understood why. We did not hung up the sign for dont disturb. I felt the conversation with the cleaning staff was unpleasant, as if it was wrong to have the room cleaned because we were leaving the day after (?) I did not feel like having the room cleaned and just had some towels etc.
The location is nice, most of the staff were friendly. Breakfast was varied. Beds were good.
Stayed in August 2024
Reviewed: August 9, 2024
Asita
ThailandThere are specious rooms suitable for families.
Stayed in August 2024
Reviewed: August 7, 2024
Mammoliti
ItalyVery close to the station
Stayed in August 2024
Reviewed: August 7, 2024
Loredana
ItalyNothing to complain about.
Well-located hotel, at a walk distance from the city center. Spacious, clean and well furnished rooms.
Stayed in August 2024
Reviewed: August 6, 2024
Sarah
IrelandI can't think of anything that we didn't like. Everything and everyone was super.
The staff were fantastic and so helpful. Nothing was too much trouble for them, and everything was done with a smile. The food and facilities were excellent!! We would definitely recommend this hotel and staff to everyone. We will definitely come back again at some stage.
Stayed in August 2024
Reviewed: August 5, 2024
Yifei
SwedenThe AC was extremely loud and many rooms had bad smell (yea we changed many rooms cuz either it smelled or was too loud). The reception phone was never picked up.
The location is very good. Very near to the central bus and train station. The staff also tried to help and solve the issues.
Stayed in August 2024
Reviewed: August 5, 2024
Abozhin
BulgariaThe room had been dirty. The water didn't pass well through the sink and no body wash in the room upon the check-in. We asked the receptionist to fix the issues, but nothing had been done — the cleaning personnel just took the floor towel and didn't give the new one.
The location was awesome, all POI have been near the hotel. The room has been very spacious.
Stayed in August 2024
Reviewed: August 4, 2024
Abhishek
SwedenThe tv was not working and the ac was not cooling enough , it’s was a packed room and had a very bad smell
It’s centrally located
Stayed in August 2024
Reviewed: August 4, 2024
Uliana
SwedenI have been to this hotel more than once because I like it. But this time an unpleasant situation happened. I was in the room, I hear a knock and the door immediately opens, I was in underwear and a t-shirt, changing the baby's diaper. I was shocked that the hotel staff opened the door without waiting for me to open, why she knock then? I covered myself with a robe and approached her, and she was quite rude, literally said "Actually, the check out was at 12" in a very unpleasant voice, as if I were a thief. I said I extended the room for one more night and they gave me new keys. To which she replied with an apology and closed the door. This is unacceptable. I don't understand why she couldn't check it in the system before she go to my room and behaved so rudely. Apparently, I think the hotel does not train employees on how to treat customers and what words like Hello, Could you please and so on. That was my last time here.
Stayed in August 2024
Reviewed: August 2, 2024
Martha
BulgariaWell, it is old and needs to be renovated asap. Carpet had a really awful smell. A/C smelled bad too. There are not regular mattresses but a sponges, it made hurt my back. It was really uncomfortable. I do not recommend.
Big room. Kind staff.
Stayed in July 2024
Reviewed: July 30, 2024
Anne
DenmarkThe quality of the rooms and food. Also, we were told we could not have breakfast in our room, but when we checked out we overheard orher guests getting told then could. Very disapointing. Also it was not very clean, a bit worn out and the bathtub was leaking. Not a lot of service eighter.
The location and roomsize
Stayed in July 2024
Reviewed: July 30, 2024
Kim
NetherlandsOur room came with a nasty ‘fungus’ kind of smell. First we thought cleaning did their work quickly as they were still busy when we entered the room. But the next day airco and fresh air did not do the trick as the smell was there still. After telling the reception all housekeeping did was opening a window. Next day the smell was not fun any more. We were in doubt of our own health. Reception told us they were very sorry but could not help us as the hotel was fully booked. Seems to be we had to became a bit angry before they wanted to see what they could do. But… not straight away. New guests seems to be more important then us. It gave us the feeling we were not that welcome. Reception should understand we are celebrating our holiday and spending good money to have some days of enjoyment together. Last we want to do is spending our time complaining and even getting angry. Also we complained about housekeeping took some empty cans with money on it if you return them. I know, it’s small pocket money… but still. As reception did not want to help out straight away they promised us to call us asap. Some hours later we did get the phone call. As solution they had an other room for us. Seems from there on our stay was fine and as expected. Still, the way the reception staff deals with our complains was not on a satisfying method. Hopefully this was not there best day.
Radisson Blu Malmö is situated in the old center of Malmö. You can walk from to hotel to all the nice spots in the center and the main train station. Also two supermarkets are very close to the hotel and a good bakery just in front of the hotel.
Stayed in July 2024
Reviewed: July 30, 2024
Andrej
LithuaniaThe hotel bar closes at 10pm on Sundays:( anyway, you are still able to get some wine or beer at the reception.
A very good hotel for an excellent price in the heart of Malmo. Definitely recommend. My special thanks to the staff who solved a problem with an extra bed very quickly.
Stayed in July 2024
Reviewed: July 29, 2024
Simran
United KingdomTrouble finding parking in the area close to the hotel
The room was amazing, spacious and with a very comfortable bed
Stayed in July 2024
Reviewed: July 27, 2024
Mouza
United Arab EmiratesBad staff, bad organization, bad treat, bad rooms, bad AC, The worst experiences i have every see ,, all the staff are unpolite i hate malmo because of them 👎🏻.
Noting
Stayed in July 2024
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